2022-01 - R - Approve Amended Library Policies 01.11.22EXHIBIT “A”
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Prosper Community Library Policies
Mission Statement
To inform, encourage, engage, and entertain citizens by providing resources and services that
respect individuals and ideas, inspire life-long learning, and build community.
The library upholds and supports the “Library Bill of Rights.”
Purpose of Policy
This document states the policies and plans governing the Prosper Community Library.
Hours of Operation
The library's hours of operation are intended to serve the needs of the greater community. Hours
of operation of the library facility will be recommended by the Library Director and Library
Board, with approval of the Executive Director of Community Services, Town Manager, or
Town Council. Hours of operation are dependent upon budget, staffing levels, and usage
patterns. Hours may be modified, reduced, or extended depending upon these factors. Business
hours are subject to change due to town recognized holidays, emergencies, bad weather or by
other library actions.
Circulation Policy
Borrowing materials from the Prosper Community Library is a service and a privilege extended
by the Town of Prosper to facilitate the use of its library materials, programs, and space. The
Library Director is authorized to promulgate and enforce such rules, procedures, and limitations
as may be necessary for the protection of the town's library property, as well as for the widest
and best use of the materials and space. This includes limiting by type, subject, format, quantity,
and time the materials which may be circulated. The library is also authorized to establish rules,
procedures, and parameters for the provision of borrower registration privileges, library card
uses, and the renewal of privileges.
Patron Registration
Any taxpaying resident of the Town of Prosper, upon completion of an application, proof of
identification and town residency, is eligible for free library membership. Identification will be a
valid Texas ID card or driver’s license. Proof of residency will be confirmed through CAD
(County Appraisal District). In lieu of an expired or invalid state issued ID card or driver’s
license, a lease/home closing documents and/or a utility bill may suffice.
There are two (2) categories of membership to obtain library cards:
• Free permanent as well as limited memberships are available to those who can
document* that they live in a household that receives/pays a Town of Prosper utility
bill and the CPR/C48 (Prosper Town) tax.
o In-person renewal is required bi-annually (every 2 years).
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• Paid memberships apply to those who do not pay a Town of Prosper utility
bill or the CPR/C48 (Prosper Town) tax. The cost is $50 per library card holder
annually.
o In-person membership renewal and payment are required annually.
Acceptable Residence Verification Documents:
There are two primary ways to prove residency:
1. Present a valid/non-expired government issued photo identification indicating
your correct address.
2. If your photo ID does not indicate your correct address, you will also need a paper
or digital utility bill (water, sewer, gas, electric) indicating services to your place of
residence in addition to your photo ID.
o If you are a new resident and have not yet received a utility
bill, closing documents or rental/lease agreements indicating your place of
residence will suffice. Purchase contracts are not accepted.
Collin or Denton County’s Appraisal District databases may be referenced to determine which
city or town a library card applicant pays their taxes to. These databases can be found
at www.collincad.org/ or www.dentoncad.com/.
Non-residents may pay an annual membership fee of $50 per card. Identification requirements
are the same for a resident.
A Temporary Membership may be obtained with other forms of identification. See library staff
for qualifications and rules for this type of adult membership.
By applying for a library card and the associated privileges, the individual agrees to abide by all
policies and rules of the library and acknowledges responsibility for all items checked out on the
card including reasonable care and protection from damage. By use of the library card the patron
agrees to pay for any lost or damaged materials checked out on the card, as well as any fees
assessed on the account. The patron also agrees to promptly notify the library if the card is lost or
stolen.
The parent accepts legal responsibility for the child's use of the library and all materials checked
out on the child's card, including charges for lost or damaged materials or any library fees
assessed on the account.
Individuals who have attained the age of eighteen (18) are an adult as to library usage and may
assume the responsibilities which accompany the obtaining of a library card by applying for their
own separate card. This does not relieve the parent/guardian of any obligations that are incurred
by their minor child, as defined by and under the laws of the State of Texas.
The library reserves the right to verify identity and confirm patron information at any time.
Borrowers holding a valid library card must present their own card at the time they wish to check
out materials; however, a family member or designated individual is permitted to check out
materials on another member's card if they have possession of that card. Positive identification
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may be requested for verification purposes. A patron may not check out items on a card they do
not hold in their possession by any other means.
Circulation Procedures
Borrowers in good standing regarding overdue/lost items and whose accounts are clear of fees,
charges, or other restrictions will be permitted to check out materials for the time specified for
those materials.
• Patron may check out up to twenty (20) items maximum per card.
• Materials are loaned for a period of two (2) weeks.
• One (1) kit maximum per card.
• Library materials should be returned on or before the due date. If they are not
returned by the due date, they will be considered overdue.
• Patrons are responsible for all materials that are checked out on their account.
• When materials are not returned by the proper time, procedures will be initiated to
contact the patron. The patron’s account will be locked until all items are returned
and borrowing privileges will be suspended.
• E-books are available with a library card in good standing through Overdrive/Libby.
Up to five (5) items may be checked out at one time, each for a maximum of two (2)
weeks. Items may not be renewed, but they may be returned and checked out again if
not on hold for another patron. A hold may also be placed on items that are not
currently available for checkout.
Holds/ To Go Service
Prosper Community Library permits patrons to place a hold on certain designated types of
materials. A maximum of 10 holds may be placed per library card. If a library card already has
20 items checked out, it will not allow holds to be checked out until enough items are returned to
allow for the holds to be checked out. When the hold item becomes available, the items will be
checked out to the patron and the patron will be notified and given five (5) days to pick up the
item(s). When holds are repeatedly not picked up, the library software will designate their card
and all associated cards as blocked for future holds due to abuse. This designation is irrevocable
by library staff and the Library Director. New cards may not be issued to circumvent the abuse
block.
Renewals
Items, except for hotspots and kits, may be renewed one time unless a hold has been placed on
the items. Renewals may be made online, by phone, or in person before the items is due. Once an
item is overdue, renewal is no longer an option, and the item must be returned to the library.
Library Fines/Replacement Costs for Lost/Damaged Materials:
• Library materials that are returned in a damaged condition are evaluated according to
current library guidelines. Minor damage may be repaired so that the material may
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continue to be used. Heavily damaged or missing pieces to items will remain in the
patron’s account until the missing piece(s) has been returned and will be withdrawn from
the collection and replacement cost and fee assessed.
• The replacement cost of library materials will be charged to the patron for a lost or
damaged item.
• Items may NOT be purchased by a patron and brought to the library to replace an item
they lost or damaged.
• The patron will be charged a $5.00 replacement fee in addition to the assessed value of
the item.
• Patrons and their dependents who owe a fine or have lost overdue materials will not be
allowed to check out items or renew membership until all fees are paid.
Staff Computer Assistance
The library provides computers and wireless access as a resource to the community and expects
patrons to use them independently. Library staff does not provide one-on-one training on how to
use the computers, websites, or computer programs. Library staff does not provide technical
services for gaining access to the wireless network for personal computers brought into the
library, cell phones, electronic reading devices, or other personal devices.
Patron Confidentiality
Prosper Community Library supports intellectual freedom for everyone and has established these
regulations to protect personal identifiable information contained in library records accessible in
the library or through its computer systems.
• Patron records are regarded as confidential by library employees. Library staff will not
discuss contents with others.
• Library staff will access patron records to conduct library business only.
• Library staff will seek counsel from the Town’s Attorney before responding to any
request by a third party for personally identifiable information about any user. Such
information includes database search records, reference interviews, electronic requests
for information, circulation records, and other personally identifiable uses of library
materials, facilities, or services.
• A person who presents a library card belonging to another individual for any purpose is
not granted access to the confidential records associated with the library card, unless that
person is the parent or guardian of the card owner who is a minor.
Study Rooms
The library has limited study room space; as a result, our policy is an attempt to create fair access
to space. Study rooms may be used on a first come, first served basis.
Study Room Use
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1. Patrons (adult or juvenile) must have a valid Prosper Community Library card in good
standing.
2. Users must sign up for the use of the rooms at the time of use at the 2nd floor reference
desk.
3. Study rooms can be utilized for one-hour sessions. If there is no further demand for use
of the room, the patron can request the room for an additional one-hour session. Patrons
will be limited to two hours’ total use of a study room use per day.
4. If a study room is not available upon arrival, the patron will be informed as to when one
will be available.
5. If a study room is not available, a patron may sign up to be next in line, must remain in
the library to wait their turn, and their time begins when they take possession of the study
room.
6. Any study room left unattended for more than 15 minutes will be considered vacant and
available for use by others. Unattended items will be placed in the library’s lost and
found.
7. The Prosper Community Library assumes no responsibility for either library or personal
possessions left in the study room.
8. Light snacks and drinks in covered containers are allowed. Proper disposal of
aforementioned items is required upon vacancy.
9. Reservations are not taken for study rooms. No phone or email requests are allowed.
Requests can only be made in person at the time of use.
10. No one under the age of 13 years old may utilize a study room, nor use the room alone.
11. Maximum of four individuals may use a study room at one time.
12. In the case of groups (four or less) using the room, one person will represent the group
for its tenure in the room. Consecutive, hourly signups by other persons of the same
group are only allowed for one additional hour if no one is waiting for the room.
13. White board marker kits are available at the reference desk to use. No markers, other than
the library’s, are allowed to be used on the white boards.
14. Disruptive behavior will lead to a loss of access to the study room(s). Noise should be
held to a reasonable level as the rooms are not soundproof. No teleconferencing allowed
of any kind (Skype, FaceTime, Zoom, conference call, etc.).
15. Study Rooms are not available to be used for any of the following:
a. For purposes prohibited by town ordinance, by state or federal law, or Library
Policy.
b. For commercial advertising or direct solicitation of clients or customers.
c. For fund-raising.
d. For events which directly profit the business of a commercial organization or
individual.
2nd Level Conference Room/Quiet Room
The 2nd Level Conference/Quiet Room serves a maximum of eight (8) people for the purpose of
allowing individuals or small groups to meet or to have a quiet workspace. It cannot serve both
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roles (conference and quiet space) at the same time, and therefore can only be one or the other at
any given time.
Used as a Conference Room: The intent is to accommodate activities such as discussion groups,
panels, small lectures, or meetings. Social events are not permitted.
1. Conference Room must be reserved by an adult via a Prosper Community Library Card in
good standing. Card holder must be in attendance of the meeting taking place in the
conference room.
2. Reservations must be made in person and no more than one week in advance at the 2nd
floor reference desk. No phone or email reservations are accepted.
3. A maximum of 8 people may use the room at any time. No additional seating may be
taken from the library and relocated into the room.
4. Attendees must be at least 13 years old.
5. Conference room may be reserved for a maximum of two hours. Once a room is booked
by one library card holder, it may not be booked further by anyone else in the group.
6. White board marker kits are available at the reference desk to use. No markers, other than
the library’s, are allowed to be used on the white boards.
7. Light snacks and drinks in covered containers are allowed. Proper disposal of
aforementioned items is required upon vacancy.
8. The library will not provide computers, projectors, or other electronic equipment. Nor
does the library provide personnel to assist in technical support, room set up/take down,
or other materials needed by groups using the conference room.
9. Disruptive behavior or group activities which may cause a disruption to regular library
operations will lead to an immediate loss of access to the conference room.
10. Chairs and tables exclusive to the room are provided by the library and restoring to
original furniture set up is the responsibility of the user.
11. Meetings taking place near the end of the library operating day must be completed,
cleaned up and vacated 10 minutes before the end of the reservation/close of library.
12. Conference Rooms are not available to be used for any of the following:
a. For purposes prohibited by town ordinance, by state or federal law, or Library
Policy.
b. For commercial advertising or direct solicitation of clients or customers.
c. For fund-raising.
d. For events which directly profit the business of a commercial organization or
individual (including professional tutoring services).
13. Solicitation or sales of products and services is prohibited. Charging fees, selling items,
charging fees for attendance, or a requirement to purchase materials is not allowed.
Used at a Quiet Room: When not reserved for a meeting, this space is intended for quiet study or
reading.
1. Furniture set up is not to be adjusted.
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2. Light snacks and drinks in covered containers are allowed. Proper disposal of
aforementioned items is required upon vacancy.
3. Foods that emit smells are prohibited.
4. Cell phones must be set to silent, and all calls taken outside the library.
5. Group study or work are considered a meeting and should be booked as such. Minimum
number of 4 people are required to reserve the conference room for that use.
6. Room reservations will be posted on the entrance to the Conference Room/Quiet Room
and occupants will be given a 10-minute notice to vacate 5 minutes before the next
scheduled reservation.
Collection Development
Prosper Community Library seeks to fulfill its mission by selecting, acquiring, organizing,
preserving, maintaining, and providing access to a collection of materials in the most current
formats available, including electronic resources. The collection will address the interests and
needs of the diverse community it serves in a format that is best suited to meet those needs and
interests.
Materials Selection Policy
This policy guides the development and continuous evaluation of library materials to reflect
Prosper Community Library’s mission to inform, encourage, engage and entertain citizens by
providing resources and services that respect individuals and ideas, inspire life-long learning and
build community.
Prosper Community Library provides library materials in a variety of formats that:
• Inform the public of timely issues and timeless ideas.
• Encourage people to discover, create, and learn.
• Engage citizens to explore diverse opinions and conduct research on topics of
interest.
• Entertain all ages seeking recreation and leisure.
1. Philosophy and Objectives
Prosper Community Library’s service commitment is to the people within its service area,
including people of every age, education, background, personal philosophy, religious beliefs,
occupation, economic level, ethnic origin, and human condition. The library upholds the right
of the individual to secure information, even though the content may be controversial,
unorthodox, or unacceptable to others. To represent the diversity of thought within the
Prosper community, materials available in the library encompass a variety of viewpoints
enabling citizens to make the informed choices necessary in a democracy. The library does
not endorse beliefs or views, nor does the selection of an item express or imply an
endorsement of the viewpoint expressed by the author.
Prosper Community Library encourages free expression and free access to ideas, both
essential elements in a democratic society. The library supports the individual’s right to
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access ideas and information representing all points of view. The library subscribes to the
principles of the American Library Association’s “Library Bill of Rights,” the “Freedom to
Read Statement,” and the “Freedom to View Statement,” which are included as appendices to
this policy. The collection contains information on a variety of subjects and views and is
organized to provide free access to patrons within the limitation of space and budget. A
complete collection of all that is published is not a realistic goal. However, the library strives
to create an attractive, current, and balanced collection representing all fields of knowledge
and all sides of issues in an unbiased manner.
2. Responsibility
The authority and responsibility for the selection of library materials rests with the Library
Director. Library card holders may recommend materials for consideration through the
library’s membership software.
3. Collection Structure
The placement of materials within the library is determined by several factors. The library
uses the Dewey decimal classification scheme which divides materials by subject.
Professional catalogers use Dewey and Library of Congress subject headings to place
materials into the proper subject areas and assign them to Adult, Young Adult, Juvenile,
Reference, or other specific areas of the library.
4. General Selection Criteria
Prosper Community Library seeks to develop an outstanding collection within the constraints
of budget allocations and shelf space. Materials purchased for the collection are not an
endorsement by the library of either the content or viewpoint presented in them. The library
provides, within its financial and space limitations, a general collection of materials
embracing broad areas of knowledge, as well as literary and cultural genres. Included are
works of enduring value and timely materials on current issues. Within the framework of
these broad objectives, selection is based on community demographics and evidence of areas
of interest.
Collections are reviewed and revised on an ongoing basis to meet contemporary needs.
Collections are current and popular, not archival, and materials are not needlessly duplicated.
Collections provide general coverage of subjects and reflect the characteristics of the
community. Materials are withdrawn from the collection to maintain the collection’s
usefulness, timeliness, and relevance.
To build and maintain a collection of merit, materials are evaluated according to one or more
of the following criteria. Not all criteria must be met and no one criterion will be decisive.
Additional criteria may be used to select materials for specific collections.
• Current and relevant to community needs and interests
• Suitability of subject and style for intended audience
• Attention of critics and expert reviewers
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• Cost in relation to value to the collection
• Comprehensiveness
• Skill, competence, purpose of author
• Reputation and significance of author
• Objectivity
• Authenticity of history or social setting
• Consideration of the work as a whole
• Representation of diverse point of view
• Suitability in physical form for library use
• Technical quality
• Local or national significance
• Legal or licensing rights
5. Selection Tools
Among the selection tools used by the Library Director and library staff include professional
library journals, trade journals, subject bibliographies, publisher’s reputation, promotional
materials, and reviews from reputable sources. Since the Library collection reflects the
unique community culture of Prosper, consideration is also given to materials requested by
citizens of the community. Circulation history, statistics, and books in series will determine
additions to the collection as well.
6. Excluded from selection:
• Textbooks and curriculum-related works unless they are considered useful to the general
reader as introduction to a subject and their presentation is superior to other sources.
• Scholarly and technical materials that are carried by academic or specialty libraries.
• Items having removable media such as memorabilia, patterns, stickers, sound, or toys.
• Items that have moveable parts such as flap book, tactile learning, or manipulatives.
• Puzzles or workbooks that encourage filling in blanks.
• Materials that are publicized solely through infomercials or personal websites.
• Self-published/subsidy published materials unless they are reviewed in established
publications.
• Rare book: Since it is the public library’s function to make materials available to all
users, the Prosper Community Library does not collect rare or unusual materials that
require special handling. Rare publications pertaining to Prosper, or Texas history will be
given to the Prosper Historical Society or another appropriate institution for preservation
and protection.
• Genealogical materials.
Collection Responsibilities
Responsibility for the collection rests with the Library Director, who operates within the
framework of the Collection Development Policy. The Library Director delegates to staff
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members authority to interpret and apply this policy in daily operations. All staff contributes
to the development of collections driven by patron needs and expectations by:
• Engaging in open, continuous communication with patrons.
• Handling all requests equitably.
• Understanding and responding to continually changing demographics, as well as
societal and technological changes.
• Recognizing materials of varying complexity and format necessary to satisfy diverse
needs.
Collection Maintenance
The library keeps its collection vital and useful by withdrawal and replacement of essential
materials, and by removal of those works that are worn, outdated, unnecessary duplicates, or no
longer in demand. The library uses the Texas State Library and Archive Commission’s CREW
Method (Continuous Review, Evaluation, and Weeding) for guidance when reviewing collection.
Donated Materials (Donations may not be accepted during COVID-19 spikes to decrease
exposure to library staff.)
The library accepts donations that are gently used, in excellent condition, with current
publication dates. However, not all donations are added to the collection. Self-published donated
items will not be added to the collection without positive professional reviews. Donated
materials not added to the collection are not returned to the donor but may be sold in the annual
Friends of Prosper Community Library book sale fundraiser or disposed of if not deemed
suitable.
The library retains unconditional ownership of all donations.
The library does not place a value on donations, nor provide appraisals for income tax or any
other purpose. A tax deduction receipt letter is available for all donations.
Gift subscriptions to periodicals are welcomed and accepted if the periodical falls within the
guidelines of the Collection Development Policy and must be pre-approved by the Library
Director.
Purchase Requests
Purchase suggestions from patrons provide librarians with useful information about local
interests or needs not currently met by the collection. The librarians evaluate requests for specific
items in accordance with the established selection objectives and criteria. If the item is not added
to the collection, the patron may have an opportunity to borrow the items through Interlibrary
Loan.
Public Notices and Non-Library Materials
Only information pertaining to the Town of Prosper and Prosper Community Library and its
programs and events may be displayed or distributed in the library.
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Reconsideration of Materials
Prosper Community Library believes that censorship is a purely individual matter and declares
that, while any person is free to reject for themselves materials of which they do not approve,
they cannot exercise this right of censorship to restrict the freedom of others to read, view, listen,
or inquire. The Prosper Community Library subscribes to the American Library Association’s
“Library Bill of Rights” and has set these regulations in place to assist in fulfilling the library’s
mission to serve the residents of Prosper.
Any patron who is a resident of the Town of Prosper and holds a library card in good standing
from the Prosper Community Library is encouraged to speak with library staff if they have
questions about the library’s collection development policies.
If a resident’s concern is not satisfied through discussion with library staff, the resident may
create/write a letter titled “Recommendation for Reconsideration of Materials Letter” and send it
to the Library Director.
For a Recommendation for Reconsideration of Materials to be considered by the library
administration, it must meet the following criteria:
• The patron must be a Town of Prosper resident (Town of Prosper taxpayer) and hold a
library card in good standing from the Prosper Community Library.
• The recommendation letter must be submitted to the Library Director.
The Library Director will respond directly to the patron or refer the recommendation to the
library administration and Library Board for review. The Library Board and administration will
review the recommendation and prepare a report to the Library Director. This report will
determine whether the materials in question continue to meet the selection criteria of the library,
and the Library Director will utilize this report in providing a response to the patron. The review
process will be completed within thirty (30) days from the date the Recommendation for
Reconsideration of Materials letter is received by the Library Director.
Interlibrary Loan
Interlibrary Loan (ILL) is a service that allows Prosper Community Library card holders access
to materials in the collections of other libraries by request. If the materials a cardholder desires
are not available in the Prosper Community Library’s collection, library staff can attempt to
borrow it via the ILL system. An ILL request form must be completed in person and a nominal
shipping fee must be paid when the item arrives.
Children in the Library
The Prosper Community Library provides a warm, welcoming, exciting, and safe environment
for people of all ages. Children are welcome in the library, and the staff cares about their welfare.
Responsibility for the safety and behavior of children in the library rests with the parent or
caregiver, not with library staff.
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The safety of children left alone in the library is a serious concern of the library staff. The staff
have many duties to perform to serve all users of the library. Library staff cannot monitor the
behavior and safety of children using the library.
Children under the age of 8 must be physically with an adult parent/caregiver. Parent/caregiver
must attend programs with the child as well.
Children under the age of 13 must be supervised by a responsible adult (18 years or older). If a
child under the age of 13 is attending a library program, a parent/caregiver must be in the
building and aware of the location and behavior of the child.
Children ages 13 - 17 may use the library on their own if they comply with all library rules and
the Prosper Community Library Standards of Conduct Policy. Parents/caregivers are still,
however, responsible for the behavior of their children. If children do not comply with library
rules and the Prosper Community Library Standards of Conduct Policy, library staff may ask
them to leave the library and the parent/guardian or police may be contacted.
If a child is not able to leave the library without an adult, he/she should not be in the library
alone. Children must also have the phone number of a parent/caregiver who may be contacted in
an emergency.
Unattended/Abandoned Children after Closing Time
Children under 13 are to be always supervised while at the library. The library is not responsible
for children without transportation at closing. Library staff will exercise appropriate procedures
to ensure the safety of unattended children when the library is closing.
Parents/caregivers are responsible for being aware of the library’s hours of operation.
Parents/caregivers must also keep in mind that the library may close unexpectedly for reasons
out of the control of staff, such as a power outage, inclement weather, etc.
If no one has arrived for the child within ten (10) minutes after closing time, the staff will call the
Prosper Police Department. Two library staff members will wait for the police with the child.
Once the police arrive, the child will be turned over to the Prosper Police, and the library staff
members will no longer be responsible for the unattended child.
Orientation/Tours
Private group tours are available by scheduling directly with the Library Director.
Exam Proctoring
The Prosper Community Library does not offer proctoring services.
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Standards of Conduct Policy
Purpose
The purpose of this policy is to establish standards of conduct for the comfort, safety and
protection of library patrons and library staff. Library staff will firmly and courteously enforce
these rules. The library asks for each patron’s cooperation in maintaining an environment
conducive to enjoyable use of the library for all.
Conduct Policy
Those using the library are responsible for conducting themselves and minor children in their
care in a manner that does not threaten the safety or disturb or interfere with the right of any
other patron or with library employees’ performance of their duties. Visitors, while in the library,
shall be engaged in activities normally associated with the use of a library such as reading,
studying, using library materials, attending programs/events, or other appropriate activities. The
library reserves the right to restrict a person’s use of the library if they violate the Prosper
Community Library Standards of Conduct Policy.
Standards
Improper conduct is prohibited while on library premises, including:
1. Weapons of any kind.
2. Damaging or vandalizing library facilities, equipment, or materials.
3. Using abusive, obscene, or profane language or acts.
4. Abandoning, neglecting, or leaving children under the age of thirteen (13) unattended by
a parent or authorized caretaker or otherwise violating the Children in the Library portion
specified in the policy document.
5. Arriving late (more than 5 minutes) to a children’s library program or being disruptive
during a program.
6. Using or being under the influence of any intoxicant, narcotic, or similar substance while
in the library building or on library grounds.
7. Using tobacco products, including e-cigarettes.
8. Offensive bodily hygiene that constitutes a nuisance to others.
9. Inappropriate attire, i.e., attire including swimsuits, revealing or filthy/odorous clothing,
etc. (Shirt/top, pants/skirt/shorts, shoes/sandals/etc. are required.)
10. Selling, soliciting, or panhandling.
11. Gambling.
12. Lying on the floor or sleeping.
13. Blocking library entrances or exits.
14. Petitioning, proselytizing, soliciting, or selling merchandise or services (other than
tutoring) without written permission from the Library Director.
15. Removing library materials without following proper checkout protocol.
16. Moving other patron’s items without their permission.
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17. Causing noise that interferes with patron use of the library, including but not limited to
the playing of audible electronic devices or engaging in loud or disruptive conversations.
18. Audible sound coming from an electronic device. (Earbuds or headphones must be worn
such that residual sound cannot be heard.)
19. Audible cell phone notifications. (Cell phones must be put on silent or vibrate mode.)
20. Phone conversations. Cellular phone calls must be conducted outside the library.
21. Excessive noise of any kind. The library expects patrons to be respectful of other patrons’
ability to concentrate and focus while utilizing the library’s resources.
22. Consuming food or drink on the library premises except in authorized situations (drinks
are allowed in closed containers only).
23. Bringing in any animals except service dogs.
24. Entering library with bicycles, roller skates, roller shoes, scooters, skateboards, or other
similar devices.
25. Monopolizing library space, seating, tables, or equipment to the exclusion of other
patrons or staff as determined by library staff.
26. Leading or conducting a program or event in the library without Library Director’s prior
approval.
27. Harassing a patron or staff member through noisy or boisterous activities, staring at or
following another person with intent to annoy that person, or fighting physically or
verbally.
28. Refusing to follow reasonable direction from library staff, including but not limited to
leaving the library during normal closing procedures or during an emergency evacuation.
Library patrons who choose not to follow the Library’s Standards of Conduct Policy, will be
asked to correct the unacceptable behavior. If the behavior continues, that patron will be asked to
leave. Prosper Police Department will be called if the patron refuses to leave.
Responsibility and Authority
Final responsibility and authority for maintaining acceptable standards of conduct in the library
rests with the Library Director, who will operate within a framework of policies and procedures
adopted by the Town. The staff will operate under the Library Director’s delegated authority.
The library is authorized to develop such procedures, guidelines, and rules as may be necessary
to carry out these policies. Further, the library is authorized to utilize appropriate technologies to
address the implementation of these policies.
Lost and Found
Prosper Community Library assumes no liability for the personal possessions of patrons using
the facility or items left at the library. As a public service, the library does maintain a lost and
found.
All items found by the library staff will be taken to the library workroom area.
When a lost item provides information regarding the owner, library staff will attempt to contact
the owner.
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Flash drives found in the library will not be viewed for any reason by staff and will be disposed
of at the close of the day lost/left.
Items that pose a potential health risk are disposed of immediately.
Lost items will be kept for 30 days before being discarded.
Emergency Situations
Fire
In the event of a fire, library staff will sound the fire alarm, report the fire to 911, and ask
everyone to evacuate the building.
Medical Emergencies
In the event of an ill/injured patron, library staff will respond positively with any reasonable
help. If the ill/injured person is unable to make a call, the library staff will assist in notifying
their requested person or call 911 if necessary.
Patron Confidentiality
Prosper Community Library is committed to the protection of all library patron’s right to privacy
in the use of library resources and discloses patron information to the patron only. In regard to
minors, information may be disclosed to the registered parent/guardian listed on the account.
Library records will only be disclosed under court order, subpoena, or warrant as outlined in
state statue, Texas Government Code, Section 552.124 and the surveillance provisions included
in the USA PATRIOT ACT (Public Law 107-56)
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Prosper Community Library Patron Acceptable Use Policy
For Internet and other Technology-Related Items
Services Available
Typical services may include Internet access, computer applications such as word processor,
spreadsheets, database access, children’s educational and software applications, and other
technologies as they become available. Services may be added and deleted as decided by the
Library Director.
The library’s electronic services are not intended to provide access to every software or hardware
application or to every source of information available. The library does not offer email accounts
but allows access to free email providers on the Internet.
Information on the Internet is not necessarily current, accurate, or complete. While valuable
information is available on the Internet, some may be obscene, patently offensive, or harmful,
especially to minor children, as defined by applicable state and/or federal laws. For purposes of
this policy, minors are defined to include all individuals under the age of eighteen (18) years.
Since the Internet makes accessible a rapidly changing array of resources, it is not possible for
the library to control or monitor content on a regular basis. The library utilizes software that
blocks sources on the Internet that are obviously inconsistent with the library’s mission. This
does not fully guarantee that individual users are protected from accessing information they
personally deem undesirable or disturbing. Be advised that filtering software is not foolproof; it
diminishes the likelihood of seeing offensive material on the Internet but does not eliminate the
possibility.
User information is deleted after logging off and each evening software resets the computers to
default library settings clearing all cached data from that day.
Internet Access
Library electronic resources are for educational, informational, and appropriate recreational
purposes only. The library takes precautions to restrict access to controversial materials.
However, a global network is impossible to control. Any user may access a website that is
potentially controversial. We firmly believe that the valuable information and interaction
available on the Web far outweighs the possibility that users may access material that is not
consistent with the goals of the Prosper Community Library.
Although the library provides access to electronic information, this does not imply sponsorship
or endorsement. It is the responsibility of the patron, parent, or guardian to determine the
accuracy, appropriateness, and usefulness of information accessed through electronic resources.
The Prosper Community Library assumes responsibility only for the information found on the
Town of Prosper website.
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Restriction of a minor's access to, or use of, electronic resources is the responsibility of the
minor's parents or legal guardians.
The library is not responsible for the content of electronic resources to which its patrons link, for
the content of sources accessed through secondary links, or for the previous patron’s search
history.
Patrons should expect no privacy when using electronic resources provided by the library
whether accessed from an external site or internally, as these are public computers used in a
public place. Neither the Town of Prosper nor the Prosper Community Library can be held
responsible for losses or liabilities, direct or indirect, incurred using electronic resources
provided by the library.
The library is not responsible in any way for a personal electronic device brought into the library.
The library does not guarantee the availability of electronic resources.
Ages, Registration & Time Limits
1st floor:
• 1st floor Internet computers require a library card to sign in.
• Children twelve (12) and younger are to use the 1st floor computers. Adults and teens
assisting a child may utilize the computer in this area only if they child is with them, and
they are working on an activity with the child.
• AWE computers are first-come first-served and do not have time limits. Headphones
must be worn during use.
• Earbuds or headphones must be worn any time sounds are emitted from computer.
2nd floor:
• All users of 2nd floor computer workstations must sign in at the reference desk.
• Only adults eighteen (18) and older may use the adult computer area.
• Laptops are to be used in the Teen area by children ages thirteen (13) – seventeen (17).
• Earbuds or headphones must be worn any time sounds are emitted from computer.
All computer workstations are available on a first-come, first-served basis. Time limits may be
imposed on all computer workstation use. Time limits may vary depending on available
computers and waiting patrons.
Use by Children/Minors
Children’s Internet computer access on 1st floor requires library card login. Parent/guardian
signing minor in assumes responsibility for use. Although the library has a filter in place to
uphold the Children’s Internet Protection Act (CIPA), the library nor its staff is responsible for
assuring the appropriateness of information accessed by children. Adult assumes responsibility
of cost of printing from children’s computers at $0.10 per page.
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Prosper Community Library Computer and Internet Use Policy
1. Parents and legal guardians are responsible for monitoring their children’s use of the library
computers, access to the Internet, and the information accessed by minors.
2. Reasonable care of the computers by the user is expected. Misuse of computers will result in
loss of computer privileges.
3. Library staff may assist the user in accessing the Internet and appropriate printing devices but
cannot provide in-depth assistance and/or training.
4. The charge for printing is 10¢ per page (color or black & white) and must be paid at the time
of printing. Exact change is required. Credit cards may be used for printing equaling $3.00 or
more.
5. Printers are not available via wireless connections from library laptops or personal devices.
6. Users may not store materials on the hard drive of any computer owned by the library. Users
are expected to store materials using their own peripherals, e.g., flash drive.
7. Use of any information or materials on sites you access is entirely at your own risk.
8. Users will not perform any of the following acts:
a. Attempt to access devices or resources to which you have no explicit, legitimate rights.
b. Copy, reproduce, or transmit any copyrighted files or information other than in accordance
with the requirements and allowances of the copyright holder.
c. Launch network attacks of any kind including port scans, DoS/DDoS, packet floods, replays or
injections, session hijacking or interception, or other such activity with malicious intent.
d. Transmit malicious software such as viruses, Trojans, and worms.
e. Surreptitiously install software or make configuration changes to any device or application, by
means of the installation or execution of key loggers, registry keys, or other executable or active
application or script.
9. Users will use the access provided here responsibly and with full regard to the safety, security,
and privacy of all other users, devices, and resources.
10. Users will be mindful of the cultural sensitivities of others while using this portal so as not to
provoke reaction or offense, and will not intentionally access pornographic, graphically violent,
hateful, or other offensive material (as deemed by the Town) regardless of others' sensitivities.
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11. Users understand that unauthorized use of resources through this portal may give rise to a
claim for damages and/or be a criminal offense.
12. As with most public internet connections, the library’s internet connections, especially via
wireless connections are not guaranteed to be secure. Caution should be exercised when using
the library’s computers. Wireless users should not transmit their credit card information,
passwords and any other sensitive personal information while using any wireless connection.
The library will not be responsible for any personal information (e.g., credit card) that is
compromised. Restarting the computer at the end of use will erase all data from that station.
13. The library will not be responsible for any damage caused to your hardware or software due
to electric surges, security issues or consequences caused by viruses or hacking. All wireless
access users should have up-to-date virus protection on their personal laptop computers or
wireless devices.
14. The library reserves the right to log or monitor traffic to ensure that these terms are being
followed as directed by Town of Prosper legal counsel.
15. Misuse or unauthorized use of Library computers and information resources will result in
revocation of library privileges.
User privileges can and will be revoked upon any violation of this policy. The library staff in
charge has full authority to disallow further usage of workstations. Any appeal for reinstatement
of privileges must be made through the Library Director and Information Technology Director,
with whom the final decision will rest.
Usage that encroaches upon standards set by law will be dealt with appropriately and firmly.
Federal, state, and local laws concerning these matters will be upheld, and violators may be
subject to prosecution.
Wireless Use
Library visitors who bring their own devices to the library may access the Internet through a
wireless network. Library wireless users are required to adhere to the same expectations as
outlined in the Computer and Internet Use Policy. Users are encouraged to utilize anti-malware
and virus protection on their personal electronic devices. The library cannot assure that data or
files downloaded by users are virus-free. Users agree to indemnify the library for copyright
infringement conducted using the library’s wireless network. The library is not responsible for
damages to equipment or data on a user’s personal computer from the use of data downloaded
from the Library’s Internet service.
Hotspot usage policy and electronic device agreement
Prosper Community Library has established a Wi-Fi hotspot lending program to provide patrons
in our community with high-speed internet access. With this program, students can use the
Internet for help with homework and projects, employees can have reliable internet access to
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meetings and presentations, and patrons can have home access to the library’s digital resources
such as our databases, catalog, and eBooks. Patrons can take advantage of our Wi-Fi hotspot
lending program with a current Prosper Community Library card.
The library is not responsible for any liability, damages or expense resulting from use or misuse
of the device, connection of the device to other electronic devices, or data loss resulting from use
of device. Any use of the device for illegal purposes, unauthorized copying of copyright-
protected material in any format, or transmission of threatening, harassing, defamatory or
obscene materials is strictly prohibited.
Wi-Fi hotspots may be borrowed by card holders ages 18 and above with a library card in good
standing. Checkout is limited to one per household at any given time. The library reserves the
right to refuse service to patrons who abuse equipment or who are repeatedly late in returning
items.
Wi-Fi hotspots are available at the Circulation Desk on a first-come, first-served basis. They may
not be reserved or placed on hold. To borrow a hotspot, the patron must have their library card or
valid government ID and must complete and agree to the Electronic Device Agreement. Once a
hotspot is checked out to a patron, it becomes the responsibility of that patron. Hotspots are not
intended to be a long-term internet solution. We reserve the right to implement restrictions if
checkout is being abused.
Hotspots may be borrowed for two weeks. They must be returned in person to the Circulation
Desk, and never to another library, left outside the library door, or in the book drop. If damage to
the device is discovered by library staff, these costs will be added to the patron’s account. If a
hotspot is not returned, the borrower will be charged a $84.00 replacement cost. If a device is not
returned in a timely manner, civil and criminal action will be taken. If the borrower fails to pay
the replacement cost for a lost device, their membership will be suspended until the account is
clear.
Copier/Printer
The Prosper Community Library offers a printer/copy machine to the public. Printing is $0.10
per page (regardless of front/back or color/black and white). Payment for printing is due at the
time of printing. Printing may not be placed as a balance fee on a library membership account
and may not be paid for with a credit card if less than $3.00.
3D Printing
The Prosper Community Library offers a 3D printer to library card holders. The 3D printer is
intended to inspire all ages to create and innovate.
Patrons eighteen (18) years and older and who have a current Prosper Community Library card
may submit digital designs (currently in .stl) to be printed on the library’s 3D printer.
Children under eighteen (18) years of age must be accompanied by a parent or guardian. The
parent or guardian must sign a permission form and agree to payment of printing for each minor.
Cardholder must be in good standing to submit a file for printing.
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The printer may only be used for lawful purposes and be for objects appropriate for a public
library environment. No weapons of any kind shall be created on the printer.
No patron will be permitted to use the library’s 3D printer to create material that is:
• Prohibited by local, state, or federal law.
• Unsafe, harmful, dangerous, or poses an immediate threat to the well-being of others.
• Obscene or otherwise inappropriate for the library environment or violates the
library’s Standard of Conduct Policy.
• In violation of another’s intellectual property rights. The printer will not be used to
reproduce material that is subject to copyright, patent, proprietary, or trademark
protection.
The library reserves the right to refuse any 3D print request.
Cost of printing is set by Town Ordinance. Payment is due at the time of pickup of the object.
Items must be picked up within five (5) business days or they will become property of the library
and will be disposed of. The patron will still be responsible for the cost of printing the item and
the charges will be added to the patron’s library account.
Disclaimer
In consideration for the privilege of using the library and for having access to the information
contained in it, library patrons hereby release and hold harmless the Town of Prosper, its
officers, agents, servants, or employees, the library, its staff, volunteers, representatives, or
advisors, from any and all liability or responsibility for any and all claims or expenses arising
either directly or indirectly from the use of the library, whether or not caused, in whole or in part,
by alleged negligence of the Town of Prosper, its officers, agents, servants, employees,
volunteers, representatives, or advisors.
Violation of Prosper Acceptable Use Policy
Violation of any part of the Prosper Community Library Patron Acceptable Use Policy or
failure to use the computer workstations appropriately and responsibly may result in the
revocation of all computers and/or library privileges as determined by the Library
Director. Unlawful activities will be referred to the appropriate legal authority and will be
dealt with in a serious and appropriate manner.
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These policies incorporate:
Library Bill of Rights
The Freedom to Read Statement
Freedom to View Statement
The Texas Library Association Intellectual Freedom Statement
Approved by Prosper Town Council: 1/11/22