20210323 Winter Storm DebriefAgenda Item 7.
Winter Storm Debrief (HJ)
•State and Local Impact
•Town Response and Recovery Efforts
•Successes and Challenges
•Lessons Learned
Winter Storm Emergency
State-Wide and Local Impact:
•Power and Heat Outages
•Water Distribution/Water Quality
Problems
•Frozen/Burst Pipes
•Icy Road Conditions
•Trash/Recycling Delays
Ongoing Challenges:
•Water Damage from Burst Pipes
•Dead Trees and Landscaping
•Gas & Electric Bill Spikes
Town Response
•Water Leak Notifications
•Water Shut-off Assistance
•Water Cleanup Assistance
•Sanding Streets and Parking Lots
•Emergency Communication Updates
•Warming Station At Library
•WiFi Hot Spot Checkout
Recovery & Assistance
•Leak Adjustment Available
•Water Distribution Site
•Fees Waived for Plumbing Permits
•FEMA Disaster Assistance Information
•Public Works Trash Pickup
Winter Storm Emergency -Successes
•“All hands on deck” approach by
staff
•Multi-department collaboration
and problem-solving
•Community Response
•No interruptions in water service
or quality
•Access to PISD Fueling Station
Winter Storm Emergency -Successes
•Emergency Communication
•Assistance & recovery programs
mobilized quickly
•Warming Station
•Water Distribution Site
•Zoom recovery information
programs
Winter Storm Emergency -Challenges
Non-Emergency Office Closures
•Safety concerns due to icy
roads
•Staff teleworked from home
when possible
Public Works
•Sanding roads & intersections
•Appropriate sanding material
•Fuel shortage
Winter Storm Emergency -Challenges
Fire/EMS
•Fuel shortage
•Frozen water lines, suppression
systems
•Frozen hydrants, equipment
Police
•Frozen pipes at Police Station
•Housing for officers
•Transportation for Dispatchers
Winter Storm Emergency -Challenges
Communications
•Power/internet outages for
staff and public
•Language barriers
Library
•No heat without power
•Warming Station v. Shelter
Criteria
Winter Storm Emergency –Lessons Learned
•Stockpile additional sanding
materials
•Acquire additional portable
heaters to thaw equipment
•Use RAVE system for text
notification
•Establish criteria & materials
needed for warming station
•Improvements to Town facilities