07.14.26 Town Council Meeting PresentationWelcome to the July 14, 2026,
Prosper Town Council Meeting
Call to Order/Roll Call
Invocation, Pledge of Allegiance, and Pledge to the
Texas Flag.
Pledge to the Texas Flag
Honor the Texas flag; I pledge allegiance to thee,
Texas, one state under God, one and indivisible.
Announcements
First Street: Main Street
to Church Street
Monday July 20 –
Monday July 27
NB DNT Service Road
Friday July 31 (7:00pm) –
Monday August 3 (6:00am)
First Street: Mike Howard
to Coleman Street
TBD: August/Sept (3 days)
Presentations.
Agenda Item 1.
Recognize Ken Myers for his service to the Town . (MC)
Consent Agenda
Agenda Item 2.
Consider and act upon the minutes from the June 23, 2026, Town
Council Regular meeting. (MLS)
Agenda Item 3.
Consider and act upon approval of a three-year contract for digital
supplier software through Carahsoft Technology Corp. utilizing
NASPO Cooperative Contract AR2472 in the amount of $92,300.
(CL)
Agenda Item 4.
Consider and act upon authorizing the Town Manager to execute a
Professional Engineering Service Agreement between Freese and
Nichols, Inc., and the Town of Prosper, Texas, related to the design
of the Upper Pressure Plane Low Pressure Maintenance PRV
project, in the amount of $74,150. (CJ)
Agenda Item 5.
Consider and act upon an ordinance for a Specific Use Permit for a
Full-Service/Extended-Stay Hotel on MSW Prosper 380 Addition,
Block A, Lot 1, on 5.9± acres, located on the east side of Mahard
Parkway and 480± feet south of Prairie Drive. (ZONE-25-0008) (DH)
Agenda Item 6.
Consider and act upon authorizing the Town Manager to execute a
Development Agreement between Peach Tree Group of Investment
Inc. and the Town of Prosper relative to Hilton Garden Inn and
Homewood Suites. (DEVAGRE-26-0006) (DH)
Agenda Item 7.
Consider and act upon an Ordinance to rezone 54.2± acres from
Agricultural (A) to Planned Development-139 (PD-139) on Parvin
1385 Addition, Block A, Lot 1 and a portion of Lot 2, located on the
south side of Parvin Road and 930± feet east of FM 1385. (ZONE-
26-0003) (DH)
Agenda Item 8.
Consider and act upon authorizing the Town Manager to execute a
Development Agreement between D9 Assets LLC and the Town of
Prosper relative to Volleys Village. (DEVAGRE-26-0009) (DH)
Citizen Comments
Regular Agenda
Pursuant to Section 551.007 of the Texas Government Code,
individuals wishing to address the Council for items listed as public
hearings will be recognized when the public hearing is opened.
Agenda Item 9.
Consider all matters incident and related to the issuance and sale of
"Town of Prosper, Texas, General Obligation Refunding and
Improvement Bonds, Series 2026", including the adoption of an
ordinance authorizing the issuance of such bonds and establishing
procedures and delegating authority for the sale and delivery of such
bonds. (CL)
Parameters for Issuance of $41,017,062 of General
Obligation Refunding and Improvement Bonds:
$31,347,062 (new money) and $9,670,000 (refunding)
•Parameters approach allows staff to choose best time to issue which is
currently planned for August 10th or later
•Key parameters include:
•True interest cost of 5.00% or less;
•Maximum maturity of 20 years for new money;
•Maximum maturity of 10 years for refunding;
•Savings of at least 3.00% on refunded obligations;
•Debt Service property tax rate will remain approximately the same
Prop B Parks and Recreation Projects Amount
2122-PK Frontier Park improvements 1,000,000
Subtotal Parks $ 1,000,000
Prop C Streets and Transportation Projects Amount
1710-ST Coit Road (First – Frontier) - 4 lanes: (Construction)7,797,062
2141-ST Coleman (Gorgeous – Prosper Trail) - 4 lanes: (Construction)15,500,000
2411-ST Coleman (First – Gorgeous): (Land/Esmt)1,000,000
2415-ST Teel Parkway (First - Freeman): (Land/Esmt)500,000
2506-ST Prosper Trail (Legacy - DNT): (Land/Esmt)2,000,000
Legacy Drive (Star Trail - Legacy MS): (Design)800,000
Prosper Trail (Teel - Legacy): (Design)1,000,000
2529-ST Gorgeous (McKinley - Coleman): (Land/Esmt)750,000
Roundabout (La Cima/First Street): (Design)500,000
Roundabout (Richland/Lakewood): (Design)500,000
Subtotal Streets $ 30,347,062
GRAND TOTAL NEW MONEY $31,347,062
New Money: $31,347,062
Series Type Call Date Currently Outstanding
2016 General Obligation 2/15/2025 - Currently Callable 3,060,000
2016 Certificates of Obligation 2/15/2025 - Currently Callable 6,610,000
GRAND TOTAL REFUNDING $9,670,000
Refunding: $9,670,000
Agenda Item 10.
Consider all matters incident and related to the issuance and sale of
"Town of Prosper, Texas, Waterworks and Sewer System Revenue
Bonds, Series 2026", including the adoption of an ordinance
authorizing the issuance of such bonds and establishing procedures
and delegating authority for the sale and delivery of such bonds. (CL)
Parameters for Issuance of $17,311,950 of Waterworks
and Sewer System Revenue Bonds
•Parameters approach allows staff to choose best time to issue which is
currently planned for August 10th or later
•Key parameters include:
•Amount not to exceed $17,775,000;
•True interest cost of 5.00% or less;
•Maximum maturity of 20 years.
Wastewater Wastewater Projects Amount
2322-WW Doe Branch Expansion, Phase 3 WWTP 16,571,950
Subtotal Wastewater $ 16,571,950
Water Water Projects Amount
2520-WA Craig Street 2 MG Elevated Storage Tank Rehabilitation: (Construction)740,000
Subtotal Water $ 740,000
GRAND TOTAL,REVENUE BONDS $17,311,950
Waterworks and Sewer System Revenue Bonds:
$17,311,950
Agenda Item 11.
Consider and act upon authorizing the Town Manager to execute
Change Order #1 to Byrne Construction for the construction of a shop
facility for the Public Works and Parks Service Center, in the amount of
$3,596,690. (CJ)
Mater Plan was completed by Freese
and Nichols. Presented to Town
Council in July 2023.
Public Works/Parks Service
Center Master Plan
The contract for design of the Public
Works/Parks Service Center was
awarded to Quorum Architects in
May 2024 for a total of $1,780,000.
Design Contract Awarded
The CMAR was awarded to Byrne
Construction in December 2024 for a
total service fee of $1,204,968.
CMAR Award
The Guaranteed Maximum Price was
set in December 2025 for
$22,998,613. This was for site
utilities and administration building
only. No GMP alternates were
selected.
GMP Awarded
Staff was directed to value engineer
the shop from a CMU facility to a
Pre-Engineered Metal Building to
help reduce costs in January 2026.
Shop Redesign
The original shop estimate was
$7,850,058. After the re-design and
additional value engineering a
savings of $4,253,368 was identified.
The proposed change order totals
$3,596,690.
Change Order #1
Change Order #1 Options
Shop Building $3,596,690
Alternate #1 – Canopies $137,260
Alternate #2 – Mezzanines $409,670
Alternate #3 – Residential appliances $42,666
Alternate #4 – Shop Equipment $64,382
Alternate #5 – Wash Bay $36,709
Staff recommends approval of the Shop Building only
for a total of $3,596,690.
Total GMP with
Change Order #1
$26,595,303.00
Capital Dedicated
$16,838,802.55
Interest
$5,403,367
Water/WW Fund
$1,094,713.98
Grant Funding
(Savings)
$420,550.42
Revenue Bonds
(Issued prior to
2025 Bond
Election)
$2,646,633.00
Project Savings
$2,611,297.32
Agenda Item 12.
Receive an update on the transition to the Tyler Utility Customer
Service billing system. (MW)
Utility Customer Service – New Billing Platform Launch
Go Live: July 20
Utility Customer Service is excited to launch our new utility billing
platform from Tyler Technologies!
The new system will provide an enhanced customer experience
through:
• Modern utility billing features and improved account management
• Streamlined work order management
• Enhanced online customer tools and self-service options
• Improved efficiency for both customers and staff
We're excited to bring these new tools and services to our
community!
Implementation Schedule
•July 14: The legacy online payment portal will be disabled at 5:00 p.m.
•July 15: Final utility billing will be processed in the legacy software. The Town will
accept and post the final customer payments in the legacy system, and the final data
extracted and required reports will be submitted to Tyler Technologies.
•July 17: The final "go-live" data conversion package will be delivered to the Town.
•July 20: Tyler Technologies Implementation Consultant Becca Benge will conduct the
on-site go-live review. All Tyler ERP users must be logged out of the system by
approximately 5:00 p.m. to allow the final data conversion to be loaded into the
production environment.
•July 21: Utility Customer Service will begin operations in the Tyler system. Resident
Access, including the online payment portal and Interactive Voice Response (IVR)
payment system, will become operational. Public Works will also begin processing work
orders through Tyler Workforce Mobile.
What We Need from Our Customers
•Create a Resident Access account to:
•Make online payments
•Enroll in AutoPay (credit card, debit card, or bank draft)
•Sign up for paperless billing (eBill)
•Monitor water usage through Tyler Smart Meter
•Update your contact information
•Verify your email address and mobile phone number with Utility Customer Service.
•This ensures you receive important account notifications through Tyler Notify.
•Contact us at ucs@prospertx.gov or by phone.
•Current Credit & Debit AutoPay Customers
•If you are currently enrolled in automatic credit or debit card payments, you must re-
enter your payment information in Resident Access by August 7.
•This will ensure your August 10 utility payment is processed automatically.
Customer Experience Features
The new utility system provides modern, convenient self-service tools,
including:
•Online Customer Portal – View and print utility bills, make payments, manage
accounts, and enroll in paperless billing. Offering multiple convenient payment
options.
•Tyler Smart Meter – Track water usage, receive leak notifications, and gain
greater visibility into consumption through the online portal.
•Interactive Voice Response (IVR) – Secure 24/7 payments by credit card, debit
card, or e-check by calling 972-798-8280.
•Tyler Notify – Email and text notifications for billing, service updates, and
customer communications, improving customer awareness and engagement.
Employee Experience & Operational Efficiency
Key Feature Enhancements
•Impersonation Management – Securely view and guide customers
through Resident Access to quickly resolve questions and
troubleshoot issues.
•Enhanced Billing – Improved billing workflows with customizable bill
formats and expanded reporting capabilities.
•Cash Management – Streamlined cash handling and reconciliation
processes for greater accuracy and efficiency.
•Work Order Management – Enhanced work order tracking and
management to improve operational workflows.
New Utility Bill Look & Feel
•Customized bill format with a modern,
easy-to-read layout.
•Visual usage graph to help residents
quickly understand consumption trends.
•Detailed line-item charges showing
base rate, consumption charges, and
usage by rate tier.
•Tiered usage display provides greater
transparency and encourages water
conservation by illustrating consumption
throughout the rate structure.
Enhanced Cashiering &
Payment Processing
•Improved cashiering protocols to strengthen
cash management accuracy and accountability
•Expanded payment options with support for
Visa, Mastercard, Discover, and American
Express
•Enhanced customer receipts displaying check
images for improved transaction verification
•Accurate reporting for both customers and
staff through detailed payment records
Mobile Work Order Management
•Tyler Workforce Mobile will become the primary work order management application for
Public Works Meter Services. Paperless workflow streamlines work order processing
and improves operational efficiency.
•Real-time work order notifications for leaks, service connections, disconnections, and
meter installations.
•Integrated mapping enables field personnel to quickly identify service locations and
routes.
•Automated payment integration cancels pending disconnect work orders when
payment is received.
•Automatic reconnection work orders are generated when customers pay in person,
online, or through the IVR system.
•Faster service restoration reduces manual effort, eliminates missed reconnections, and
improves customer service.
In Closing
•Thank you for the opportunity to share this exciting software update with you.
•Our team is enthusiastic about the new features and improved processes this
system will bring. As we transition to the new platform, we appreciate your patience
and understanding.
•First billing cycle in the new system: Mid-August, there may be a slight delay in the
mailing of billing statements during the initial transition. Our team is working
diligently to minimize any impact on our customers and ensure a smooth transition.
•Thank you for your patience and support as we implement these improvements. If
you would like a more in-depth demonstration of the new software, please stop by
my office. I would be happy to show you the system in action and answer any
questions you may have.
Agenda Item 13.
Discuss and consider Town Council Subcommittee reports. (DFB)
Possibly direct Town Staff to schedule topic(s) for
discussion at a future meeting.
Executive Session
•Section 551.087 – To discuss and consider economic development incentives and all
matters incident and related thereto.
•Section 551.072 – To discuss and consider the purchase, exchange, lease, or value of
real property for municipal purposes and all matters incident and related thereto.
•Section 551.074 – To discuss and consider personnel matters and all matters incident
and related thereto.
•Section 551.071 - Consultation with the Town Attorney regarding pending or anticipated
litigation.
•Section 551.071 – Consultation with the Town Attorney to discuss legal issues
associated with any Work Session or Council Meeting agenda item.
The Town Council will reconvene after Executive
Session.
Reconvene into Regular Session and take any
action necessary as a result of the Closed Session.
Adjourn.