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14-33 - O WATER CONSERVATION AND DROUGHT CONTINGENCY AND WATER EMERGENCY RESPONSE PLAN May 2014 Prepared by: Frank E. Jaromin, P.E. Prosper Public Works Prosper Texas __________________________________ 972.347.9969 Frank E. Jaromin, P.E. FORWARD This water conservation and drought contingency and water emergency response plan was prepared by Freese and Nichols for the North Texas Municipal Water District (NTMWD). It is intended to be used as a guide by NTMWD Member Cities and Customers as they develop their own water conservation and drought contingency and water emergency response plans. The model plan was prepared pursuant to Texas Commission on Environmental Quality rules. Some material is based on the existing water conservation plans listed in Appendix A. To develop a regional approach, the conservation plans for the City of Fort Worth and the City of Dallas were consulted. Questions regarding this model water conservation and drought contingency and water emergency response plan should be addressed to the following: Tom Gooch, P.E. Stephanie Griffin, P.E. Denise Hickey Freese and Nichols, Inc. Freese and Nichols, Inc. North Texas Municipal (817) 735-7300 (817) 735-7300 Water District tcg@freese.comswg@freese.com (972) 442-5405 dhickey@ntmwd.com The model water conservation and drought contingency and water emergency response plan is based on the Texas Administrative Code in effect on August 31, 2007. The Texas Commission on Environmental Quality (TCEQ) is currently preparing additional regulations in compliance with the mandates of Senate Bill 3 and House Bill 4 enacted in th 2007 by the 80 Texas Legislature. The draft regulations have been considered in the preparation of this plan. The following items are presented in the draft regulations and are not currently in the regulations: A definition for “best management practices” will be added. A copy of the plan must be submitted to the Executive Administrator of the Texas Water Development Board. An annual progress report will be required to be submitted to the Texas Water Development Board. (The annual report may be in a different format than the annual report included in Appendix I). Requirement that water suppliers providing service to 3,300 or more connections must prepare a water conservation plan. Enforcement authority in relation to violations of the rules regulating water conservation plans and annual report is provided to the Texas Water Development Board. None of the proposed adjustments will cause this model plan to be obsolete. The most current annual report form should be obtained from TCEQ when preparing the annual report (Appendix I) to submit to the TCEQ. A copy of the annual report should be sent to the Texas Water Development Board as well as to the TCEQ. Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan TABLE OF CONTENTS 1.INTRODUCTION AND OBJECTIVES................................................................ 1-1 2.TEXAS COMMISSION ON ENVIRONMENTAL QUALITY RULES ............ 2-1 2.1 Conservation Plans ......................................................................................... 2-1 2.2 Drought Contingency Plans ........................................................................... 2-2 3.WATER UTILITY PROFILE ................................................................................ 3-1 4.SPECIFICATION OF WATER CONSERVATION GOALS ............................ 4-1 5.METERING, WATER USE RECORDS, CONTROL OF UNACCOUNTED WATER, AND LEAK DETECTION AND REPAIR .......................................... 5-1 5.1 Accurate Metering of Treated Water Deliveries from NTMWD .................. 5-1 5.2 Metering of Customer and Public Uses and Meter Testing, Repair, and Replacement ................................................................................................... 5-1 5.3 Record Management System ......................................................................... 5-1 5.4 Determination and Control of Unaccounted Water ....................................... 5-1 5.5 Leak Detection and Repair ............................................................................. 5-2 5.6 Monitoring of Effectiveness and Efficiency - Annual Water Conservation Report ............................................................................................................. 5-2 5.7 Water Conservation Implementation Report ................................................. 5-2 6.CONTINUING PUBLIC EDUCATION AND INFORMATION CAMPAIGN 6-1 7.WATER RATE STRUCTURE ............................................................................... 7-1 8.OTHER WATER CONSERVATION MEASURES ............................................ 8-1 8.1 NTMWD System Operation Plan .................................................................. 8-1 8.2 Reuse and Recycling of Wastewater .............................................................. 8-1 8.3 Ordinances, Plumbing Codes, or Rules on Water-Conserving Fixtures ........ 8-1 8.4 Landscape Water Management Measures ..................................................... 8-1 8.5 Additional Water Conservation Measures (Not Required) ............................ 8-2 8.6 Requirement for Water Conservation Plans by Wholesale Customers ......... 8-3 8.7 Coordination with Regional Water Planning Group and NTMWD .............. 8-4 9.IMPLEMENTATION AND ENFORCEMENT OF THE WATER CONSERVATION PLAN ....................................................................................... 9-1 10.REVIEW AND UPDATE OF WATER CONSERVATION PLAN.................. 10-1 11.DROUGHT CONTINGENCY AND WATER EMERGENCY RESPONSE PLAN ....................................................................................................................... 11-1 11.1 Introduction .................................................................................................. 11-1 11.2 State Requirements for Drought Contingency and Water Emergency Response Plans............................................................................................. 11-1 11.3 Provisions to Inform the Public and Opportunity for Public Input .............. 11-2 11.4 Provisions for Continuing Public Education and Information ..................... 11-2 11.5 Initiation and Termination of Drought or Water Emergency Response Stages ........................................................................................................... 11-3 i Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan 11.6 Drought Contingency and Water Emergency Response Stages and Measures ...................................................................................................... 11-4 11.7 Procedures for Granting Variances to the Plan .......................................... 11-12 11.8 Procedures for Enforcing Mandatory Water Use Restrictions .................. 11-13 11.9 Coordination with the Regional Water Planning Groups .......................... 11-13 11.10 Review and Update of Drought Contingency and Water Emergency Response Plan ............................................................................................ 11-13 APPENDICES APPENDIX A List of References APPENDIX B Texas Commission on Environmental Quality Rules on Municipal Water Conservation and Drought Contingency Plans Texas Administrative Code Title 30, Part 1, Chapter 288, Subchapter A, Rule §288.1 – Definitions (Page B-1) Texas Administrative Code Title 30, Part 1, Chapter 288, Subchapter A, Rule §288.2 – Water Conservation Plans for Municipal Uses by Public Water Suppliers (Page B-4) Texas Administrative Code Title 30, Part 1, Chapter 288, Subchapter B, Rule §288.20 – Drought Contingency Plans for Municipal Uses by Public Water Suppliers (Page B-7) APPENDIX C TCEQ Water Utility Profile APPENDIX D NTMWD Member City and Customer Annual Water Conservation Report APPENDIX E Considerations for Landscape Water Management Regulations APPENDIX F Letters to Region C and Region D Water Planning Groups APPENDIX G Adoption of Water Conservation and Drought Contingency and Water Emergency Response Plan Town of Prosper Ordinance Adopting Water Conservation and Drought Contingency and Water Emergency Response Plan APPENDIX H Illegal Water Connections and Theft of Water Existing Ordinance 06-03 APPENDIX I N/A APPENDIX J Water Conservation Implementation Report ii Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan Water Conservation and Drought Contingency and Water Emergency Response Plan for Town of Prosper May 2014 1.INTRODUCTION AND OBJECTIVES Water supply has always been a key issue in the development of Texas. In recent years, the growing population and economic development of North Central Texas has led to increasing demands for water supplies. At the same time, local and less expensive sources of water supply are largely developed. Additional supplies to meet higher demands will be expensive and difficult to develop. It is therefore important that the Town of Prosper make the most efficient use of existing supplies. This will delay the need for new supplies, minimize the environmental impacts associated with developing new supplies, and delay the high cost of additional water supply development. Recognizing the need for efficient use of existing water supplies, the Texas Commission on Environmental Quality (TCEQ) has developed guidelines and requirements governing the development of water conservation and drought contingency plans for public water 1, 2 suppliers. TCEQ guidelines and requirements are included in Appendix B. The best 3 management practices established by the Water Conservation Implementation Task Force , th established pursuant to SB1094 by the 78 Legislature, were also considered in the development of the water conservation measures. The North Texas Municipal Water District (NTMWD) has developed this model water conservation and drought contingency and water emergency response plan for its Member Cities and Customers following TCEQ guidelines and requirements. This water conservation and drought contingency and water emergency response plan was developed in concert with the NTMWD’s water conservation 4 and drought contingency and water emergency response plan. This model water conservation and drought contingency and water emergency response plan replaces the model plans dated November 2011. The water conservation sections of this plan include measures that are intended to result in ongoing, long-term water savings. The drought contingency and water emergency response sections of this plan address strategies designed to temporarily reduce water use in response to specific conditions. The objectives of this model water conservation plan are as follows: To reduce water consumption from the levels that would prevail without conservation efforts. To reduce the loss and waste of water. To improve efficiency in the use of water. 1 Superscripted numbers match references listed in Appendix A. 1-1 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan To document the level of recycling and reuse in the water supply. To extend the life of current water supplies by reducing the rate of growth in demand. The water conservation plan presented in this document is a model water conservation plan intended for adoption by the NTMWD Member Cities and Customers. In order to adopt this plan, each Member City and Customer will need to do the following: Complete the water utility profile (provided in Appendix C). Complete the annual water conservation implementation report (in Appendix J). Set five-year and ten-year goals for per capita water use. Adopt ordinance(s) or regulation(s) approving the model plan. The water utility profile, goals, and ordinance(s) or regulations should be provided to NTMWD in draft form for review and comments. Final adopted versions should also be provided to NTMWD, as well as TCEQ. This model plan includes all of the elements required by TCEQ. Some elements of this model plan go beyond TCEQ requirements. Any water supplier wishing to adjust elements of the plan should coordinate with NTMWD. 1-2 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan 2.TEXAS COMMISSION ON ENVIRONMENTAL QUALITY RULES 2.1Conservation Plans The TCEQ rules governing development of water conservation plans for public water suppliers are contained in Title 30, Part 1, Chapter 288, Subchapter A, Rule 288.2 of the Texas Administrative Code, which is included in Appendix B. For the purpose of these rules, a water conservation plan is defined as “A strategy or combination of strategies for reducing the volume of water withdrawn from a water supply source, for reducing the loss or waste of water, for maintaining or improving the efficiency in the use of water, for 1 increasing the recycling and reuse of water, and for preventing the pollution of water.” The elements in the TCEQ water conservation rules covered in this conservation plan are listed below. Minimum Conservation Plan Requirements The minimum requirements in the Texas Administrative Code for Water Conservation Plans for Public Water Suppliers are covered in this report as follows: 288.2(a)(1)(A) – Utility Profile – Section 3 and Appendix C 288.2(a)(1)(B) – Specification of Goals – Section 4 288.2(a)(1)(C) – Specific, Quantified Goals – Section 4 288.2(a)(1)(D) – Accurate Metering – Sections 5.1 and 5.2 288.2(a)(1)(E) – Universal Metering – Section 5.2 288.2(a)(1)(F) – Determination and Control of Unaccounted Water – Section 5.4 288.2(a)(1)(G) – Public Education and Information Program – Section 6 288.2(a)(1)(H) – Non-Promotional Water Rate Structure – Section 7 288.2(a)(1)(I) – Reservoir System Operation Plan – Section 8.1 288.2(a)(1)(J) – Means of Implementation and Enforcement – Section 9 288.2(a)(1)(K) – Coordination with Regional Water Planning Group – Section 8.7 and Appendix F 288.2(c) – Review and Update of Plan – Section 10 Conservation Additional Requirements (Population over 5,000) The Texas Administrative Code includes additional requirements for water conservation plans for drinking water supplies serving a population over 5,000: 288.2(a)(2)(A) – Leak Detection, Repair, and Water Loss Accounting – Sections 5.4, 5.5, and 5.6 288.2(a)(2)(B) – Record Management System – Section 5.3 2-1 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan 288.2(a)(2)(C) – Requirement for Water Conservation Plans by Wholesale Customers – Section 8.6 Additional Conservation Strategies The TCEQ requires that a water conservation implementation report be completed and submitted on an annual basis. This report is included in Appendix I. In addition to the TCEQ required water conservation strategies, the NTMWD also requires the following strategy to be included in the Town of Prosper plans: 288.2(a)(3)(F) – Considerations for Landscape Water Management Regulations – Section 8.4 and Appendix E TCEQ rules also include optional, but not required, conservation strategies, which may be adopted by suppliers. The NTMWD recommends that the following strategies be included in the Town of Prosper’s water conservation plans: 288.2(a)(3)(A) – Conservation Oriented Water Rates – Section 7 288.2(a)(3)(B) – Ordinances, Plumbing Codes or Rules on Water-Conserving Fixtures – Section 8.3 288.2(a)(3)(C) – Replacement or Retrofit of Water-Conserving Plumbing Fixtures – Section 8.5 288.2(a)(3)(D) – Reuse and Recycling of Wastewater – Section 8.2 288.2(a)(3)(F) – Considerations for Landscape Water Management Regulations – Section 8.5 and Appendix E 288.2(a)(3)(G) – Monitoring Method – Section 5.6 288.2(a)(3)(H) – Additional Conservation Ordinance Provisions – Section 8.5 2.2Drought Contingency Plans The TCEQ rules governing development of drought contingency plans for public water suppliers are contained in Title 30, Part 1, Chapter 288, Subchapter B, Rule 288.20 of the Texas Administrative Code, a current copy of which is included in Appendix B. For the purpose of these rules, a drought contingency and water emergency response plan is defined as “a strategy or combination of strategies for temporary supply and demand management responses to temporary and potentially recurring water supply shortages and other water 2 supply emergencies.” 2-2 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan 3.WATER UTILITY PROFILE Appendix C to this model water conservation and drought contingency and water emergency response plan is a sample water utility profile based on the format recommended by the TCEQ. In adopting this model water conservation plan, the Town of Prosper will provide a draft water utility profile to NTMWD for review and comment. A final water utility profile will be provided to NTMWD. 3-1 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan 4.SPECIFICATION OF WATER CONSERVATION GOALS TCEQ rules require the adoption of specific water conservation goals for a water conservation plan. As part of plan adoption, the Town of Prosper must develop 5-year and 10-year goals for per capita municipal use. These goals should be submitted to NTMWD in draft form for review. The goals for this water conservation plan include the following: Maintain the per capita municipal water use below the specified amount in gallons per capita per day in a dry year, as shown in the completed Table 4.1. Maintain the level of unaccounted water in the system below 12 percent annually in 2014 and subsequent years, as discussed in Section 5.4. (The 12 percent goal for unaccounted water is recommended but is not required. Systems with long distances between customers may adopt a higher unaccounted water goal.) Implement and maintain a program of universal metering and meter replacement and repair, as discussed in Section 5.2. Increase efficient water usage through a water conservation ordinance, order or resolution as discussed in Section 8.4 and Appendix E. (This ordinance is required by the NTMWD.) Decrease waste in lawn irrigation by implementation and enforcement of landscape water management regulations, as discussed in Section 8.5. (These landscape water management regulations are recommended but are not required.) Raise public awareness of water conservation and encourage responsible public behavior by a public education and information program, as discussed in Section 6. Develop a system specific strategy to conserve water during peak demands, thereby reducing the peak use. Table 4.1 Five-Year and Ten-Year Municipal Per Capita Water Use Goals (gpcd) Current5-Year10-Year Description AverageGoalGoal (gpcd)(gpcd)(gpcd) Current 5-Year Average Per Capita Municipal 161.42 170 155 Use with Credit for Reuse Expected Reduction due to Low-Flow 0 0 0 Plumbing Fixtures Projected Reduction Due to Elements in this 0 0 0 Plan Water Conservation Goals (with credit for 161.42 170 155 reuse) 4-1 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan 5.METERING, WATER USE RECORDS, CONTROL OF UNACCOUNTED WATER, AND LEAK DETECTION AND REPAIR One of the key elements of water conservation is tracking water use and controlling losses through illegal diversions and leaks. It is important to carefully meter water use, detect and repair leaks in the distribution system and provide regular monitoring of unaccounted water. 5.1Accurate Metering of Treated Water Deliveries from NTMWD Water deliveries from NTMWD are metered by NTMWD using meters with accuracy of ±2%. These meters are calibrated on a monthly basis by NTMWD to maintain the required accuracy. 5.2Metering of Customer and Public Uses and Meter Testing, Repair, and Replacement The provision of water to all customers, including public and governmental users, should be metered. In all cases, the Town of Prosper already meters retail and wholesale water users. Most the Town of Prosper test and replace their customer meters on a regular basis. All customer meters should be replaced on a minimum of a 15-year cycle. The Town of Prosper will have a meter testing and replacement program implement over the next three years. 5.3Record Management System As required by TAC Title 30, Part 1, Chapter 288, Subchapter A, Rule 288.2(a)(2)(B), a record management system should allow for the separation of water sales and uses into residential, commercial, public/institutional, and industrial categories. The Town of Prosper intends to implement a system to separate water sales in the next utility update. This information should be included in an annual water conservation report, as described in Section 5.6 below. 5.4Determination and Control of Unaccounted Water Unaccounted water is the difference between water delivered to the Town of Prosper from NTMWD (and other supplies, if applicable) and metered water sales to customers plus authorized but unmetered uses. (Authorized but unmetered uses would include use for fire fighting, releases for flushing of lines, uses associated with new construction, etc.) Unaccounted water can include several categories: Inaccuracies in customer meters. (Customer meters tend to run more slowly as they age and under-report actual use.) Accounts which are being used but have not yet been added to the billing system. Losses due to water main breaks and leaks in the water distribution system. Losses due to illegal connections and theft. (Included in Appendix G.) Other. 5-1 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan Measures to control unaccounted water should be part of the routine operations of the Town of Prosper. Maintenance crews and personnel should look for and report evidence of leaks in the water distribution system. A leak detection and repair program is described in Section 5.5 below. Meter readers should watch for and report signs of illegal connections, so they can be quickly addressed. Unaccounted water should be calculated in accordance with the provisions of Appendix C. With the measures described in this plan, The Town of Prosper should maintain unaccounted water below 12 percent in 2014 and subsequent years. If unaccounted water exceeds this goal, the Town of Prosper should implement a more intensive audit to determine the source(s) of and reduce the unaccounted water. The annual conservation report described below is the primary tool that should be used to monitor unaccounted water. 5.5Leak Detection and Repair As described above, town crews and personnel should look for and report evidence of leaks in the water distribution system. In areas of the water distribution system in which numerous leaks and line breaks occur should be targeted for replacement as funds are available. 5.6Monitoring of Effectiveness and Efficiency - Annual Water Conservation Report Appendix D is a form that should be used in the development of an annual water conservation report by the Town of Prosper. This form should be completed by March 31 of the following year and used to monitor the effectiveness and efficiency of the water conservation program and to plan conservation-related activities for the next year. The form records the water use by category, per capita municipal use, and unaccounted water for the current year and compares them to historical values. The annual water conservation report should be sent to NTMWD, which will monitor the Town of Prospers’ water conservation trends. 5.7Water Conservation Implementation Report Appendix j includes the TCEQ-required water conservation implementation report. The report is due to the TCEQ by May 1 of every year, starting in the year 2011. This report lists the various water conservation strategies that have been implemented, including the date the strategy was implemented. The report also calls for the five-year and ten-year per capita water use goals from the previous water conservation plan. The reporting entity must answer whether or not these goals have been met and if not, why not. The amount of water saved is also requested. 5-2 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan 6.CONTINUING PUBLIC EDUCATION AND INFORMATION CAMPAIGN The continuing public education and information campaign on water conservation includes the following elements: Utilize the “Water IQ: Know Your Water” and other public education materials produced by the NTMWD. Insert water conservation information with water bills. Inserts will include material developed by Member Cities’ and Customers’ staff and material obtained from the TWDB, the TCEQ, and other sources. Encourage local media coverage of water conservation issues and the importance of water conservation. Notify local organizations, schools, and civic groups that Member City or Customer staff and staff of the NTMWD are available to make presentations on the importance of water conservation and ways to save water. Promote the Texas Smartscape web site (www.txsmartscape.com) and provide water conservation brochures and other water conservation materials available to the public at City Hall and other public places. Make information on water conservation available on its website (if applicable) and include links to the “Water IQ: Know Your Water” website, Texas Smartscape website and to information on water conservation on the TWDB and TCEQ web sites and other resources. 6-1 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan 7.WATER RATE STRUCTURE The Town of Prosper has adopted an increasing block rate water structure that is intended to encourage water conservation and discourage excessive use and waste of water. An example water rate structure is as follows: Residential Rates 1.Monthly minimum charge. This can (but does not have to) include up to 2,000 gallons water use with no additional charge. 2.Base charge per 1,000 gallons up to the approximate average residential use. nd 3.2 tier (from the average to 2 times the approximate average) at 1.25 to 2.0 times the base charge. rdnd 4.3 tier (above 2 times the approximate average) at 1.25 to 2.0 times the 2 tier. 5.The residential rate can also include a lower tier for basic household use up to 4,000 gallons per month or a determined basic use. Commercial/Industrial Rates nd Commercial/industrial rates should include at least 2 tiers, with rates for the 2 tier at 1.25 to 2.0 times the first tier. Higher water rates for commercial irrigation use are encouraged, but not required. 7-1 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan 8.OTHER WATER CONSERVATION MEASURES 8.1NTMWD System Operation Plan The Town of Prosper purchases treated water from NTMWD and do not have surface water supplies for which to implement a system operation plan. NTMWD’s permits do allow some coordinated operation of its water supply sources, and NTMWD is seeking additional water rights for coordinated operation to optimize its available water supplies. 8.2Reuse and Recycling of Wastewater The Town of Prosper does not own and operate a wastewater treatment plant. Their wastewater is treated by NTMWD. NTMWD currently has the largest wastewater reuse program in the state. NTMWD has water rights allowing reuse of up to 71,882 acre-feet per year of this treated wastewater through Lake Lavon for municipal purposes. In addition, NTMWD has also developed the East Fork Raw Water Supply Project which can divert up to 157,393 acre-feet per year based on treated wastewater discharges by the NTMWD. When fully developed, these two reuse projects will provide up to 44 percent of the NTMWD’s currently permitted water supplies. NTMWD also provides treated effluent from its wastewater treatment plants available for direct reuse for landscape irrigation and industrial use. 8.3Ordinances, Plumbing Codes, or Rules on Water-Conserving Fixtures The state has required water-conserving fixtures in new construction and renovations since 1992. The state standards call for flows of no more than 2.5 gallons per minute (gpm) for faucets, 3.0 gpm for showerheads, and 1.6 gallons per flush for toilets. Similar standards are now required nationally under federal law. These state and federal standards assure that all new construction and renovations will use water-conserving fixtures. Optional rebate programs to encourage replacement of older fixtures with water conservation programs are discussed in Section 8.5. 8.4Landscape Water Management Measures The following landscape water management measures are required by the NTMWD for this plan. These are the minimal measures that should be implemented and enforced in order to irrigate the landscape appropriately. Time of day restrictions prohibiting lawn irrigation watering from 10 AM to 6 PM beginning April 1 and ending October 31 of each year. Prohibition of watering of impervious surfaces. (Wind driven water drift will be taken into consideration.) Prohibition of outdoor watering during precipitation or freeze events. Lawn and landscape irrigation limited to twice per week. 8-1 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan Prohibiting the use of treated water to fill or refill residential, amenity, and any other natural or manmade ponds. A pond is considered to be a still body of water with a surface area of 500 square feet or more. Rain and freeze sensors and/or ET or Smart controllers required on all new irrigation systems. Rain and freeze sensors and/or ET or Smart controllers must be maintained to function properly. “At home” car washing can be done only when using a water hose with a shut-off nozzle. Member Cities and Customers are responsible for developing regulations, ordinances, policies, or procedures for enforcement of water conservation guidelines. Prohibition of watering areas that have been overseeded with cool season grasses (such as rye grass or other similar grasses), except for golf courses and public athletic fields. 8.5Additional Water Conservation Measures (Not Required) The following water conservation measures are also included in this Plan as options to be considered by the Town of Prosper: Additional landscape water management regulations Landscape ordinance Water audits Rebates Appendix E is a summary of considerations for landscape water management regulations adopted as part of the development of this water conservation plan. These regulations are intended to minimize waste in landscape irrigation. Appendix E includes the required landscape water measures in 8.4. In addition, NTMWD recommends the following measures, but they are not required: Requirement that all existing irrigation systems be retrofitted with rain and freeze sensors and/or ET or Smart controllers capable of multiple programming. Rain and freeze sensors and/or ET or Smart controllers must be maintained to function properly. Prohibition of use of poorly maintained irrigation systems that waste water. Prohibition of planting cool season grasses (such as rye grass or other similar grasses) that intensify cool season water requirements, exception allowed for golf courses or public athletic fields. Requirement that all new athletic fields be irrigated by a separate irrigation system from surrounding areas. Implementation of other measures to encourage off-peak water use. 8-2 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan Landscape ordinances are developed by cities to guide developers in landscaping requirements for the town. NTMWD recommends that the following measures be included in the entity’s landscape ordinance: Requirement that all new irrigation systems be in compliance with state design and installation regulations (TAC Title 30, Part 1, Chapter 344). Native, drought tolerant or adaptive plants should be encouraged. Drip irrigation systems should be promoted. Evapotranspiration (ET) / Smart controllers that only allow sprinkler systems to irrigate when necessary should be promoted. Water audits are useful in finding ways in which water can be used more efficiently at a specific location. NTMWD recommends that the Town of Prosperoffer water audits to customers. In addition to the conservation measures described above, the NTMWD considers the following water conservation incentive programs as options that might be included in the plan: Low-flow toilet replacements, Rain/freeze sensors and/or ET or Smart controllers, Low-flow showerhead and sink aerators replacement programs , ET/Smart irrigation controller, Water efficient clothes washer, Pressure reducing valve installation programs, Rain barrel, On-demand hot water heater, or Other water conservation incentive programs. 8.6Requirement for Water Conservation Plans by Wholesale Customers Every contract for the wholesale sale of water by the Town of Prosper that is entered into, renewed, or extended after the adoption of this water conservation plan will include a requirement that the wholesale customer and any wholesale customers of that wholesale customer develop and implement a water conservation plan meeting the requirements of 1 Title 30, Part 1, Chapter 288, Subchapter A, Rule 288.2 of the Texas Administrative Code. The requirement will also extend to each successive wholesale customer in the resale of the water. 8-3 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan 8.7Coordination with Regional Water Planning Group and NTMWD Appendix F includes a letter sent to the Chair of the Region C water planning group with this model water conservation plan. The Town of Prosper will send a copy of their draft ordinance(s) or regulation(s) implementing the plan and their water utility profile to NTMWD for review and comment. The adopted ordinance(s) or regulation(s) and the adopted water utility profile will be sent to the Chair of the Region C Water Planning Group and to NTMWD. 8-4 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan 9.IMPLEMENTATION AND ENFORCEMENT OF THE WATER CONSERVATION PLAN Appendix G contains a copy of an ordinance, order, or resolution which may be tailored to meet the Town of Prosper’s needs and be adopted by the Town Council or governing board regarding the model water conservation plan. The ordinance, order, or resolution designates responsible officials to implement and enforce the water conservation plan. Appendix E, the considerations for landscape water management regulations, also includes information about enforcement. Appendix H includes a copy of an ordinance, order, or resolution that may be adopted related to illegal connections and water theft. 9-1 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan 10.REVIEW AND UPDATE OF WATER CONSERVATION PLAN TCEQ requires that the water conservation plans be updated prior to May 1, 2014. The plans are required to be updated every five years thereafter. The plan will be updated as required and as appropriate based on new or updated information. 10-1 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan 11.DROUGHT CONTINGENCY AND WATER EMERGENCY RESPONSE PLAN 11.1Introduction The purpose of this model drought contingency and water emergency response plan is as follows: To conserve the available water supply in times of drought and emergency To maintain supplies for domestic water use, sanitation, and fire protection To protect and preserve public health, welfare, and safety To minimize the adverse impacts of water supply shortages To minimize the adverse impacts of emergency water supply conditions. The NTMWD supplies treated water to its Member Cities and Customers. This model plan was developed by NTMWD in consultation with its Member Cities. In order to adopt this model plan, each NTMWD Member City and Customer will need to adopt ordinance(s) or regulation(s) implementing the plan, including the determination of fines and enforcement procedures. The model plan calls for Member Cities and Customers to adopt drought stages initiated by NTMWD during a drought or water supply emergency. Member Cities and Customers may also adopt more stringent drought or water emergency response stages than NTMWD if conditions warrant. A drought is defined as an extended period of time when an area receives insufficient amounts of rainfall to replenish the water supply, causing water supply sources, in this case reservoirs, to be depleted. In the absence of drought response measures, water demands tend to increase during a drought due to the need for additional outdoor irrigation. The severity of a drought depends on the degree of depletion of supplies and on the relationship of demand to available supplies. The NTMWD considers a drought to end when all of its supply reservoirs refill to the conservation storage pool. 11.2State Requirements for Drought Contingency and Water Emergency Response Plans This model drought contingency and water emergency response plan is consistent with Texas Commission on Environmental Quality guidelines and requirements for the development of drought contingency plans for public water suppliers, contained in Title 30, 2 Part 1, Chapter 288, Subchapter B, Rule 288.20 of the Texas Administrative Code. This rule is contained in Appendix B. Minimum Requirements TCEQ’s minimum requirements for drought contingency plans are addressed in the following subsections of this report: 11-1 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan 288.20(a)(1)(A) – Provisions to Inform the Public and Provide Opportunity for Public Input – Section 11.3 288.20(a)(1)(B) – Provisions for Continuing Public Education and Information – Section 11.4 288.20(a)(1)(C) – Coordination with the Regional Water Planning Group – Section 11.9 288.20(a)(1)(D) – Criteria for Initiation and Termination of Drought Stages – Section 11.5 288.20(a)(1)(E) – Drought and Emergency Response Stages – Section 11.6 288.20(a)(1)(F) – Specific, Quantified Targets for Water Use Reductions – Section 11.6 288.20(a)(1)(G) – Water Supply and Demand Management Measures for Each Stage – Section 11.6 288.20(a)(1)(H) – Procedures for Initiation and Termination of Drought Stages – Section 11.5 288.20(a)(1)(I) - Procedures for Granting Variances – Section 11.7 288.20(a)(1)(J) - Procedures for Enforcement of Mandatory Restrictions – Section 11.8 288.20(a)(3) – Consultation with Wholesale Supplier – Sections 1, 11.1, 11.5, and 11.6 288.20(b) – Notification of Implementation of Mandatory Measures – Section 11.5 288.20(c) – Review and Update of Plan – Section 11.10 11.3Provisions to Inform the Public and Opportunity for Public Input The Town of Prosper will provide opportunity for public input in the development of this drought contingency and water emergency response plan by the following means: Providing written notice of the proposed plan and the opportunity to comment on the plan by newspaper, posted notice, and notice on the supplier’s web site. Making the draft plan available on the supplier’s web site. Providing the draft plan to anyone requesting a copy. Holding a public meeting. 11.4Provisions for Continuing Public Education and Information The Town of Prosper will inform and educate the public about the drought contingency and water emergency response plan by the following means: Preparing a bulletin describing the plan and making it available at town hall and other appropriate locations. 11-2 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan Making the plan available to the public through the supplier’s web site. Including information about the drought contingency and water emergency response plan on the supplier’s web site. Notifying local organizations, schools, and civic groups that staff are available to make presentations on the drought contingency and water emergency response plan (usually in conjunction with presentations on water conservation programs). At any time that the drought contingency and water emergency response plan is activated or the drought stage or water emergency response stage changes, The Town of Prosper will notify local media of the issues, the drought response stage or water emergency response stage (if applicable), and the specific actions required of the public. The information will also be publicized on the supplier’s web site (if available). Billing inserts will also be used as appropriate. 11.5Initiation and Termination of Drought or Water Emergency Response Stages Initiation of a Drought or Water Emergency Response Stage The Town Manager, Mayor, or official designee may order the implementation of a drought or water emergency response stage when one or more of the trigger conditions for that stage are met. The following actions will be taken when a drought or water emergency response stage is initiated: The public will be notified through local media and the supplier’s web site (if available) as described in Section 3.2. Wholesale customers (if any) and the NTMWD will be notified by e-mail with a follow-up letter or fax that provides details of the reasons for initiation of the drought/water emergency response stage. If any mandatory provisions of the drought contingency and water emergency response plan are activated, the Town of Prosper will notify the Executive Director of the TCEQ and the Executive Director of the NTMWD within 5 business days. Drought contingency/water emergency response stages imposed by NTMWD action must be initiated by the Town of Prosper. For other trigger conditions internal to a town or water supply entity, the Town Manager, Mayor, or official designee may decide not to order the implementation of a drought response stage or water emergency even though one or more of the trigger criteria for the stage are met. Factors which could influence such a decision include, but are not limited to, the time of the year, weather conditions, the anticipation of replenished water supplies, or the anticipation that additional facilities will become available to meet needs. The reason for this decision should be documented. 11-3 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan Termination of a Drought/Water Emergency Response Stage The Town Manager, Mayor, or official designee may order the termination of a drought or water emergency response stage when the conditions for termination are met or at their discretion. The following actions will be taken when a drought or emergency response stage is terminated: The public will be notified through local media and the supplier’s web site (if available) as described in Section 3.2. Wholesale customers (if any) and the NTMWD will be notified by e-mail with a follow-up letter or fax. If any mandatory provisions of the drought contingency and water emergency response plan that have been activated are terminated, the Town of Prosper will notify the Executive Director of the TCEQ and the Executive Director of the NTMWD within 5 business days. The Town Manager, Mayor, or official designee may decide not to order the termination of a drought or water emergency response stage even though the conditions for termination of the stage are met. Factors which could influence such a decision include, but are not limited to, the time of the year, weather conditions, or the anticipation of potential changed conditions that warrant the continuation of the drought stage. The reason for this decision should be documented. 11.6Drought Contingency and Water Emergency Response Stages and Measures Stage 1 Initiation and Termination Conditions for Stage 1 The NTMWD has initiated Stage 1, which may be initiated due to one or more of the following: The NTMWD Executive Director, with the concurrence of the NTMWD Board o of Directors, finds that conditions warrant the declaration of Stage 1. Water demand is projected to approach the limit of the permitted supply. o The storage in Lavon Lake is less than 65 percent of the total conservation pool o capacity. NTMWD’s storage in Jim Chapman Lake is less than 65 percent of NTMWD’s o total conservation pool capacity. .The Sabine River Authority has indicated that its Upper Basin water supplies o used by NTMWD (Lake Tawakoni and/or Lake Fork) are in a Mild drought. NTMWD has concern that Lake Texoma, the East Fork Raw Water Supply o Project, or some other NTMWD source may be limited in availability in the next 6 months. 11-4 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan NTMWD water demand exceeds 90 percent of the amount that can be delivered o to customers for three consecutive days. Water demand for all or part of NTMWD’s delivery system approaches delivery o capacity because delivery capacity is inadequate. NTMWD’s supply source becomes contaminated. o NTMWD’s water supply system is unable to deliver water due to the failure or o damage of major water system components. Supplier’s water demand exceeds 90 percent of the amount that can be delivered to customers for three consecutive days. Supplier’s water demand for all or part of the delivery system approaches delivery capacity because delivery capacity is inadequate. Supply source becomes contaminated. Supplier’s water supply system is unable to deliver water due to the failure or damage of major water system components. Supplier’s individual plan may be implemented if other criteria dictate. Stage 1 may terminate when NTMWD terminates its Stage 1 condition or when the circumstances that caused the initiation of Stage 1 no longer prevail. Goal for Use Reduction and Actions Available under Stage 1 Stage 1 is intended to raise public awareness of potential drought or water emergency problems. The goal for water use reduction under Stage 1 is a two percent reduction in the amount of water produced by NTMWD. The Town Manager, Mayor, or official designee may order the implementation of any of the actions listed below, as deemed necessary: Request voluntary reductions in water use by the public and by wholesale customers. Notify wholesale customers of actions being taken and request implementation of similar procedures. Increase public education efforts on ways to reduce water use. Review the problems that caused the initiation of Stage 1. Intensify efforts on leak detection and repair. Reduce non-essential town government water use. (Examples include street cleaning, vehicle washing, operation of ornamental fountains, etc.) Notify major water users and work with them to achieve voluntary water use reductions. Reduce town government water use for landscape irrigation. Ask the public to follow voluntary landscape watering schedules. Avoid outdoor watering from 5:00 AM – 7 PM. 11-5 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan Watering schedules will be posted. Stage 2 Initiation and Termination Conditions for Stage 2 The NTMWD has initiated Stage 2, which may be initiated due to one or more of the following: The NTMWD Executive Director, with the concurrence of the NTMWD Board o of Directors, finds that conditions warrant the declaration of Stage 2. Water demand is projected to approach the limit of the permitted supply. o The storage in Lavon Lake is less than 55 percent of the total conservation pool o capacity. NTMWD’s storage in Jim Chapman Lake is less than 55 percent of NTMWD’s o total conservation pool capacity. The Sabine River Authority has indicated that its Upper Basin water supplies o used by NTMWD (Lake Tawakoni and/or Lake Fork) are in a Mild drought. NTMWD has concern that Lake Texoma, the East Fork Raw Water Supply o Project, or some other NTMWD source may be limited in availability in the next 3 months. NTMWD water demand exceeds 95 percent of the amount that can be delivered o to customers for three consecutive days. NTMWD water demand for all or part of the delivery system equals delivery o capacity because delivery capacity is inadequate. NTMWD’s supply source becomes contaminated. o NTMWD’s water supply system is unable to deliver water due to the failure or o damage of major water system components. Supplier’s water demand exceeds 95 percent of the amount that can be delivered to customers for three consecutive days. Supplier’s water demand for all or part of the delivery system equals delivery capacity because delivery capacity is inadequate. Supply source becomes contaminated. Supplier’s water supply system is unable to deliver water due to the failure or damage of major water system components. Supplier’s individual plan may be implemented if other criteria dictate. 11-6 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan Stage 2 may terminate when NTMWD terminates its Stage 2 condition or when the circumstances that caused the initiation of Stage 2 no longer prevail. Goal for Use Reduction and Actions Available under Stage 2 The goal for water use reduction under Stage 2 is a five percent reduction in the amount of water produced by NTMWD. If circumstances warrant or if required by NTMWD, the Town Manager, Mayor, or official designee can set a goal for greater water use reduction. The Town Manager, Mayor, or official designee may order the implementation of any of the actions listed below, as deemed necessary. Measures described as “requires notification to TCEQ” impose mandatory requirements on customers. The supplier must notify TCEQ and NTMWD within five business days if these measures are implemented: Continue or initiate any actions available under Stage 1. Notify wholesale customers of actions being taken and request them to implement similar procedures. Initiate engineering studies to evaluate alternatives should conditions worsen. Further accelerate public education efforts on ways to reduce water use. Halt non-essential town government water use. (Examples include street cleaning, vehicle washing, operation of ornamental fountains, etc.) Encourage the public to wait until the current drought or emergency situation has passed before establishing new landscaping. Requires Notification to TCEQ – Limit landscape watering with sprinklers or irrigation systems to no more than two days per week. An exception is allowed for landscape associated with new construction that may be watered as necessary for 30 days from the date of the certificate of occupancy. Requires Notification to TCEQ – Restrict landscape and lawn irrigation from 5 AM to 7 PM beginning April 1 through October 31 of each year. Requires Notification to TCEQ – Prohibit planting of cool season grasses (such as rye grass or other similar grasses) that intensify cool season water requirements. Watering schedules will be posted. Stage 3 11-7 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan Initiation and Termination Conditions for Stage 3 The NTMWD has initiated Stage 3, which may be initiated due to one or more of the following: The NTMWD Executive Director, with the concurrence of the NTMWD Board o of Directors, finds that conditions warrant the declaration of Stage 3. Water demand is projected to approach or exceed the limit of the permitted o supply. The storage in Lavon Lake is less than 45 percent of the total conservation pool o capacity. NTMWD’s storage in Jim Chapman Lake is less than 45 percent of NTMWD’s o total conservation pool capacity. The Sabine River Authority has indicated that its Upper Basin water supplies o used by NTMWD (Lake Tawakoni and/or Lake Fork) are in a Moderate drought. (Measures required by SRA under a Moderate drought designation are similar to those under NTMWD’s Stage 3.) The supply from Lake Texoma, the East Fork Raw Water Supply Project, or o some other NTMWD source has become limited in availability. NTMWD water demand exceeds 98 percent of the amount that can be delivered o to customers for three consecutive days. NTMWD water demand for all or part of the delivery system exceeds delivery o capacity because delivery capacity is inadequate. NTMWD’s supply source becomes contaminated. o NTMWD’s water supply system is unable to deliver water due to the failure or o damage of major water system components. Supplier’s water demand exceeds 98 percent of the amount that can be delivered to customers for three consecutive days. Supplier’s water demand for all or part of the delivery system exceeds delivery capacity because delivery capacity is inadequate. Supply source becomes contaminated. Supplier’s water supply system is unable to deliver water due to the failure or damage of major water system components. Supplier’s individual plan may be implemented if other criteria dictate. 11-8 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan Stage 3 may terminate when NTMWD terminates its Stage 3 condition or when the circumstances that caused the initiation of Stage 3 no longer prevail. Goals for Use Reduction and Actions Available under Stage 3 The goal for water use reduction under Stage 3 is a reduction of ten percent in the amount of water obtained from NTMWD. If circumstances warrant or if required by NTMWD, the Town Manager, Mayor, or official designee can set a goal for a greater water use reduction. The Town Manager, Mayor, or official designee must implement any action(s) required by NTMWD. In addition, the Town Manager, Mayor, or official designee may order the implementation of any of the actions listed below, as deemed necessary. Measures described as “requires notification to TCEQ” impose mandatory requirements on customers. The supplier must notify TCEQ and NTMWD within five business days if these measures are implemented: Continue or initiate any actions available under Stages 1 and 2. Notify wholesale customers of actions being taken and request them to implement similar procedures. Implement viable alternative water supply strategies. Requires Notification to TCEQ – Initiate mandatory water use restrictions as follows: Prohibit hosing of paved areas, buildings, or windows. (Pressure washing of o impervious surfaces is allowed.) Prohibit operation of all ornamental fountains or other amenity o impoundments to the extent they use treated water. Prohibit washing or rinsing of vehicles by hose except with a hose end cutoff o nozzle. Prohibit using water in such a manner as to allow runoff or other waste. o Requires Notification to TCEQ – Limit landscape watering with sprinklers or irrigation systems at each service address to once every seven days. Exceptions are as follows: Foundations, new landscaping, new plantings (first year) of shrubs, and o trees may be watered for up to 2 hours on any day by a hand-held hose, a soaker hose, or a dedicated zone using a drip irrigation system. Golf courses may water greens and tee boxes without restrictions. o Public athletic fields used for competition may be watered twice per week. o Locations using other sources of water supply for irrigation may irrigate o without restrictions. 11-9 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan Requires Notification to TCEQ – Seasonal Landscape requirements limit landscape watering with sprinklers or irrigation systems between November 1 and March 31 to once every two weeks. An exception is allowed for landscape associated with new construction that may be watered as necessary for 30 days from the date of the certificate of occupancy, temporary certificate of occupancy, or certificate of completion. Avoid outdoor watering from 5:00 AM – 7:00 PM once a week except once every two weeks between November 1, and March 31. Watering schedules will be posted. Requires Notification to TCEQ – Prohibit hydroseeding, hydromulching, and sprigging. Requires Notification to TCEQ – Existing swimming pools may not be drained and refilled (except to replace normal water loss). Requires Notification to TCEQ Initiate a rate surcharge as requested by - NTMWD. Requires Notification to TCEQ Initiate a rate surcharge for all water use over a - certain level. Requires Notification to TCEQ – If NTMWD has imposed a reduction in water available to the Town of Prosper, impose the same percent reduction on wholesale customers. Requires Notification to TCEQ – Prohibit watering of golf courses using treated water, except as needed to keep greens and tee boxes alive. Stage 4 Initiation and Termination Conditions for Stage 4 The NTMWD has initiated Stage 4, which may be initiated due to one or more of the following: The NTMWD Executive Director, with the concurrence of the NTMWD Board o of Directors, finds that conditions warrant the declaration of Stage 4. Water demand is projected to approach or exceed the limit of the permitted o supply. The storage in Lavon Lake is less than 35 percent of the total conservation pool o capacity. NTMWD’s storage in Jim Chapman Lake is less than 35 percent of NTMWD’s o total conservation pool capacity. The Sabine River Authority has indicated that its Upper Basin water supplies o used by NTMWD (Lake Tawakoni and/or Lake Fork) are in a Severe drought or Emergency. 11-10 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan The supply from Lake Texoma, the East Fork Raw Water Supply Project, or o some other NTMWD source has become severely limited in availability. NTMWD water demand exceeds the amount that can be delivered to customers. o NTMWD water demand for all or part of the delivery system seriously exceeds o delivery capacity because the delivery capacity is inadequate. NTMWD’s supply source becomes contaminated. o NTMWD’s water supply system is unable to deliver water due to the failure or o damage of major water system components. Supplier’s water demand exceeds the amount that can be delivered to customers. Supplier’s water demand for all or part of the delivery system seriously exceeds delivery capacity because the delivery capacity is inadequate. Supply source becomes contaminated. Supplier’s water supply system is unable to deliver water due to the failure or damage of major water system components. Supplier’s individual plan may be implemented if other criteria dictate. Stage 4 may terminate when NTMWD terminates its Stage 4 condition or when the circumstances that caused the initiation of Stage 4 no longer prevail. Goals for Use Reduction and Actions Available under Stage 4 The goal for water use reduction under Stage 4 is a reduction of whatever amount is necessary in the amount of water obtained from NTMWD. If circumstances warrant or if required by NTMWD, the Town Manager, Mayor, or official designee can set a goal for a greater water use reduction. The Town Manager, Mayor, or official designee must implement any action(s) required by NTMWD. In addition, the Town, Mayor, or official designee may order the implementation of any of the actions listed below, as deemed necessary. Measures described as “requires notification to TCEQ” impose mandatory requirements on member cities and customers. The supplier must notify TCEQ and NTMWD within five business days if these measures are implemented. Continue or initiate any actions available under Stages 1, 2, and 3. Notify wholesale customers of actions being taken and request them to implement similar procedures. Implement viable alternative water supply strategies. Requires Notification to TCEQ – Prohibit the irrigation of new landscaping using treated water. Requires Notification to TCEQ – Prohibit washing of vehicles except as necessary for health, sanitation, or safety reasons. 11-11 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan Requires Notification to TCEQ – Prohibit commercial and residential landscape watering, except that foundations and trees may be watered for 2 hours on any day with a hand-held hose, a soaker hose, or a dedicated zone using a drip irrigation system. Requires Notification to TCEQ – Prohibit golf course watering with treated water except for greens and tee boxes. Requires Notification to TCEQ – Prohibit the permitting of private pools. Pools already permitted may be completed and filled with water. Existing private and public pools may add water to maintain pool levels but may not be drained and refilled. Requires Notification to TCEQ – Require all commercial water users to reduce water use by a percentage established by the Town Manager, Mayor, or official designee. Requires Notification to TCEQ – If NTMWD has imposed a reduction in water available to the Town of Prosper, impose the same percent reduction on wholesale customers. Requires Notification to TCEQ Initiate a rate surcharge for all water use over - normal rates for all water use. 11.7Procedures for Granting Variances to the Plan The Town Manager, Mayor, or official designee may grant temporary variances for existing water uses otherwise prohibited under this drought contingency and water emergency response plan if one or more of the following conditions are met: Failure to grant such a variance would cause an emergency condition adversely affecting health, sanitation, or fire safety for the public or the person or entity requesting the variance. Compliance with this plan cannot be accomplished due to technical or other limitations. Alternative methods that achieve the same level of reduction in water use can be implemented. Variances shall be granted or denied at the discretion of the Town Manager, Mayor, or official designee. All petitions for variances should be in writing and should include the following information: Name and address of the petitioners Purpose of water use Specific provisions from which relief is requested 11-12 Water Conservation and Drought Town of Prosper Contingency and Water Emergency Response Plan Detailed statement of the adverse effect of the provision from which relief is requested Description of the relief requested Period of time for which the variance is sought Alternative measures that will be taken to reduce water use Other pertinent information. 11.8Procedures for Enforcing Mandatory Water Use Restrictions Mandatory water use restrictions may be imposed in Stage 2, Stage 3 and Stage 4 drought contingency and water emergency response stages. The penalties associated with the mandatory water use restrictions will be determined by each entity. Appendix G contains potential ordinances, resolutions, and orders that may be adopted by the city council, board, or governing body approving the drought contingency plan and water response plan, including enforcement of same. 11.9Coordination with the Regional Water Planning Groups Appendix F includes a copy of a letter sent to the Chair of the Region C water planning group with this model drought contingency and water emergency response plan. The suppliers will send a draft of its ordinance(s) or other regulation(s) implementing this plan to NTMWD for their review and comment. The supplier will also send the final ordinance(s) or other regulation(s) to NTMWD. 11.10Review and Update of Drought Contingency and Water Emergency Response Plan As required by TCEQ rules, the Town of Prosper must review the drought contingency and water emergency response plan every five years. The plan will be updated as appropriate based on new or updated information. 11-13 !00%.$)8 ! ,)34 /& 2%&%2%.#%3 !00%.$)8 ! ,)34 /& 2%&%2%.#%3 1.Texas Commission on Environmental Quality Annual Report. http://www.tceq.texas.gov/permitting/water_rights/conserve.html# 2.Title 30 of the Texas Administrative Code, Part 1, Chapter 288, 288.5, and Subchapter B, Rule 288.22, downloaded from http://info.sos.state.tx.us/pls/pub/readtac$ext.ViewTAC?tac_view, June 2013. 3.Water Conservation Implementation Task Force: Texas Water Development Boar Water Conservation Best Management Practices Guide, prepared fo Development Board, Austin, November 2004. 4.Water Conservation Advisory Council: Guidance and Methodology for Reporting on Water Conservation and Water Use, December 2012 5.Freese and Nichols, INC.: Model Water Conservation Plan for NTMWD Members Cities and Customers, prepared for the North Texas Municipal Water DistrictNovember 2013. 6.Definitions from City of Austin Water Conservation and Drought C adopted August 16, 2012. http://www.austintexas.gov/sites/default/files/files/Water/Conse ProposedCodeRevision_DRAFT_with_watering_schedule-8-15-2012.pdf 7.Definition from City of San Antonio Water Conservation Ordinance5. http://saws.org/conservation/ordinance/docs/Ch34_Ordinance_2009. 8.Definition developed by Freese and Nichols Inc. 9.Texas Water Development Board, Texas Commission on Environmental Quality, Water Conservation Advisory Council. DRAFT Guidance and Methodology f Reporting. 10.Freese and Nichols Inc., Alan Plummer and Associates, CP & Y Inc Communications. 2011 Region C Regional Water Plan A-1 !00%.$)8 " 4%8!3 #/--)33)/. /. %.6)2/.-%.4!, 15!,)49 25,%3 /. -5.)#)0!, 7!4%2 #/.3%26!4)/. !.$ $2/5'(4 #/.4).'%.#9 PLANS !00%.$)8 " 4%8!3 #/--)33)/. /. %.6)2/.-%.4!, 15!,)49 25,%3 /. -5.)#)0!, 7!4%2 #/.3%26!4)/. !.$ $2/5'(4 #/.4).'%.#9 PLANS Texas Administrative Code TITLE 30 ENVIRONMENTAL QUALITY PART 1 TEXAS COMMISSION ON ENVIRONMENTAL QUALITY CHAPTER 288 WATER CONSERVATION PLANS, DROUGHT CONTINGENCY PLANS, GUIDELINES AND REQUIREMENTS SUBCHAPTER A WATER CONSERVATION PLANS Definitions RULE §288.1 ____________________________________________________________________________________ The following words and terms, when used in this chapter, shall context clearly indicates otherwise. (1) Agricultural or Agriculture--Any of the following activities: (A) cultivating the soil to produce crops for human food, animal production of fibers; (B) the practice of floriculture, viticulture, silviculture, and horticulture, including the cultivation of plants in containers or non-soil media by a nursery grower; (C) raising, feeding, or keeping animals for breeding purposes o leather, pelts, or other tangible products having a commercial value; (D) raising or keeping equine animals; (E) wildlife management; and (F) planting cover crops, including cover crops cultivated for t the purpose of participating in any governmental program or normal crop or livestock rotation procedure. B- 1 (2) Agricultural use--Any use or activity involving agriculture, including irrigation. (3) Best management practices--Voluntary efficiency measures that save a quantifiable amount of water, either directly or indirectly, and that can be implemente (4) Conservation--Those practices, techniques, and technologies that reduce the co reduce the loss or waste of water, improve the efficiency in the use of water, or increase the recycling and reuse of water so that a water supply is made available for (5) Commercial use--The use of water by a place of business, such as a hotel, restau building. This does not include multi-family residences or agricultural, industrial, or institutional (6) Drought contingency plan--A strategy or combination of strategies for temporary supply and demand management responses to temporary and potentially recurring water supply shortages and other water supply emergencies. A drought contingency plan may b such or may be contained within another water management documen (7) Industrial use--The use of water in processes designed to convert materials of a lower order of value into forms having greater usability and commercial value, and th other than hydroelectric, but does not include agricultural use. (8) Institutional use--The use of water by an establishment dedicated to public service, such as university, church, hospital, nursing home, prison or government service are considered institutional regardless of ownership. (9) Irrigation--The agricultural use of water for the irrigation of crops, trees but not limited to, golf courses and parks which do not receive (10) Irrigation water use efficiency--The percentage of that amount of irrigation water which is beneficially used by agriculture crops or other vegetation relat the source(s) of supply. Beneficial uses of water for irrigationto, evapotranspiration needs for vegetative maintenance and growth, requirements associated with irrigation. (11) Mining use--The use of water for mining processes including hydraulic use, d and gravel, and oil field re-pressuring. B- 2 (12) Municipal use--The use of potable water provided by a public water supplier as sewage effluent for residential, commercial, industrial, agricul (13) Nursery grower--A person engaged in the practice of floriculture, viticulture, s horticulture, including the cultivation of plants in containers 50% of the products that the person either sells or leases, regardless of the variety sold, leased, or grown. For the purpose of this definition, grow means the actual product beyond the mere holding or maintaining of the item priors activities associated with the production or multiplying of stoc from cuttings, grafts, plugs, or seedlings. (14) Pollution--The alteration of the physical, thermal, chemical, or biological contamination of, any water in the state that renders the water har humans, animal life, vegetation, or property, or to the public h usefulness or the public enjoyment of the water for any lawful or reasonable purpose. (15) Public water supplier--An individual or entity that supplies water to the public for hu consumption. (16) Residential use--The use of water that is billed to single and multi-family residences, which applies to indoor and outdoor uses. (17) Residential gallons per capita per day--The total gallons sold for residential use by a public water supplier divided by the residential population served and then d year. (18) Regional water planning group--A group established by the Texas Water Development Board to prepare a regional water plan under Texas Water Code, §16.053. (19) Retail public water supplier--An individual or entity that for compensation supplies water to public for human consumption. The term does not include an indiv itself or its employees or tenants when that water is not resold (20) Reuse--The authorized use for one or more beneficial purposes of use of water that remains unconsumed after the water is used for the original purpose of u B- 3 disposed of or discharged or otherwise allowed to flow into a wa- owned water. (21) Total use--The volume of raw or potable water provided by a public water su customer sectors or nonrevenue uses and the volume lost during c transmission of that water. (22) Total gallons per capita per day (GPCD)--The total amount of water diverted and/or pumped for potable use divided by the total permanent population divided by volumes of reuse as defined in this chapter shall be credited ag purposes of calculating GPCD for targets and goals. (23) Water conservation plan--A strategy or combination of strategies for reducing the volume withdrawn from a water supply source, for reducing the loss or w improving the efficiency in the use of water, for increasing the preventing the pollution of water. A water conservation plan may such or may be contained within another water management document(s). (24) Wholesale public water supplier--An individual or entity that for compensation supplies water to another for resale to the public for human consumption. The term entity that supplies water to itself or its employees or tenants as an incident of that employee s tenancy when that water is not resold to or used by others, or a to another individual or entity, but does not own the right to tch is conveyed, whether or not for a delivery fee. (25) Wholesale use--Water sold from one entity or public water supplier to other ret for resale to individual customers. Source Note: The provisions of this §288.1 adopted to be effective May 3, 1993, 18 TexReg 2558; amended to be effective February 21, 1999, 24 TexReg 949; April 27, 2000, 25 TexReg 3544; amended to be effective August 1 amended to be effective October 7, 2004, 29 TexReg 9384; amended to be effective January 10, 2008, 33 TexReg 193; amended to be effective December 6, 2012, 3 B- 4 Texas Administrative Code TITLE 30 ENVIRONMENTAL QUALITY PART 1 TEXAS COMMISSION ON ENVIRONMENTAL QUALITY WATER CONSERVATION PLANS, DROUGHT CHAPTER 288 CONTINGENCY PLANS, GUIDELINES AND REQUIREMENTS SUBCHAPTER A WATER CONSERVATION PLANS RULE §288.2 Water Conservation Plans for Municipal Uses by Public Water Suppliers _____________________________________________________________________________________ (a) A water conservation plan for municipal water use by public information in response to the following. If the plan does not p the public water supplier shall include in the plan an explanation of why the requirement is not applicable. (1) Minimum requirements. All water conservation plans for munic must include the following elements: (A) a utility profile in accordance with the Texas Water Use Methodology, including, but not limited to, information regarding population and customer data, water use da per day (GPCD) and residential GPCD), water supply system data, (B) a record management system which allows for the classification of water most detailed level of water use data currently available to it, clauses (i) - (vi) of this subparagraph. Any new billing system purchased by a public water supplier must be capable of reporting detailed water use data as described in - (vi) of this subparagraph: (i) residential; (I) single family; (II) multi-family; (ii) commercial; (iii) institutional; B- 5 (iv) industrial; (v) agricultural; and, (vi) wholesale. (C) specific, quantified five-year and ten-year targets for water savings to include goals for water loss programs and goals for municipal use in total GPCD and residential GPCD. The goals established by public water supplier under this subparagraph are not enforceabl (D) metering device(s), within an accuracy of plus or minus 5.0% the amount of water diverted from the source of supply; (E) a program for universal metering of both customer and public repair, and for periodic meter replacement; (F) measures to determine and control water loss (for example, periodic visual inspections along distribution lines; annual or monthly audit of the water system abandoned services; etc.); (G) a program of continuing public education and information reg; (H) a water rate structure which is not "promotional," i.e., a r-based and which does not encourage the excessive use of water; (I) a reservoir systems operations plan, if applicable, providinration of reservoirs owned by the applicant within a common watershed or r available water supplies; and (J) a means of implementation and enforcement which shall be evi (i) a copy of the ordinance, resolution, or tariff indicating official plan by the water supplier; and (ii) a description of the authority by which the water supplier conservation plan; and B- 6 (K) documentation of coordination with the regional water planni public water supplier in order to ensure consistency with the ap plans. (2) Additional content requirements. Water conservation plans for municipal uses by public drinking water suppliers serving a current population of 5,000 or more an more within the next ten years subsequent to the effective date e following elements: (A) a program of leak detection, repair, and water loss accounti and distribution system; (B) a requirement in every wholesale water supply contract enterial adoption of the plan (by either ordinance, resolution, or tariff that each successive wholesale customer develop and implement a conservation measures using the applicable elements in this chapter. If the customer intends to resell the water, the contract between the initial supplier and custome resale of the water must have water conservation requirements sothe resale of the water will be required to implement water conserva provisions of this chapter. (3) Additional conservation strategies. Any combination of the f the water supplier, in addition to the minimum requirements in paragraphs (1) a subsection, if they are necessary to achieve the stated water co commission may require that any of the following strategies be ihe water supplier if the commission determines that the strategy is necessary to achi plan: (A) conservation-oriented water rates and water rate structures such as uniform o rate schedules, and/or seasonal rates, but not flat rate or decreasing block rates; (B) adoption of ordinances, plumbing codes, and/or rules requiri-conserving plumbing fixtures to be installed in new structures and existing structurfication or addition; B- 7 (C) a program for the replacement or retrofit of water-conserving plumbing fixtures in existing structures; (D) reuse and/or recycling of wastewater and/or graywater; (E) a program for pressure control and/or reduction in the distribution system and/or for customer connections; (F) a program and/or ordinance(s) for landscape water management (G) a method for monitoring the effectiveness and efficiency of (H) any other water conservation practice, method, or technique which th be appropriate for achieving the stated goal or goals of the wat (b) A water conservation plan prepared in accordance with 31 TACting to Required Water Conservation Plan) of the Texas Water Development Board and subs of this section and other applicable commission rules may be sub requirements in accordance with a memorandum of understanding between the commission and the Texas Water Development Board. (c) A public water supplier for municipal use shall review and u appropriate, based on an assessment of previous five-year and ten-year targets and any other new or updated information. The public water supplier for municipal use revision of its water conservation plan every five years to coin group. Source Note: The provisions of this §288.2 adopted to be effective May 3, 1993, 2558; amended to be effective February 21, 1999, 24 TexReg 949; April 27, 2000, 25 TexReg 3544; amended to be effective October amended to be effective December 6, 2012, 37 TexReg 9515 B- 8 !00%.$)8 # 4#%1 7!4%2 54),)49 0ROFILE Texas Commission on Environmental Quality UTILITY PROFILE ANDWATER CONSERVATION PLAN REQUIREMENTS FOR MUNICIPAL WATER USE BY RETAIL PUBLIC WATER SUPPLIERS This form is provided to assist retail public water suppliers in water conservation plan development. If you need assistance in completing this form or in developing your plan, please contact the conservation staff of the Resource Protection Team in the Water Availability Division at (512) 239-4691. Name:Town of Prosper Address:121 W. Broadway St., Prosper, TX 75078 Telephone Number:(972)347-9969Fax: (972)347-3579 Water Right No.(s): Regional Water Planning Group:Group C Form Completed by:Frank Jaromin Title:Director of Public Works Person responsible for implementing conservation program:Frank JarominPhone: (972)347-9969 Signature:Date:// NOTE: If the plan does not provide information for each requirement, include an explanation of why the requirement is not applicable. TCEQ –10218 (Rev. 06/14/2013)Page 1of 9 UTILITY PROFILE I.POPULATION AND CUSTOMER DATA A.Population and Service Area Data 1.Attach a copy of your service-area map and, if applicable, a copy of yourCertificate of Convenience and Necessity (CCN). 2.Service area size (in square miles): 27 sq. miles (Please attach a copy of service-area map) 3.Current population of service area: 13,380 4.Current population served for: a.Water 13,380 13,380 b.Wastewater 5.Population served for previous five 6.Projected population for service area in years:the following decades: YearPopulationYearPopulation 201313,380202019,481 201212,190203034,287 201111,160204060,345 20109350205070,000 20097100206070,000 7.List source or method for the calculation of current and projected population size. NTCOG and Census was used to determine 2009-2013. The Prosper Comprehensive Plan was used in determining our projected population. B.Customers Data Senate Bill 181 requires that uniform consistent methodologies for calculating water use and conservation be developed and available to retail water providers and certain other water use sectors as a guide for preparation of water use reports, water conservation plans, and reports on water conservation efforts. A water system must provide the most detailed level of customer and water use data available to it, however, any new billing system purchased mustbe capable of reporting data for each of the sectors listed below.http://www.tceq.texas.gov/assets/public/ permitting/watersupply/water_rights/sb181_guidance.pdf TCEQ –10218 (Rev. 06/14/2013)Page 2of 9 1.Current number of active connections. Check whether multi-family service is counted as Residential or Commercial? Treated Water UsersMeteredNon-MeteredTotals Residential42054205 Single-Family Multi-Family Commercial270270 Industrial/Mining Institutional Agriculture Other/Wholesale 2.List the number of new connections per year for most recent three years. Year201320122011 Treated Water Users Residential425388316 Single-Family Multi-Family Commercial181618 Industrial/Mining Institutional Agriculture Other/Wholesale 3.List of annual water use for the five highest volume customers. Use (1,000 Treated or Raw Customergal/year)Water 1.Prosper ISD25,608Treated 2.Estates of Prosper20,366Treated 3.Mansions Custom Homes19,562Treated 4.Highland Homes7,416Treated 5.FCS Construction6,166Treated TCEQ –10218 (Rev. 06/14/2013)Page 3of 9 II.WATER USE DATA FOR SERVICE AREA A.Water Accounting Data 1.List the amount of water use for the previous five years (in 1,000 gallons). Indicate whether this is diverted or treated water. Year20132012201120102009 Month January39,79432,38141,01726,24235,891 February39,18733,87327,52126,68133,366 March56,78431,27553,44430,34936,707 April65,25961,04857,27152,15550,972 May88,97981,55252,26163,10240,784 June84,45091,91993,71789,30068,760 July104,053113,259120,21577,48477,563 August122,460115,731135,586112,617106,403 September124,366117,47697,69762,68429,444 October72,64082,69482,55967,66934,447 November56,94777,87251,40641,79033,310 December45,77150,92637,08842,59924,539 Totals900,690890,006849,782692,672572,186 Describe how the above figures were determine (e.g, from a master meter located at the point of a diversion from the source, or located at a point where raw water enters the treatment plant, or from water sales). The above figures were determined 2.Amount of water (in 1,000 gallons) delivered/sold as recorded by the following account types for the past five years. Year20132012201120102009 Account Types Residential667,092669,850642,648515,315414,224 Single-Family Multi-Family Commercial171,986140,265122,67384,27296,491 Industrial/Mining Institutional Agriculture Other/Wholesale TCEQ –10218 (Rev. 06/14/2013)Page 4of 9 3.List the previous records for water loss for the past five years (the difference between water diverted or treated and water delivered or sold). YearAmount (gallons)Percent % 20134,651.52% 201241,4374.66% 201146,7835.51% 201076,7459.38% 200964,70010.73% B.Projected Water Demands If applicable, attach or cite projected water supply demands from the applicable Regional Water Planning Group for the next ten years using information such as population trends, historical water use, and economic growth in the service area over the next ten years and any additional water supply requirements from such growth. III.WATER SUPPLY SYSTEM DATA A.Water Supply Sources List all current water supply sources and the amounts authorized (in acre feet) with each. Water TypeSourceAmount Authorized Surface Water Groundwater ContractsNTMWD5,600 acre ft. Other B.Treatment and Distribution System 1.Design daily capacity of system (MGD):7 MGD 2.Storage capacity (MGD): 2MGD a.Elevated b.Ground8MGD 3.If surface water, do you recycle filter backwash to the head of the plant? YesNoIf yes, approximate amount (MGD): TCEQ –10218 (Rev. 06/14/2013)Page 5of 9 IV.WASTEWATER SYSTEM DATA A.Wastewater System Data (if applicable) 1.Design capacity of wastewater treatment plant(s) (MGD): 2.Treated effluent is used for on-site irrigation, off-site irrigation, for plant wash- down, and/or for chlorination/dechlorination. If yes, approximate amount (in gallons per month): 3.Briefly describe the wastewater system(s) of the area serviced by the water utility. Describe how treated wastewater is disposed. Where applicable, identify treatment plant(s) with the TCEQ name and number, the operator, owner, and the receiving stream if wastewater is discharged. B.Wastewater Data for Service Area (if applicable) 1.Percent of water service area served by wastewater system: % 2.Monthly volume treated for previous five years (in 1,000 gallons): Year Month January February March April May June July August September October November December Totals TCEQ –10218 (Rev. 06/14/2013)Page 6of 9 V.ADDITIONAL REQUIRED INFORMATION In addition to the utility profile, please attach the following as required by Title 30, Texas Administrative Code, §288.2. Note: If the water conservation plan does not provide information for each requirement, an explanation must be included as to why the requirement is not applicable. A.Specific, Quantified 5 & 10-Year Targets The water conservation plan must include specific, quantified five-year and ten-year targets for water savings to include goals for water loss programs andgoals for municipal use in gallons per capita per day. Note that the goals established by a public water supplier under this subparagraph are not enforceable B.Metering Devices The water conservation plan must include a statement about the water suppliers metering device(s), within an accuracy of plus or minus 5.0% in order to measure and account for the amount of water diverted from the source of supply. C.Universal Metering The water conservation plan must include and a program for universal metering of both customer and public uses of water, for meter testing and repair, and for periodic meter replacement. D.Unaccounted-For Water Use The water conservation plan must include measures to determine and control unaccounted-for uses of water (for example, periodic visual inspections along distribution lines; annual or monthly audit of the water system to determine illegal connections; abandoned services; etc.). E.Continuing Public Education& Information The water conservation plan must include a description of the program of continuing public education and information regarding water conservation by the water supplier. F.Non-Promotional Water Rate Structure The water supplier must have a water rate structure which is not “promotional,” i.e., a rate structure which is cost-based and which does not encourage the excessive use of water. This rate structure must be listed in the water conservation plan. G.Reservoir Systems Operations Plan The water conservation plan must include a reservoir systems operations plan, if applicable, providing for the coordinated operation of reservoirs owned by the applicant within a common watershed or river basin. The reservoir systems operations plan shall include optimization of water supplies as one of the significant goals of the plan. H.Enforcement Procedure and Plan Adoption The water conservation plan must include a means for implementation and enforcement, which shall be evidenced by a copy of the ordinance, rule, resolution, or tariff, indicating official adoption of the water conservation plan by the water supplier; and a description of the authority by which the water supplier will implement and enforce the conservation plan. TCEQ –10218 (Rev. 06/14/2013)Page 7of 9 I.Coordination with the Regional Water Planning Group(s) The water conservation plan must include documentation of coordination with the regional water planning groups for the service area of the wholesale water supplier in order to ensure consistency with the appropriate approved regional water plans. J.Plan Review and Update A public water supplier for municipaluse shall review and update its water conservation plan, as appropriate, based on an assessment of previous five-year and ten-year targets and any other new or updated information. The public water supplier for municipal use shall review and update the next revision of its water conservation plan not later than May 1, 2009, and every five years after that date to coincide with the regional water planning group. The revised plan must also include an implementation report. VI.ADDITIONAL REQUIREMENTS FOR LARGESUPPLIERS Required of suppliers serving population of 5,000 or more or a projected population of 5,000 or more within ten years A.Leak Detection and Repair The plan must include a description of the program of leak detection, repair, and water loss accounting for the water transmission, delivery, and distribution system in order to control unaccounted for uses of water. B.Contract Requirements A requirement in every wholesale water supply contract entered into or renewed after official adoption of the plan (by either ordinance, resolution, or tariff), and including any contract extension, that each successive wholesale customer develop and implement a water conservation plan or water conservation measures using the applicable elements in this chapter. If the customer intends to resell the water, the contract between the initial supplier and customer must provide that the contract for the resale of the water must have water conservation requirements so that each successive customer in the resale of the water will be required to implement water conservation measures in accordance with the provisions of this chapter. VII.ADDITIONAL CONSERVATION STRATEGIES A.Conservation Strategies Any combination of the following strategies shall be selected by the water supplier,in addition to the minimum requirements of this chapter, if they are necessary in order to achieve the stated water conservation goals of the plan. The commission may require by commission order that any of the following strategies be implemented by the water supplier if the commission determines that the strategies are necessary in order for the conservation plan to be achieved: 1.Conservation-oriented water rates and water rate structures such as uniform or increasing block rate schedules, and/or seasonal rates, but not flat rate or decreasing block rates; TCEQ –10218 (Rev. 06/14/2013)Page 8of 9 2.Adoption of ordinances, plumbing codes, and/or rules requiring water conserving plumbing fixtures to be installed in new structures and existing structures undergoing substantial modification or addition; 3.A program for the replacement or retrofit of water-conserving plumbing fixtures in existing structures; 4.A program for reuse and/or recyclingof wastewater and/or graywater; 5.A program for pressure control and/or reduction in the distribution system and/or for customer connections; 6.A program and/or ordinance(s) for landscape water management; 7.A method for monitoring the effectiveness and efficiency of the water conservation plan; and 8.Any other water conservation practice, method, or technique which the water supplier shows to be appropriate for achieving the stated goal or goals of the water conservation plan. Best Management Practices The Texas Water Developmental Board’s (TWDB) Report 362 is the Water Conservation Best Management Practices (BMP) guide. The BMP Guide is a voluntary list of management practices that water users may implement in addition to the required components of Title 30, Texas Administrative Code, Chapter 288. The Best Management Practices Guide broken out by sector, including Agriculture, Commercial, and Institutional, Industrial, Municipal and Wholesale along with any new or revised BMP’s can be found at the following link on the Texas Water DevelopmentsBoard’s website: http://www.twdb.state.tx.us/conservation/bmps/index.asp Individuals are entitled to request and review their personal information that the agency gathers on its forms. They may also have any errors in their information corrected. To review such information, contact 512-239-3282. TCEQ –10218 (Rev. 06/14/2013)Page 9of 9 !00%.$)8 D .4-7$ -%-"%2 #)49 !.$ #534/-%2 !..5!, 7!4%2 #/.3%26!4)/. 2%0/RT !00%.$)8 % #/.3)$%2!4)/.3 &/2 ,!.$3#!0% 7!4%2 -!.!'%-%.4 REGULATIONS !00%.$)8 % #/.3)$%2!4)/.3 &/2 ,!.$3#!0% 7!4%2 -!.!'%-%.4 REGULATIONS A.Purpose The purpose of these proposed landscape water management regulat consistent mechanism for preventing the waste of water resources provisions, entities must verify legal authority to adopt such psions, and must promulgate valid rules, orders, or ordinances. B.Required Measures The following landscape water conservation measures are required landscape management regulations adopted and enforced in this pl 1.Lawn and Landscape Irrigation Restrictions a. A person commits an offense if the person irrigates, waters, or recklessly causes or allows the irrigation or watering of any la located on any property owned, leased, or managed by the person hours of 10:00 a.m. and 6:00 p.m. from April 1 through October 31 of any year. b.A person commits an offense if the person knowingly or recklessl or causes or allows the irrigation or watering of lawn or landsc property owned, leased, or managed by that person in such a manner that causes: 1)over-watering lawn or landscape, such that a constant stream of water overflows from the lawn or landscape onto a street or other drai 2)irrigating lawn or landscape during any form of precipitation or freezing conditions. This restriction applies to all forms of irrigation sprinkler systems; or 3)the irrigation of impervious surfaces or other non-irrigated areas, wind driven water drift taken into consideration. c.A person commits an offense if the person knowingly or recklessly allows the irrigation or watering of any lawn or landscape located on any p leased, or managed by the person more than two days per week. 2.Rain and Freeze Sensors and/or ET or Smart Controllers E-1 Any new irrigation system installed on or after November 4, 2004, must be equipped with rain and freeze sensing devices and/or ET or Smart controll state design and installation regulations. a.A person commits an offense on property owned, leased or managed if the person: 1)knowingly or recklessly installs or allows the installation of n systems in violation of Subsection B.2.a; or 2)knowingly or recklessly operates or allows the operation of an i that does not comply with Subsection B.2.a. 3.Filling or Refilling of Ponds A person commits an offense if the person knowingly or recklessl natural or manmade pond located on any property owned, leased, o person by introducing any treated water to fill or refill the pond. This does not restrict the filling or maintenance of pond levels by the effect of natur introduction of well water into the pond. A pond is considered water with a surface area of 500 square feet or more. 4.Washing of Vehicles A person commits an offense if the person knowingly or recklessl without using a water hose with a shut-off nozzle on any property owned, leased, or managed by the person. 5.Enforcement Each entity will develop its own set of penalties for violations resolution. The ordinance, order, or resolution will designate t to implement and enforce the landscape water conservation measur C.Recommended Measures 1.Lawn and Landscape Irrigation Restrictions a.A person commits an offense if the person knowingly or recklessl or irrigation system or device on property that the person owns, that: 1)has broken or missing sprinkler head(s); or 2)has not been properly maintained to prevent the waste of water. E-2 b.A person commits an offense if the person knowingly or recklessl with rye or winter grass on property that the person owns, lease courses and public athletic fields are exempt from this restrict c.All new athletic fields must have separate irrigation systems th irrigating the playing fields separately from other open spaces. 2.Rain and Freeze Sensors a.New irrigation systems are required to have rain and freeze sensors. D.Variances 1.In special cases, variances may be granted to persons demonstrat or need. Variances may be granted under the following circumsta a.the applicant must sign a compliance agreement agreeing to irrigate or water the lawn and/or landscape only in the amount and manner permitted by and b.the variance must not cause an immediate significant reduction t and c.the extreme hardship or need requiring the variance must relate to the health, safety, or welfare of the person making the request; and d.the health, safety, and welfare of the public and the person mak must not be adversely affected by the requested variance. 2.A variance will be revoked upon a finding that: a.the applicant can no longer demonstrate extreme hardship or need b.the terms of the compliance agreement are violated; or c.the health, safety, or welfare of the public or other persons re E-3 !00%.$)8 F ,%44%23 4/ 2%')/. # !.$ 2%')/. $ 7!4%2 0,!..).' '2/503 !00%.$)8 F ,%44%23 4/ 2%')/. # !.$ 2%')/. $ 7!4%2 0,!..).' '2/503 Date Region C Water Planning Group North Texas Municipal Water District P.O. Box 2408 Wylie, TX 75098 Dear Sir: Enclosed please find a copy of the recently updated Model Water Conservation Plan for the Member Citiesand Customers of the North Texas Municipal Water District. I am submitting a copy of this model plan to the Region C Water Planning Group in accordance with the Texas Water Development Board and Texas Commission on Environmental Quality rules. The Boardof the North Texas Municipal Water District adopted the updated model plan on ________ ___, 2013. Sincerely, Jim Parks North Texas Municipal Water District F-1 Date Mr. Bret McCoy Chair, Region D Water Planning Group 700 CR3347 Omaha, TX 75571 Dear Mr. McCoy: Enclosed please find a copy of the recently updated Model Water Conservation Plan for the Member Citiesand Customers of the North Texas Municipal Water District. I am submitting a copy of this model plan to the Region D Water Planning Group in accordance with the Texas Water Development Board and Texas Commission on Environmental Quality rules. The Boardof the North Texas Municipal Water District adopted the updated model plan on ________ ___, 2013. Sincerely, Jim Parks Executive Director North Texas Municipal Water District F-2 !00%.$)8 G !$/04)/. /& 7!4%2 #/.3%26!4)/. !.$ $2/5'(4 #/.4).'%.#9 !.$ 7!4%2 %-%2'%.#9 2%30/.3% 0,!. TOWN OF PROSPER, TEXAS ORDINANCE NO. 14-33 AN ORDINANCE OF THE TOWN OF PROSPER, TEXAS, AMENDING ARTICLE 13.05, “WATER CONSERVATION AND DROUGHT CONTINGENCY AND WATER EMERGENCY RESPONSE PLAN,” OF CHAPTER 13, “UTILITIES,’ OF THE TOWN’S CODE OF ORDINANCES, AND AMENDING APPENDIX A TO THE TOWN’S CODE OF ORDINANCES BY ADDING THERETO A NEW SECTION XVII, “WATER CONSERVATION AND ENFORCEMENT FEES”; ADOPTING A WATER CONSERVATION AND DROUGHT CONTINGENCY AND WATER EMERGENCY RESPONSE PLAN; ESTABLISHING CRITERIA FOR THE INITIATION AND TERMINATION OF DROUGHT RESPONSE STATES; ESTABLISHING RESTRICTIONS ON CERTAIN WATER USES; ESTABLISHING PENALTIES FOR THE VIOLATION OF AND PROVISIONS FOR ENFORCEMENT OF THESE RESTRICTIONS; ESTABLISHING PROCEDURES FOR GRANTING VARIANCES; PROVIDING FOR REPEALING, SAVINGS AND SEVERABILITY CLAUSES; PROVIDING FOR AN EFFECTIVE DATE OF THIS ORDINANCE; AND PROVIDING FOR THE PUBLICATION OF THE CAPTION HEREOF. WHEREAS , the Town of Prosper, Texas (the “Town”), recognizes that the amount of water available to its water customers is limited; and WHEREAS , the Town recognizes that due to natural limitations, drought conditions, system failures and other acts of God which may occur, the Town cannot guarantee an uninterrupted water supply for all purposes at all times; and WHEREAS , the Texas Water Code and the regulations of the Texas Commission on Environmental Quality (the “Commission”) require that the Town adopt a Drought Contingency Plan; and WHEREAS , the Town has determined an urgent need in the best interests of the public to adopt a Drought Contingency Plan; and WHEREAS , pursuant to Chapters 51 and 54 of the Texas Local Government Code, the Town is authorized to adopt any such ordinances necessary to preserve and conserve its water resources; and WHEREAS , the Town Council of the Town of Prosper, Texas (“Town Council”), desires to adopt an updated Water Conservation and Drought Contingency and Water Emergency Response Plan for the Town of Prosper as official Town policy for water conservation; and WHEREAS , the Town Council has investigated and determined that it will be advantageous and beneficial to the citizens of Prosper and will protect the public health, safety and welfare to adopt a drought contingency plan. NOW, THEREFORE, BE IT ORDAINED BY THE TOWN COUNCIL OF THE TOWN OF PROSPER, TEXAS, THAT: SECTION 1 The findings set forth above are incorporated into the body of this Ordinance as if fully set forth herein. SECTION 2 From and after the effective date of this Ordinance, Section 13.05, “Water Conservation and Drought Contingency and Water Emergency Response Plan” of Chapter 13, “Utilities,” of the Town’s Code of Ordinances is hereby amended to read as follows: Sec. 13.05.001 Plan Adopted “ The Town Council hereby approves and adopts for the town, its citizens and water customers the new Water Conservation and Drought Contingency and Water Emergency Response Plan (the “Plan”), attached to this Ordinance 14-33 as Exhibit A and incorporated herein for all purposes. A copy of this Ordinance and the Plan are available in the Town Secretary’s Office. Sec. 13.05.002 Penalty Any customer, defined pursuant to 30 Texas Administrative Code Chapter 291, failing to comply with the provisions of the Plan shall be subject to a fine of up to two thousand dollars ($2,000.00) per day per occurrence and/or discontinuance of water service by the Town. Proof of a culpable mental state is not required for a conviction of an offense under this section. Each day a customer fails to comply with the Plan is a separate violation. The Town’s authority to seek injunctive or other civil relief available under the law is not limited by this section. Sec. 13.05.003 Administrative Remedies The Town may elect to exercise the following administrative remedies for violations of the Plan in lieu of pursuing criminal penalties against single family water account holders, business and professional parks, homeowners’ associations, apartments, home builders, land developers, and any other entities. (a) Administrative Fees. Administrative fees shall be added to the customer’s regular monthly Town utility bill, as established in Appendix A to this code. (b) Contesting Violations. A water customer as defined above may request a hearing before a hearing officer(s) appointed by the Executive Director of Development and Community Services within fifteen (15) business days after the date on the Notice. The hearing officer(s) shall evaluate all information offered by the petitioner at the hearing. The customer shall bear the burden of proof to show why, by preponderance of the evidence, the administrative fee should not be assessed. The hearing officer(s) shall render a decision in writing within three (3) business days of the conclusion of the hearing. A customer may appeal the decision from the hearing officer(s) in writing to the Executive Director of Development and Community Services within three (3) business days of the conclusion of the hearing. The decision by the Executive Director of Development and Community Services is final and binding. Ordinance No. 14-33, page 2 (c) Paying Assessed Fees. If, after the expiration of the fifteen (15) business days from the date on the Notice, the customer has not requested an administrative hearing to contest the assessment of an administrative fee or paid the administrative fee, the Town shall apply and charge the assessed administrative fee to the customer’s next Town Utility Bill.” SECTION 3 The Town Council hereby approves and adopts the Water Conservation and Drought Contingency and Water Emergency Response Plan (the “Plan”) as modified for the Town of Prosper, attached hereto as Exhibit A, as if recited verbatim herein. The Town commits to implement the requirements and procedures set forth in the adopted Plan. SECTION 4 From and after the effective date of this Ordinance, Appendix A to the Town’s Code of Ordinances is amended by adding thereto a new Section XVII, “Water Conservation and Enforcement Fees,” to read as follows: Sec. XVII Water Conservation and Enforcement Fees “ Administrative Fees. Administrative fees for violations to the Town’s Water Conservation and Drought Contingency and Emergency Water Response Plan during any single drought/water emergency response stage shall be added to water account holders’ regular monthly Town utility bill as follows: First Offense Courtesy Tag Warning Second Offense Certified Letter notifying of violation Third Offense $100 Fourth and subsequent offenses $300 Unpaid assessed administrative fees related to violations of water use restrictions under the Town Plan shall incur late payment penalties and may result in termination of water service.” SECTION 5 All provisions of any ordinance in conflict with this Ordinance are hereby repealed to the extent they are in conflict; but such repeal shall not abate any pending prosecution for violation of the repealed ordinance, nor shall the repeal prevent a prosecution from being commenced for any violation if occurring prior to the repeal of the ordinance. Any remaining portions of said ordinances shall remain in full force and effect. SECTION 6 If any section, subsection, sentence, clause or phrase of this Ordinance is for any reason held to be unconstitutional or invalid by a court of competent jurisdiction, such decision shall not affect the validity of the remaining portions of this Ordinance. Prosper hereby declares that it would have passed this Ordinance, and each section, subsection, clause or phrase thereof, irrespective of the fact that any one or more sections, subsections, sentences, clauses, and phrases be declared unconstitutional. Ordinance No. 14-33, page 3 SECTION 7 Filing of Ordinance and Plan with Commission. The Town Manger or his designee is hereby directed to file a copy of the Plan and this Ordinance with the Commission in accordance with Title 30, Chapter 288 of the Texas Administrative Code, as amended. SECTION 8 Any person, firm, corporation or business entity violating this Ordinance shall be deemed guilty of a misdemeanor, and upon conviction therefore, shall be fined a sum not exceeding Two Thousand Dollars ($2,000.00), and each and every day that such violation continues shall be considered a separate offense; provided, however, that such penal provision shall not preclude a suit to enjoin such violation. The Town of Prosper retains all legal rights and remedies available to it pursuant to local, state and federal law. SECTION 9 This Ordinance shall take effect and be in full force from and after its passage and publication, as provided by the Revised Civil Statutes of the State of Texas and the Home Rule Charter of the Town of Prosper, Texas DULY PASSED AND APPROVED BY THE TOWN COUNCIL OF THE TOWN OF PROSPER, TEXAS ON THIS 27TH DAY OF MAY, 2014. APPROVED: ________________________________ Ray Smith, Mayor ATTEST: ___________________________________ Robyn Battle, Town Secretary APPROVED AS TO FORM AND LEGALITY: __________________________________ Terrence S. Welch, Town Attorney Ordinance No. 14-33, page 4 !00%.$)8 H ),,%'!, 7!4%2 #/..%#4)/.3 !.$ 4(%&4 /& 7ATER !00%.$)8 * 7!4%2 #/.3%26!4)/. )-0,%-%.4!4)/. 2EPORT Texas Commission on Environmental Quality Water Conservation Implementation Report Public Water Supplier Thisfive yearreport must be completed by entities that are required to submit a water conservation plan to the TCEQ in accordance with Title 30 Texas Administrative Code, Chapter 288. Please complete this report and submit it to the TCEQ. If you need assistance in completing this form, please contact the Resource Protection Team in the Water Availability Division at (512) 239-4691. CONTACT INFORMATION Name ofEntity: PublicWaterSupplyIdentification Number(PWSID):#0430009 CCN numbers: 20888 Water Right Permit numbers: Wastewater ID numbers: 10915-001 Check all that apply: Retail Public Water Supplier Wholesale Public Water Supplier Address:121 West Broadway St.City:ProsperZip Code:75078 Email:publicworks@prospertx.govTelephoneNumber: 972-347-9969 Regional WaterPlanning Group:C Groundwater Conservation District:District 8 FormCompleted By:Frank JarominTitle:Director of Public Works Click here to enter a date. Signature:Date: Contactinformation forthe person ordepartmentresponsible forimplementingthe water conservation plan: Name: Public WorksPhone:972-347-9969Email:publicworks@prospertx.gov Report Completed on Date: Click hereto enter a date. check only one Reporting Period (): FiscalPeriod Begin: Period End: Calendar Period Begin:January 2009Period End: December 2013 TCEQ-20646 rev. (09-18-2013) Page 1of 11 Please check all of the following that apply to your entity: A surface water right holder of 1,000 acre-feet/year or more for non-irrigation uses A surface water right holder of 10,000 acre-feet/year or more for irrigation uses *Important* If your entity meets the following description, please skip page 3and go directly to page 4. Your entity is a Wholesale Public Water Supplier that ONLYprovides wholesale water services for public consumption.For example, you onlyprovide wholesale water to other municipalities or water districts. TCEQ-20646 rev. (09-18-2013) Page 2of 11 Water Use Accounting Retail Water Sold: All retail water sold for public use and human consumption. Helpful Hints: There are two options available for you to provide the requested information. Both options ask the same information; however, Fields that are gray are entered by the user. the level of detail and break down of information differs between the Select fields that are white and press F9 to oneoption that works best for your entity two options. Please select just updated fields. and fill in the fields as completely as possible. RETAIL water sold For the five-year reporting period, enter the gallons ofin eachmajor only one water use category. Use of the following options. Option 1 Water Use Category*Gallons Sold Single Family Residential Multi-Family Residential TOTAL Residential Use 1 0 Industrial Commercial Institutional TOTAL Retail Water Sold 2 0 1. [SF Res +MF Res = Residential Use] 2.[Res +Ind +Com +Ins = Retail Water Sold] Option 2 Water Use Category *Gallons Sold Residential Select all of the sectors that your account for as “Residential”. 2909.129 MG Single Family Multi-Family Commercial Please select all of the sectors that your account for as 615.687 MG “Commercial”. Commercial Multi-Family Industrial Institutional Industrial Please select all of the sectors that your account for as “Industrial”. Industrial Commercial Institutional Other Please select all of the sectors that your account for as “Other”. Commercial Multi-Family Industrial Institutional 1 TOTAL Retail Water Sold 3524.816 MG 1. [Res +Com +Ind+ Other = Retail Water Sold] TCEQ-20646 rev. (09-18-2013) Page 3of 11 Wholesale Water Exported: Wholesale water sold or transferred out of the distribution system. WHOLESALE water exported For the five-year reporting period, enter the gallons of to each major water use category. Water Use Category*Gallons of Exported Wholesale Water Municipal Customers Agricultural Customers Industrial Customers Commercial Customers Institutional Customers TOTAL Wholesale Water Exported 1 0.00 1. [Mun +Agr +Ind +Com +Ins = Wholesale Water Exported] TCEQ-20646 rev. (09-18-2013) Page 4of 11 Fields that are gray are entered by the user. System Data Select fields that are white and hit F9 to updated fields. TotalGallons During the Five-Year Reporting Period Water Produced: Volume produced from own 36.334 MG sources Wholesale Water Imported : Purchased wholesale water imported from other sources 3905.336 MG into the distribution system Wholesale Water Exported: Wholesale water sold or transferred out of the distribution system 0 (Insert Total Volume calculated on Page 4) TOTAL System Input : Total water supplied 3,941.67MG to the infrastructure [Produced + Imported –Exported = System Input] Retail Water Sold : All retail water sold for public use and human consumption 3524.816 MG (Insert Total Residential Usefrom Option 1 or Option 2 calculated on Page 3) Other Consumption Authorized for Use but not Sold: - 182.538 MG back flushing water -line flushing - storage tank cleaning -golf courses - fire department use -parks - municipal government offices TOTAL Authorized Water Use: All water that has been authorizedfor use or 3,707.35MG [Retail Water Sold + Other Consumption = Total Authorized] consumption. Apparent Losses –Water that has been consumed but not properly measured0 (Includes customer meter accuracy, systematic data discrepancy, un-authorized consumption such as theft) Real Losses –Physical losses from the distribution system prior to reaching the customer destination234.316 MG (Includes physical losses from system or mains, reported breaks and leaks, storage overflow) Unidentified Water Losses0.00 [System Input-Total Authorized -Apparent Losses -Real Losses = Unidentified Water Losses] TOTAL Water Loss 234.32MG [Apparent + Real+ Unidentified = Total Water Loss] TCEQ-20646 rev. (09-18-2013) Page 5of 11 Targets and Goals specificand quantified five and ten-year targets for In the table below, pleaseprovide the water savings listed in your water conservation plan. Fields that are gray are entered by the user. Select fields that are white and hit F9 to update fields. DateTarget for: Target for:Target for: Total GPCDWater LossWater Loss Percentage (expressed in GPCD)(expressed in Percentage) Five-year5% target date:1708.5 1/1/2019 Ten-year4% target date:1556.2 1/1/2024 Yes No Are targets in the water conservation plan being met? If these targets are not being met, provide an explanation as to why, including any progress on these targets: Gallons per Capita per Day(GPCD) and Water Loss Compare your current gpcd and water loss to the above targets and goals set in your previous water conservation plan. Permanent Total System Input in GallonsPopulationCurrent GPCD 161.42 13,380 3941.67 MG [ (System Input ÷ Permanent Population) /5/ 365 ] [Produced + Imported –Exported = System Input] Permanent Population is the total permanent population of the service area. This includes single family, multi-family, and group quarter populations. Permanent Residential GPCD TotalResidential UsePopulation 119.14 2909.129 MG13,380 [ (Residential Use ÷ Residential Population) / 5/ 365 ] Residential Population is the total residential population of the service area including single & multi-family population. TCEQ-20646 rev. (09-18-2013) Page 6of 11 Total Water Loss Total System Input in Permanent Water Loss calculated Gallons Populationin 12 GPCD Percent 234.316 MG3941.67 MG 9.65.94 % 13,380 [Water Produced + Wholesale [Apparent + Real + Unidentified = Total Water Imported -Wholesale Exported] Loss] 1. [Total Water Loss ÷ Permanent Population] / 5/ 365 = Water Loss GPCD] 2. [Total Water Loss ÷ Total System Input] x 100 = Water Loss Percentage] Water Conservation Programs and Activities As you complete this section, please review your water conservation plan to see if you are making progress Fields that are gray are entered by the user. towards meeting your stated goals. Select fields that are white and hit F9 to updated fields. Water Conservation Plan 1. What year did your entity adopt, or revise, their most recent water conservation plan: 2011 Does the plan incorporate Best Management Practices?Yes No 2.Water Conservation Programs For thereporting period, please select the types of activities and programs that have been actively administered, and estimate the expense and savings that incurred in implementing the conservation activities and programs for the past five years. Leave the field blank if unknown: Estimated Estimated Gallons Program or ActivityExpensesSaved Conservation Analysis & Planning $25,000.00200 MG Conservation Coordinator Water Survey for Single-Family and Multi- Family Customers Financial Wholesale Agency Assistance Programs 200 MG Water Conservation Pricing/ Rate Structures $8000.00 System Operations Water Loss Audits 50 MG Leak Detection $20,000.00 50 MG Universal Metering and Metering Repair $50,000.00 Landscaping Landscape Irrigation Conservation and Incentives TCEQ-20646 rev. (09-18-2013) Page 7of 11 Athletic Fields Conservation Golf Course Conservation Park Conservation Education & Public Awareness 1 MG School Education $5000.00 1 MG Public Information $4000.00 Rebate, Retrofit, and Incentive Programs Conservation Programs for ICI Accounts Residential Clothes Washer Incentive Program Water Wise Landscape Design and Conversion Programs Showerhead, Aerator, and Toilet Flapper Retrofit Residential Toilet Replacement Programs Rainwater Harvesting Incentive Program ICI Incentive Programs Conservation Technology Recycling and Reuse Programs (Water or Wastewater Effluent) $500.001 MG Rainwater Harvesting and Condensate Reuse Programs Regulatory and Enforcement $8000.005 MG Prohibition on Wasting Water TOTAL$120,500.00508MG 3.Reuse (Water or Wastewater Effluent) For thereporting period, pleaseprovide the following data regarding the types of direct and indirect reuse activities that were administered for the past five years: Reuse ActivityEstimated Volume(ingallons) On-siteirrigation Plantwash down Chlorination/de-chlorination Industrial Landscapeirrigation (parks, golf courses) Agricultural Other,please describe: Estimated Volume of Recycled or Reuse0 4.Water Savings TCEQ-20646 rev. (09-18-2013) Page 8of 11 For thefive-year reporting period, estimate the total savings that resulted from your overall water conservation activities and programs? EstimatedEstimated Gallons TotalVolume of DollarValue 1 GallonsSavedRecycled or ReusedWater Saved of Water Saved 2 (Total from (Total from Reuse Table) Conservation Programs Table) 508 MG0508MG$221,500.00 1.[Estimated Gallons Saved + Estimated Gallons Recycled or Reused = Total Volume Saved] 2.Estimate this value by taking into account watersavings, the cost of treatment or purchase of your water, and any deferred capital costs due to conservation. 5.Conservation Pricing / Conservation Rate Structures Yes No During thefive-yearreporting period, haveyour rates or rate structure changed? Please indicate the type of rate pricing structures that you use: Uniform rates Water Budget Based ratesSurcharge -seasonal Flat rates Excess Use RatesSurcharge -drought Inclining/ Inverted Block Drought Demand ratesSurcharge -usage demand Declining Block ratesTailored rates Seasonal rates 6.Public Awareness and Education Program For thefive-year reporting period, pleasecheck the appropriate boxes regarding any public awareness and educational activities that your entity has provided: ImplementedNumber/Unit BrochuresDistributed MessagesProvided on Utility Bills 4500/Quarterly PressReleases 10/Year TVPublic Service Announcements RadioPublic Service Announcements Educational SchoolPrograms Displays, Exhibits,and Presentations Community Events 3/Year TCEQ-20646 rev. (09-18-2013) Page 9of 11 Social Media campaigns 20/Year FacilityTours Other : 7.Leak Detection During thefive-year reporting period, how many leaks were repaired in the system or at service connections: Estimated 350 Pleasecheck the appropriate boxes regarding the main cause of water loss in your system during the reporting period: Leaks and breaks Un-metered utility or city uses Master meter problems Customer meter problems Record and data problems Other: Click here to enter text. Other: Click here to enter text. 8. Universal Metering and Meter Repair For the five-yearreporting period, please provide the following information regarding meter repair: TotalNumberTotalTestedTotalRepairedTotal Production3000 Meters Meterslarger472000 than1 ½” Meters1 ½ or46722510512 smaller Doesyour system have automated meter reading? Yes No TCEQ-20646 rev. (09-18-2013) Page 10of 11 9. Conservation Communication Effectiveness In your opinion, how would you rank the effectiveness of your conservation activities in reaching the following types of customersfor the past five years? Do not have activities or Less Than Somewhat Highly programs that target this EffectiveEffectiveEffective type customer. Residential Customers Industrial Customers Institutional Customers Commercial Customers Agricultural Customers 10. Drought Contingency and Emergency Water Demand Management Duringthe five-year reporting period, did you implement your Drought Contingency Plan? Yes No If yes, indicate the number of days that your water use restrictions were in effect: 2 Years and 4 months. December 13, 2011 -Present Ifyes, please check all the appropriate reasons for your drought contingency efforts going into effect. Water Supply ShortageEquipment Failure High Seasonal DemandImpaired Infrastructure Capacity IssuesOther: If you have any questions on how to fill out this form or about the Water Conservation program, please contact us at 512/239-4691. Individuals are entitled to request and review their personal information that the agency gathers on its forms. They may also have any errors in their information corrected. To review such information, contact us at 512-239-3282. TCEQ-20646 rev. (09-18-2013) Page 11of 11