12.04.24 CEC Agenda Packet
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Welcome to the Prosper Community Engagement Committee (CEC) meeting.
Addressing the Community Engagement Committee (CEC):
Those wishing to address the Community Engagement Committee must complete the Public
Comment Form located on the Town website or in the meeting room.
Please submit this form to the Board Chair or a staff person recording the minutes for the
Board/Commission prior to the meeting. When called upon, please state your name and address
for the record.
In compliance with the Texas Open Meetings Act, the Town Council/Board/ Commission may not
deliberate or vote on any matter that does not appear on the agenda. The
Council/Board/Commission, however, may provide statements of fact regarding the topic, reque st
the topic be included as part of a future meeting, and/or refer the topic to Town staff for further
assistance.
Citizens and other visitors attending Community Engagement Committee (CEC) meetings shall
observe the same rules of propriety, decorum, and good conduct applicable to members of the
Committee. Any person making personal, impertinent, profane or slanderous remarks or who
becomes boisterous while addressing the Committee or while attending the meeting shall be
removed from the room, if so directed by the Mayor or presiding officer, and the person shall be
barred from further audience before the Committee during that session of the meeting. Disruption
of a public meeting could constitute a violation of Section 42.05 of the Texas Penal Code.
1. Call to Order / Roll Call.
2. Consider and act upon the minutes of the November 6, 2024, Community
Engagement Committee (CEC) meeting.
3. Comments from the Public.
4. Election for CEC Chair and Vice Chair
5. Brainstorming Ideas for Life in Prosper:
a. New Resident Passport & Website Revitalization
6. Discussion on Town Events (BK)
a. Recent Events
• Veterans Day Honor Run
b. Upcoming Events
• Christmas Festival
c. 2025 Event Calendar Discussion Update (KM)
7. Discuss and receive updates regarding:
AGENDA
Community Engagement Committee (CEC)
Prosper Town Hall, Executive Conference Room
250 W. First Street, Prosper, Texas
Wednesday, December 4, 2024
6:00 PM
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a. Community Engagement Activities (MP)
b. MYAC Class of 2025 Updates (MP)
8. Discuss and consider “Now You Know Prosper” Top 3. (BK)
9. Discuss and consider “CEC Top 3” & Save the Date items. (BK)
10. Requests for future agenda items.
11. Adjourn.
CERTIFICATION
I, the undersigned authority, do hereby certify that this Notice of Meeting was posted at Prosper
Town Hall, located at 250 W. First Street, Prosper, Texas 75078, a place convenient and readily
accessible to the general public at all times, and said Notice was posted by 5:00 p.m., on
Wednesday, November 27, 2024 and remained so posted at least 72 hours before said meeting
was convened.
_______________________________ _________________________
Michelle Lewis Sirianni, Town Secretary Date Notice Removed
Pursuant to Section 551.071 of the Texas Government Code, the Town Council reserves the right to consult
in closed session with its attorney and to receive legal advice regarding any item listed on this agenda.
NOTICE
Pursuant to Town of Prosper Ordinance No. 13-63, all speakers other than Town of Prosper staff are limited
to three (3) minutes per person, per item, which may be extended for an additional two (2) minutes with
approval of a majority vote of the Town Council.
NOTICE OF ASSISTANCE AT PUBLIC MEETINGS: The Prosper Town Council meetings are wheelchair
accessible. For special services or assistance, please contact the Town Secretary’s Office at (972) 569 -
1011 at least 48 hours prior to the meeting time.
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1. Call to Order / Roll Call.
The meeting was called to order at 6:07 p.m.
Committee Members Present:
Brent Kirby, Chair
Andy Franco
Darlene Morton
Soprina Reeves
Annie Bunger
Gretchen Darby
Kimberly Smith
Committee Members Absent:
Kristin Meier
Jai Muthu
Stacy Cate
Kari Willis
Councilmembers Present:
Jeff Hodges
Amy Bartley
Staff Members Present:
Todd Rice, Communications Director
Myrisa Petty, Community Engagement Coordinator
2. Consider and act upon the minutes of the October 2, 2024, Community Engagement
Committee (CEC) meeting.
Andy Franco made a motion and Gretchen Darby seconded the motion to approve the
October 2, 2024 CEC minutes. The motion was approved unanimously.
3. Comments from the Public.
There were no comments from the public.
4. Brainstorming Ideas for Life in Prosper. (BK)
a) CEC Hand Off Discussion
Mr. Kirby discussed how ideas and recommendations can be handed off. It is suggested to
have a coworking meeting with the CEC to give their recommendations directly to the boards
and voting whether to adopt or not. Mr. Kirby said it would depend on the recommendation
itself for what the hand off would be. If the item is still somewhat live then Mr. Kirby suggests
keeping it on the CEC agenda such as the 2025 Calendar and passport revitalization.
b) Historical Downtown Prosper Event Brainstorm
This item was not discussed.
MINUTES
Community Engagement Committee
Prosper Town Hall, Executive Conference Room
250 W. First Street, Prosper, Texas
Wednesday, November 6, 2024
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5. Discussion on Town Events
a. Recent Events
• Celebrate Prosper
The event had great feedback from the committee with mentions of lots of people in
attendance and Ms. Reeves mentioning it having a hometown feel and feeling
connected to the town. Mr. Franco did note that while there were many people in
attendance that a lot of them were from Light Farms. Council Member Hodges
suggests no longer having the event at Frontier since there is an influx from the
north. When it came to the addition of the New Resident Mixer into Celebrate
Prosper, Ms. Petty mentions some of the department employees commenting that
they had very few people visit their tables. Ms. Petty, Mr. Franco, and Ms. Bunger
who handled the CEC table all noted an awkwardness in asking people if they were
new residents and having to decline the giveaway if they weren’t. Ms. Bunger
mentions a need for a flyer with a QR code to the MyProsper app to be included in
future giveaways. Council Member Bartley suggests forgoing departments being
present at all for new resident events and potentially bringing in a VIP tent to invite
new residents to. Mr. Kirby suggested a new resident box being mailed to the new
residents instead of cards or in person events. Council Member Bartley did mention
cost of mailing but also suggested working with EDC and the Prosper Chamber of
Commerce for items or offerings. The previous new resident passport was brought
up and it was suggested to rework the passport into more of a coupon book. Mr. Rice
suggested making the existing New Resident Website more robust and utilizing the
committee for a video welcoming residents. Mr. Kirby suggested going away from
events all together, focusing on the website and revitalizing the passport with an
incentive. Mr. Rice also mentions that utility billing inserts can be an option for those
who still open their paper bills.
b. Upcoming Events
• Veterans Day Honor Run
The event will be held on November 9 at Frontier Park. The run has been expanded
to include three distances. Ms. Petty notes that this years registration has exceeded
previous years and special offers were made for town staff and PISD staff.
• Lakewood Park Ribbon Cutting
This event will be held on November 19 at the new Lakewood Park to celebrate the
opening. The new park features hike and bike trail, a playground for all ages, natural
areas, basketball and pickleball courts and a cricket pitch.
• Prosper Christmas Festival
The event will be held December 7 at Prosper Town Hall. Festivities include Santa’s
Workshop, Kids Christmas Shoppe, Horse-drawn Carriage Rides, Kid Zone, Santa's
Selfie Station, Community Stage performances, cookie decorating and twinkling
exhibits packed with gifts and goodies for sale.
c. Logistics for a Serve Prosper Event
Mr. Rice let the committee know that he is working on a proposal for a volunteer program.
Town of Prosper staff is meeting with other municipalities this month to gather the resources
and advice to set up the program. Council Member Bartley mentions creating a hub for
volunteer opportunities for the town.
d. 2025 Event Calendar Discussion Update
Ms. Petty let the committee know that their feedback has been submitted to the Parks
department who will take the feedback to the Parks Board. Council Member Bartley
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suggested a coworking session for both the Community Engagement Committee and the
Parks Board to discuss a hand off. Council Member Bartley also suggested some additional
adjustments to the 2025 Event Calendar including changing Freedom Fest to Celebrate
Prosper and holding it downtown or potentially a rebrand of Freedom Fest all together
without Coffey Anderson. It was proposed to still have a community picnic with a new name
and moving it to Raymond Park when it is opened. Ms. Smith mentions wanting to open the
entertainment to the community and have different acts throughout the event with a posted
schedule. Ms. Bunger also pointed out wanting to see more cultures showcased at these
events.
6. Discuss receive updates regarding:
a. Community Engagement Activities
Ms. Petty gave the committee an update on upcoming meetings for the HOA Presidents and
the Partners in Faith. A brief overview of the goals for the meetings and the attendees invited
was also given. Ms. Petty summarized the balcony receptions held during the month of
October and noted dwindling attendance and the intention of spreading the receptions out to
help boost attendance. The catering for the receptions this year was done by the Prosper
High School and Walnut Grove High School culinary departments where those who were
able to attend a reception noted how impressed they were with the student’s efforts. The
committee liked the idea of having the schools involved in town events.
b. MYAC Class of 2025 Updates
Ms. Petty gave an update about the 2025 MYAC class including a synopsis of their most
recent class day where MYAC elected their officers and upcoming agenda items including a
goals and objectives exercise, discussion of a “MYAC Minute” and social media. Ms. Petty
also notes that MYAC has been invited to a youth focus group for the Prosper Library Master
Plan this month.
7. Discuss and consider “Now You Know Prosper” Top 3. (BK)
Mr. Rice gave an update on the upcoming “Now You Know Prosper” project s.
8. Discuss and consider “CEC Top 3” & Save the Date Items (BK).
The Committee recommended the following for the CEC Top 3 this month:
• Veterans Day Honor Run
• Lakewood Park Ribbon Cutting
• Prosper Christmas Festival
9. Requests for future agenda items.
• Setting up a coworking session for CEC and Parks Board
• New Resident Website Revitalization
• Update on Volunteer Hub efforts for Serve Prosper
• The committee agreed to move the January 2025 meeting date to the 8th of January
in observance of New Years Day.
10. Adjourn.
The meeting was adjourned at 7:20 p.m. on November 6, 2024.
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These minutes were approved on December 4, 2024.
APPROVED
________________________
Brent Kirby, Chair
ATTESTED
________________________
Todd Rice, Communications Director
TOWN OF PROSPER
SNAPSHOT 412
52 56
467,914 361,416
28,407 18,322
777 52,262 870,155
1,084,430114,3821,318428
Communications Report
October 2024
TOWN OF PROSPER FACEBOOK
Impressions: The number of times content was displayed to someone's feed.
Reach: The number of people who see the content.
VIEW TOP POST
Engagements: The number of times someone interacted with the content (likes, shares, comments, link clicks, etc.)
POSTS
POSTS
ENGAGEMENTS
IMPRESSIONS
COMBINED ACCOUNTS
VIEW OCTOBER 2024 COMBINED SOCIAL ACCOUNTS REPORT
NEW FOLLOWERS
FOLLOWERS
ENGAGEMENTS IMPRESSIONS
21,615
GAINED 102 NEW
FACEBOOK FOLLOWERS
PREVIOUS COMPARISON PERIODPREVIOUS COMPARISON PERIODPREVIOUS COMPARISON PERIODPREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
32 46
13,849 81,442
176,542 463,148
PROSPER POLICE FACEBOOK
PROSPER FIRE RESCUE FACEBOOK
POSTS
ENGAGEMENTS
IMPRESSIONS
FOLLOWERS
FOLLOWERS
21,475
11,402
GAINED 99 NEW
FACEBOOK FOLLOWERS
GAINED 27 NEW
FACEBOOK FOLLOWERS
VIEW TOP POST
19 19
3,007 5,247
39,844 39,830
POSTS
ENGAGEMENTS
IMPRESSIONS
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
VIEW TOP POST
PROSPER PARKS & RECREATION FACEBOOK
PROSPER COMMUNITY LIBRARY FACEBOOK
FOLLOWERS
FOLLOWERS
8,323
5,275
GAINED 11 NEW
FACEBOOK FOLLOWERS
GAINED 30 NEW
FACEBOOK FOLLOWERS
VIEW TOP POST
VIEW TOP POST
1,160 1,199
28,597 35,565
47 49
POSTS
ENGAGEMENTS
IMPRESSIONS
35 34
621 548
21,629 19,127
POSTS
ENGAGEMENTS
IMPRESSIONS
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
23 61 1,861
X
TOWN OF PROSPER
PROSPER POLICE
PROSPER FIRE RESCUE
TWEETS
TWEETS
TWEETS
ENGAGEMENTS
ENGAGEMENTS
ENGAGEMENTS
IMPRESSIONS
IMPRESSIONS
IMPRESSIONS
19
3
206
9
5,249
427
INSTAGRAM
5,136
7,142
2,424
FOLLOWERS
VIEW TOP POST
VIEW TOP POST
VIEW TOP POST
5,128 Comparison Period
7,121 Comparison Period
2,418 Comparison Period
FOLLOWERS
FOLLOWERS
8,681
2,021
95 100,506
35
2,070
11,769 173
FOLLOWERS
FOLLOWERS
IMPRESSIONS
IMPRESSIONS
POSTS
POSTS
ENGAGEMENTS
ENGAGEMENTS
LOCK TAKE HIDE HALLOWEEN PUPPET BOOKMARKS!
17.9 PEOPLE REACHED 26 PEOPLE REACHED
311 LIKES
65 SHARES
25LIKES
13 COMMENTS
1 COMMENTS
TOWN OF PROSPER COMMUNITY LIBRARY
NEXTDOOR
LINKEDIN
16,715 9,358 3559 9
2,1302,710 15 15,808 2,591
MEMBERS
FOLLOWERS
CLAIMED HOUSEHOLDS
POSTS
IMPRESSIONS
IMPRESSIONS
POSTS
ENGAGEMENTS POST CLICKS
TOWN OF PROSPER VIDEOS MAYOR'S MINUTE
E-NEWS
7 2
Now You Know Prosper: CPR Class
Celebrate Prosper 2024
Join us at Celebrate Prosper!
Closures at the intersections of Gee Road and Legacy Drive near US 380
Teel Parkway from US 380 to First Street is now Complete!
Join Mayor Bristol at the Prosper Veterans Day Honor Run!
LOCK, TAKE, HIDE
NEW VIDEOS
RESIDENT UPDATE
EMPLOYEE EDITION
PRINT AND DIGITAL PUBLICATIONS 2 PARKS ACTIVITY CALENDAR LIBRARY CALENDAR|
HOA MONTHLY NEWSLETTER
THE LANDSCAPE
AVERAGE
OPEN RATE
AVERAGE
OPEN RATE
AVERAGE
OPEN RATE
AVERAGE
OPEN RATE
AVERAGE
CLICK RATE
AVERAGE
CLICK RATE
AVERAGE
CLICK RATE
AVERAGE
CLICK RATE
NEWSLETTERS
SENT
NEWSLETTERS
SENT
NEWSLETTERS
SENT
NEWSLETTERS
SENT
67%
57%
59%
74%
6%
2%
3%
5%
4
1
1
1
4,660
424
175
1,755
CONTACTS
CONTACTS
CONTACTS
CONTACTS
ENGAGEMENTS 33
IMPRESSIONS 1,728
VIEWS
MAYOR'S MINUTE - 10/8/2024
MAYOR'S MINUTE - 10/22/2024
1,763
The "Prosper Mayor's Minute" is a concise
update provided by the mayor of Prosper,
offering important information and
updates about the Town's affairs.
4,605 Comparison Period
GRAPHIC DESIGN
47.8%
WEBSITE UPDATES
28.3%
SOCIAL MEDIA
17.4%
OTHER
4.3%
FORMS
2.2%
ROADS & SIDEWALKS
40%
PROPERTY MAINTENANCE
21.3%
SPRINKLER EVALUATION
21.3%
POLICE DEPARTMENT
11.3%
PARKS
6.2%
COMMUNICATION HELP TICKETS
CHATBOT TOP TOPICS
MYPROSPER MOBILE APP
47 COMMUNICATION HELP TICKETS WERE SUBMITTED
TOPIC NUMBER OF MENTIONS
These are the top monthly topics that website
viewers request information on. These questions
are assessed and updated weekly to help viewers
find information with ease.
70% is the standard resolution rate for questions answered correctly.
Trash 42
Voting 29
Bulk Trash 26
Tickets 19
Water 15
SERVICE REQUESTS
SERVICE REQUESTS & APP DOWNLOADS
TOTAL REQUESTS
CLOSED REQUESTS
OPEN REQUESTS
NEW APP DOWNLOADS
TOTAL APP DOWNLOADS
88
4
115
7,537
97
78.6% Resolution Rate
MEDIA COVERAGE
PRESS RELEASES
TOP COVERAGE
1.56K
2
MEDIA MENTIONS CAMPARISON
1.18K
Prosper Media Coverage for September 28 - October 4, 2024
Celebrate Prosper at Frontier Park October 5 with Live Music, Family Fun and Community Spirit\
Prosper Veterans Day Honor Run to Celebrate Military Service November 9
Prosper Media Coverage for October 5 - October 11, 2024
Prosper Media Coverage for October 12 - 18, 2024
Prosper Media Coverage for October 19 - October 25, 2024
Prosper Media Coverage for October 26 - November 1, 2024
MOST VISITED PAGES USER BREAKDOWN
National Night Out - October 1
CEC Meeting - October 2
Balcony Reception PISD & Elected Officials - October 3
Celebrate Prosper - October 5
DTAC Meeting - October 7
Rockhill Homecoming Parade - October 9
Balcony Reception HOA’s - October 17
MYAC Meeting - October 23
Board & Commission Orientation - October 29
Balcony Reception Chamber & Non-Profits - October 30
Town of Prosper – A Place Where Everyone Matters
Folsom Elementary PTO
Rock Creek Women's Bible Study
Prosper Historical Society
Preston Lakes HOA
Gifted Minds Prosper
North Dallas RC Club
Blocked for Election - Oct. 17 - Oct. 31
101,485
COMMUNITY ENGAGEMENT
COMMUNITY ENGAGEMENT 610
COMMUNITY ROOM MEETINGS
Library
Trash & Recycling – Town of Prosper
Celebrate Prosper
November 2024 General Election
Employment
Pay My Utility Bill
Live Railroad Camera Feeds
Building Inspections40.0%
60.0%
PAGE VIEWS
OF USERS ACCESS OUR WEBSITE
USING A DESKTOP
OF USERS ACCESS OUR WEBSITE
USING A MOBILE DEVICE
COMPARISON PERIOD 108,570
COMPARISON PERIOD 37.19%
COMPARISON PERIOD 62.38%