08.26.25 Town Council Meeting Presentation Work SessionWelcome to the August 26, 2025,
Prosper Town Council
Work Session
Call to Order/Roll Call
Agenda Item 1.
Receive an overview of the Fire Department’s Calls for Service. (SB)
Fire
Department
Monthly
Reports
Monthly Calls for Service
Monthly Calls for Service Breakdown
Total Calls for Month
Fiscal Year Calls for Service
Calls for Service Calendar Year
2018-2024
First Arriving Travel Time Average
Response times are calculated using emergent calls inside Town Limits.
FD Response Time - Response time that is Dispatch to Arrival. This includes FD
turnout time and travel time to the scene.
Total Response Time Average
Total Response Time - Response time that is Alarm to Arrival. This
included when the call was answered by dispatch to arrival on scene.
National Standard: What ISO and NFPA Measure
NFPA (National Fire Protection Association) standards and ISO (Insurance Services
Office) evaluations both emphasize the 90th percentile response time as the
national standard.
This means: “For 90% of calls, the fire department must respond within the target
time window.”
It’s not about the average (which can hide outliers) but about ensuring that nearly
all residents receive timely emergency service.
Why the 90th Percentile Matters
1.Public Safety & Risk Reduction
•Seconds matter in fires, cardiac arrests, and serious accidents.
•Averages can be misleading — if half the calls are very fast but a few are
extremely slow, the average looks good, but the people waiting those extra
minutes are at greatest risk.
•The 90th percentile ensures that almost everyone gets a timely response, not
just most people.
2.Fairness Across the Community
•Prosper is growing, and not every neighborhood is right next to a fire station.
•The 90th percentile approach holds the department accountable for serving
all areas equitably, not just those near existing stations.
Why the 90th Percentile Matters Cont.
3. Insurance & Financial Impact
•ISO ratings are used by insurance companies to set premiums for homeowners and
businesses.
•Faster, more reliable response times = better ISO rating = lower insurance costs for
the community.
•Poor percentile performance can cost residents and businesses money every year
in higher premiums.
4. Operational Accountability
•The 90th percentile metric forces continuous improvement.
•It highlights “worst-case” delays and helps identify where to place new stations,
staffing, or equipment as Prosper grows.
•It provides a clear, defensible standard to evaluate fire department response time.
Total Response Time 90th Percentile
Current Month Aid Responses By Department
Monthly Training Hours / Monthly Property Loss
Community Outreach
Mutual Aid
Statewide Mutual Aid System (Government Code Section 418.111)
•Under Texas Government Code §418.111, the state has established a Statewide
Mutual Aid System that applies to local government entities (including fire
departments) even in the absence of a formal written agreement
•This means that if a fire department needs assistance and does not already have a
local agreement in place, the request is automatically considered under this
statewide system
Mutual Aid
Texas Intrastate Fire Mutual Aid System (TIFMAS)
•TIFMAS is specifically designed to support fire departments by enabling
statewide mutual aid when local or regional resources are overwhelmed
•Managed by the Texas A&M Forest Service (in coordination with the Texas
Division of Emergency Management), TIFMAS provides mechanisms for
training, qualification, mobilization, and reimbursement for deployments
•It functions as a backstop for local mutual aid — used when local/regional
resources have been exhausted or in large-scale incidents
•Created by state law in 2007, first deployed in 2008, and has been activated
dozens of times for events like hurricanes, floods, and wildfires
Mutual Aid
•The goal of mutual aid is always the same: to provide the best possible outcome
for our residents.
•This system of cooperation is standard practice for our surrounding agencies
and has proven essential in ensuring effective and timely emergency response
•Mutual Aid for Structure Fires (sent and received)
•Mutual Aid Fill-In’s (prolonged incidents)
•Con: Not always available (inclement weather, call volume, etc.) and response
times
Questions
Agenda Item 2.
Receive an overview of the Police Department’s Calls for Service.
(DK)
Proposed New PD Monthly Report
Summary Report
New Graphs
52
84
498
560
499
0
100
200
300
400
500
600
JUNE 2025 JULY 2025 YTD 2023 YTD 2024 YTD 2025Total Part 1 CrimesMonth/ Year
TOTAL PART 1 CRIMES
9 13
66
82
72
3 5
38
23
31
24 21
132
156
123
3 7
47 43
30
0 2
13
24
10
17
26
145
152
144
0
20
40
60
80
100
120
140
160
180
JUNE 2025 JULY 2025 YTD 2023 YTD 2024 YTD 2025Total Number Part 2 CrimesMonth/ Year
Part 2 Crimes
FRAUD CRIMINAL MISCHIEF/VANDALISM DRUG VIOLATIONS
DRIVING UNDER THE INFLUENCE WEAPONS LAW VIOLATIONS ALL OTHER CRIMES
8
19
75 80 88
4
15
59
61
57
0
20
40
60
80
100
120
140
160
JUNE 2025 JULY 2025 YTD 2023 YTD 2024 YTD 2025Total Number Assault/Family ViolenceMonth/Year
Assault and Family Violence
ASSAULT FAMILY VIOLENCE
141
1 1 1
10
13
0 0 0 0
1
0 0
1
0
1
0
2
4
6
8
10
12
14
JUNE 2025 JULY 2025 YTD 2023 YTD 2024 YTD 2025Total Number Part 1 Violent Crimes Month/ Year
Part 1 Violent Crimes
SEXUAL ASSAULT MURDER/MANSLAUGHTER ROBBERY
17
30
199
230
172
14 10
82
120 113
5 5
24
12
28
1 2
22
11 11
2 1 2 5 401
33 31
11
0
50
100
150
200
250
JUNE 2025 JULY 2025 YTD 2023 YTD 2024 YTD 2025Total Number Part 1 CrimesMonth/ Year
Part 1 Property Crimes
THEFT SHOPLIFTING *INCLUDED IN THEFT TOTAL*
THEFT FROM VEHICLE (BMV)THEFT OF VEHICLE
BURGLARY - RESIDENTIAL BURGLARY - BUILDING
407 383 187
1,998
2,574
373 562 355
2,644 2,706
1,083 1,124
4,640 4,695
6,951
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
JUNE 2025 JULY 2025 YTD 2023 YTD 2024 YTD 2025Total Number of Patrol Traffic ActivityMonth/ Year
Traffic Stops
CITATIONS WRITTEN WARNINGS TOTAL TRAFFIC STOPS
0 0
106
79
311321
111 88 857974
527
601
530
1 0 0 0 2
93 95
638
689
617
0
100
200
300
400
500
600
700
800
JUNE 2025 JULY 2025 YTD 2023 YTD 2024 YTD 2025Total Number of Traffic Activity Month/ Year
Traffic Collisions
DOT INSPECTIONS HIT & RUNS MAJOR/MINOR COLLISIONS FATAL COLLISIONS TOTAL COLLISIONS
1,543 1,408
5,954
10,702
9,944
1,463 1,395
6,369
10,724
10,349
0
2,000
4,000
6,000
8,000
10,000
12,000
JUNE 2025 JULY 2025 YTD 2023 YTD 2024 YTD 2025Total Number of Calls For ServiceMonth/ Year
Calls For Service
Citizen-Initiated CFS Officer-Initiated CFS
159 145
1,019 1,050 1,028
0
200
400
600
800
1,000
1,200
JUNE 2025 JULY 2025 YTD 2023 YTD 2024 YTD 2025Total Number of AlarmsMonth / Year
Alarms
Alarms
32
47
184
269
261
0
2
0
1
12
0 50 100 150 200 250 300
JUNE 2025
JULY 2025
YTD 2023
YTD 2024
YTD 2025
Other Agency Assists w/ Drone Request Cutout
Assist Other Agency CFS Drone Request
Executive Session
•Section 551.087 – To discuss and consider economic development incentives, and all matters
incident and related thereto.
•Section 551.072 – To discuss and consider the purchase, exchange, lease, or value of real
property for municipal purposes, and all matters incident and related thereto.
•Section 551.074 – To discuss and consider personnel matters, and all matters incident and
related thereto.
•Section 551.071 – Consultation with the Town Attorney to discuss legal issues associated with
any agenda item.
•Section 551.089 - To deliberate security information collected, assembled, or maintained by or
for a governmental entity to prevent, detect, or investigate criminal activity, pursuant to Section
2059.055 of the Texas Government Code, and all matters incident and related thereto.
•Section 551.074 - To discuss appointments to the Board of Adjustment/Construction Board of
Appeals, Parks & Recreation Board, Library Board, Prosper Economic Development
Corporation Board, Planning & Zoning Commission, Community Engagement Committee, and
the Downtown Advisory Committee, and all matters incident and related thereto.
The Town Council will reconvene after Executive
Session.
Reconvene into Work Session
Adjourn