10.02.24 CEC Agenda Packet
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Welcome to the Prosper Community Engagement Committee (CEC) meeting.
Addressing the Community Engagement Committee (CEC):
Those wishing to address the Community Engagement Committee must complete the Public
Comment Form located on the Town website or in the meeting room.
Please submit this form to the Board Chair or a staff person recording the minutes for the
Board/Commission prior to the meeting. When called upon, please state your name and address
for the record.
In compliance with the Texas Open Meetings Act, the Town Council/Board/ Commission may not
deliberate or vote on any matter that does not appear on the agenda. The
Council/Board/Commission, however, may provide statements of fact regarding the topic, reque st
the topic be included as part of a future meeting, and/or refer the topic to Town staff for further
assistance.
Citizens and other visitors attending Community Engagement Committee (CEC) meetings shall
observe the same rules of propriety, decorum, and good conduct applicable to members of the
Committee. Any person making personal, impertinent, profane or slanderous remarks or who
becomes boisterous while addressing the Committee or while attending the meeting shall be
removed from the room, if so directed by the Mayor or presiding officer, and the person shall be
barred from further audience before the Committee during that session of the meeting. Disruption
of a public meeting could constitute a violation of Section 42.05 of the Texas Penal Code.
1. Call to Order / Roll Call.
2. Consider and act upon the minutes of the September 4, 2024, Community
Engagement Committee (CEC) meeting.
3. Comments from the Public.
4. Brainstorming Ideas for Life in Prosper:
a. Class of 2025 MYAC Class Update (MP)
b. MyProsper App Messaging System Content Calendar (MP)
c. CEC Hand Off Discussion
5. Update on the Downtown Historical Marker Project (TR)
6. Discussion on Town Events (BK)
a. Upcoming Events
• Celebrate Prosper
• Veterans Day Honor Run
AGENDA
Community Engagement Committee (CEC)
Prosper Town Hall, Executive Conference Room
250 W. First Street, Prosper, Texas
Wednesday, October 2, 2024
6:00 PM
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• Christmas Festival
b. Discussion on a Serve Prosper event. (AB)
c. 2025 Event Calendar Discussion
7. Discuss and receive updates regarding:
a. Community Engagement Activities (TR)
8. Discuss and consider “Now You Know Prosper” Top 3. (BK)
9. Discuss and consider “CEC Top 3” & Save the Date items. (BK)
10. Requests for future agenda items.
11. Adjourn.
CERTIFICATION
I, the undersigned authority, do hereby certify that this Notice of Meeting was posted at Prosper
Town Hall, located at 250 W. First Street, Prosper, Texas 75078, a place convenient and readily
accessible to the general public at all times, and said Notice was posted by 5:00 p.m., on
Friday, September 27, 2024 and remained so posted at least 72 hours before said meeting was
convened.
_______________________________ _________________________
Michelle Lewis Sirianni, Town Secretary Date Notice Removed
Pursuant to Section 551.071 of the Texas Government Code, the Town Council reserves the right to consult
in closed session with its attorney and to receive legal advice regarding any item listed on this agenda.
NOTICE
Pursuant to Town of Prosper Ordinance No. 13-63, all speakers other than Town of Prosper staff are limited
to three (3) minutes per person, per item, which may be extended for an additional two (2) minutes with
approval of a majority vote of the Town Council.
NOTICE OF ASSISTANCE AT PUBLIC MEETINGS: The Prosper Town Council meetings are wheelchair
accessible. For special services or assistance, please contact the Town Secretary’s Office at (972) 569 -
1011 at least 48 hours prior to the meeting time.
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1. Call to Order / Roll Call.
The meeting was called to order at 6:02 p.m.
Committee Members Present:
Brent Kirby, Chair
Kristin Meier, Vice-Chair
Kimberly Smith
Andy Franco
Jai Muthu
Stacy Cate
Gretchen Darby
Chris Wardlaw
Committee Members Absent:
Kari Willis
Councilmembers Present:
Jeff Hodges
Marcus Ray
Amy Bartley
Staff Members Present:
Todd Rice, Director of Communications
Myrisa Petty, Community Engagement Coordinator
2. Consider and act upon the minutes of the July 10, 2024, Community Engagement
Committee (CEC) meeting.
Kristin Meier made a motion and Andy Franco seconded the motion to approve the July
10, 2024 and August 7, 2024 CEC minutes. The motion was approved unanimously.
3. Comments from the Public.
There were no comments from the public.
4. Brainstorming Ideas for Life in Prosper. (BK)
a) Update 2024 – 2025 MYAC Application Status
Mrs. Petty updated on the number of applicants with just two more days for submission.
Ms. Smith, Ms. Meier and Ms. Cate all volunteered to be the selecting committee for the
upcoming MYAC class. Mr. Rice informed the committee of the upcoming partnership
with the City of Little Elm for a potential meet and greet event for both of the youth
council programs. The event is planned to be in the Spring. Ms. Cate mentions that
MYAC bylaws as a concern for attendance for the program. The committee discussed
their involvement in this year’s class to see what part they would play. Ms. Darby
suggested letting the youth council own it and the committee just be available for
MINUTES
Community Engagement Committee
Prosper Town Hall, Executive Conference Room
250 W. First Street, Prosper, Texas
Wednesday, September 4, 2024
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questions. Mr. Franco and Ms. Smith both mentioned that the committee took on more of
a mentorship role in the inaugural class.
b) Update on MyProsper App Messaging System
Ms. Petty gave an update on the new messaging system within the MyProsper app
which includes push notification, email and text notification. The committee was part
of a test message to see what the new messaging system looks like. The Town has
already begun promoting the messaging system utilizing social media. Mr. Wardlaw
suggested having a cadence with the system so it is often enough to be useful but
not so often to inconvenience residents. The committee agreed that at least one
notification a month bein g sent around dinner time is the best time. The committee
will help the town in pushing for opt ins for the messaging system.
5. Discussion of Downtown Historical Marker Project. (TR)
Mr. Rice has met with the Prosper Historical Society to collect the correct information for
locations for markers. The committee was shown some examples of potential plaques.
Mr. Ray and Ms. Bartley suggested utilizing the Downtown logo rather than the town’s
logo since it is susceptible to a rebrand in the future. Mr. Rice mentioned the town se al
as a potential option as well. On the plaque, it was suggested to include the point of
interest, established date, and a brief history. The committee leaned more towards the
bronze for the coloring of the plaque to stay traditional. Mr. Wardlaw will take
suggestions and present to the Downtown Committee.
6. Discuss and feedback on Town Events (BK)
a. Upcoming Events
• 9/11 Ceremony & Blood Drive
The event will be held on September 11 th at the Central Fire Station. A
presentation will be held in honor of those fallen , a mobile memorial and blood
drive. Mr. Ray suggests a change in the time for the event to boost attendance.
• Celebrate Prosper
The event will be held on October 5 at Frontier Park. Following the CEC’s
recommendations at the June 2024 meeting, Town staff presented the ideas to
the Town Council, who concurred with the recommendations, including the
addition of a New Resident component to Celebrate Prosper a nd possibly adding
vendors, a “battle-of-the bands,” an art show, and possible barbecue cookoff as
future enhancements to the event. Mr. Ray has suggested a slight change to the
orange used in Celebrate Prosper branding so it isn’t as similar to neighboring
towns. Ms. Smith proposed opening acts from around town and potentially
cultural performances for future music centric events.
• Veterans Day Honor Run
The event will be held on November 9 at Frontier Park. The run has been
expanded to include three distances. Mr. Ray has suggested getting Prosper ISD
JROTC and track teams involved in this years event.
b. Discussion on a Serve Prosper event (TR)
The event would be a collaborative effort to get residents from the town together to do
projects. These projects can range from cleanup efforts to assisting an elderly resident
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with tasks. Ms. Bartley suggests a suitable date for the Serve Prosper Event would be
after Spring Break but before May of 2025. To select projects for the day, it was
suggested to reach out to Town Code Enforcement for handiwork for residents who no
longer have the ability to do it themselves. It was also mentioned to reach out to the local
non profits for tasks. Ms. Bartley asks the committee to help with the organization and
logistics for the day with tangible ideas. Mr. Ray said that meal after the service day
would be good for all the volunteers to come together.
7. Discuss receive updates regarding:
a. Community Engagement Activities
Mr. Rice spoke about North Texas Giving Month and how the Town is pushing to donate
directly to Prosper non-profits. The Town is running the annual Peanut Butter drive for
North Texas Food Bank. Mr. Ray suggests more of a pivot to promoting Prosper
nonprofits over North Texas Food Bank. Mr. Rice also spoke about the plan to have the
students selected for MYAC volunteer for the Kid’s Shop at the Christmas Festival.
b. Viewing Videos Produced by Communications Staff
8. Discuss and consider “Now You Know Prosper” Top 3 . (BK)
This item was not discussed.
9. Discuss and consider “CEC Top 3” & Save the Date Items (BK).
The Committee recommended the following for the CEC Top 3 this month:
• Mayor’s Youth Advisory Council
• National Night Out
• Celebrate Prosper
10. Requests for future agenda items.
• Identifying the hand off process for future CEC Projects
• 2025 Event Discussion
• Mayor’s Fitness Challenge Update
• Logistics for Serve Prosper
11. Adjourn.
The meeting was adjourned at 7:44 p.m. on September 4, 2024.
These minutes were approved on October 2, 2024.
APPROVED
________________________
Brent Kirby, Chair
ATTESTED
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________________________
Todd Rice, Communications Director
TOWN OF PROSPER
SNAPSHOT 380
58 36
409,008 242,843
15,911 11,946
699 46,457 811,110
610,12223,718600345
Communications Report
August 2024
TOWN OF PROSPER FACEBOOK
Impressions: The number of times content was displayed to someone's feed.
Reach: The number of people who see the content.
VIEW TOP POST
Engagements: The number of times someone interacted with the content (likes, shares, comments, link clicks, etc.)
POSTS
POSTS
ENGAGEMENTS
IMPRESSIONS
COMBINED ACCOUNTS
VIEW AUGUST 2024 COMBINED SOCIAL ACCOUNTS REPORT
NEW FOLLOWERS
FOLLOWERS
ENGAGEMENTS IMPRESSIONS
21,225
GAINED 80 NEW
FACEBOOK FOLLOWERS
PREVIOUS COMPARISON PERIODPREVIOUS COMPARISON PERIODPREVIOUS COMPARISON PERIODPREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
24 18
18,729 5,145
191,484 122,066
PROSPER POLICE FACEBOOK
PROSPER FIRE RESCUE FACEBOOK
POSTS
ENGAGEMENTS
IMPRESSIONS
FOLLOWERS
FOLLOWERS
21,010
11,335
GAINED 124 NEW
FACEBOOK FOLLOWERS
GAINED 26 NEW
FACEBOOK FOLLOWERS
VIEW TOP POST
17 20
5,247 3,494
41,402 51,999
POSTS
ENGAGEMENTS
IMPRESSIONS
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
VIEW TOP POST
PROSPER PARKS & RECREATION FACEBOOK
PROSPER COMMUNITY LIBRARY FACEBOOK
FOLLOWERS
FOLLOWERS
8,246
5,251
GAINED 22 NEW
FACEBOOK FOLLOWERS
GAINED 36 NEW
FACEBOOK FOLLOWERS
VIEW TOP POST
VIEW TOP POST
1,454 808
37,822 40,540
53 63
POSTS
ENGAGEMENTS
IMPRESSIONS
26 34
851 1,656
22,090 27,637
POSTS
ENGAGEMENTS
IMPRESSIONS
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
29 371 8,559
X
TOWN OF PROSPER
PROSPER POLICE
PROSPER FIRE RESCUE
TWEETS
TWEETS
TWEETS
ENGAGEMENTS
ENGAGEMENTS
ENGAGEMENTS
IMPRESSIONS
IMPRESSIONS
IMPRESSIONS
27
7
450
27
13,201
1,625
INSTAGRAM
5,094
7,006
2,393
FOLLOWERS
VIEW TOP POST
VIEW TOP POST
VIEW TOP POST
5,060 Comparison Period
6,962 Comparison Period
2,383 Comparison Period
FOLLOWERS
FOLLOWERS
8,416
1,965
87 65,939
35
1,477
7,129 84
FOLLOWERS
FOLLOWERS
IMPRESSIONS
IMPRESSIONS
POSTS
POSTS
ENGAGEMENTS
ENGAGEMENTS
OLYMPIC-THEMED MEMES AUGUST PROGRAMS
7.5k PEOPLE REACHED 12 PEOPLE REACHED
389 LIKES
148 SHARES
8 LIKES
16 COMMENTS
1 COMMENTS
TOWN OF PROSPER COMMUNITY LIBRARY
NEXTDOOR
LINKEDIN
16,439 9,229 2,540 15
1,3872,589 12 13,678 1,795
MEMBERS
FOLLOWERS
CLAIMED HOUSEHOLDS
POSTS
IMPRESSIONS
IMPRESSIONS
POSTS
ENGAGEMENTS POST CLICKS
TOWN OF PROSPER VIDEOS MAYOR'S MINUTE
E-NEWS
6 2
Prosper Back to School Safety Olympics
Downtown Prosper Preserving the Past Through Paint
Freedom Fest Tickets Are Now Available
Town Hall Selfie Day!
Town of Prosper staff want you to stay hydrated this weekend!
Do you know about the Resident Update?
NEW VIDEOS
RESIDENT UPDATE
EMPLOYEE EDITION
PRINT AND DIGITAL PUBLICATIONS 2 PARKS ACTIVITY CALENDAR LIBRARY CALENDAR|
HOA MONTHLY NEWSLETTER
THE LANDSCAPE
AVERAGE
OPEN RATE
AVERAGE
OPEN RATE
AVERAGE
OPEN RATE
AVERAGE
OPEN RATE
AVERAGE
CLICK RATE
AVERAGE
CLICK RATE
AVERAGE
CLICK RATE
AVERAGE
CLICK RATE
NEWSLETTERS
SENT
NEWSLETTERS
SENT
NEWSLETTERS
SENT
NEWSLETTERS
SENT
64%
64%
56%
72%
3%
2%
5%
6%
4
1
1
1
4,571
422
175
1,760
CONTACTS
CONTACTS
CONTACTS
CONTACTS
ENGAGEMENTS 57
IMPRESSIONS 2,338
VIEWS
MAYOR'S MINUTE - 8/13/2024
MAYOR'S MINUTE - 8/27/2024
2,300
The "Prosper Mayor's Minute" is a concise
update provided by the mayor of Prosper,
offering important information and
updates about the Town's affairs.
4,481 Comparison Period
SOCIAL MEDIA
33.3%
GRAPHIC DESIGN
28.6%
WEBSITE UPDATES
23.8%
PHOTO REQUEST
4.8%
FORMS
4.8%
SPRINKLER EVALUATION
37.8%
ROADS & SIDEWALKS
37.8%
PROPERTY MAINTENANCE
13.6%
PARKS
6.8%
POLICE DEPARTMENT
3.9%
COMMUNICATION HELP TICKETS
CHATBOT TOP TOPICS
MYPROSPER MOBILE APP
25 COMMUNICATION HELP TICKETS WERE
SUBMITTED FOR MARCH 2024
TOPIC NUMBER OF MENTIONS
These are the top monthly topics that website
viewers request information on. These questions
are assessed and updated weekly to help viewers
find information with ease.
70% is the standard resolution rate for questions answered correctly.
Trash 36
Pick Up Day 23
Bulk Trash 23
Water 18
Police 13
SERVICE REQUESTS
SERVICE REQUESTS & APP DOWNLOADS
TOTAL REQUESTS
CLOSED REQUESTS
OPEN REQUESTS
NEW APP DOWNLOADS
TOTAL APP DOWNLOADS
108
7
94
7,355
115
73.8% Resolution Rate
MEDIA COVERAGE
PRESS RELEASES
TOP COVERAGE
968
3
MEDIA MENTIONS CAMPARISON1.31K
Prosper media coverage for July 27 - August 2, 2024.
Prosper Community Library Seeks Resident Feedback for 2024 Master Plan
Prosper to Celebrate Five-Year Anniversary of The 407 Rec Center
Prosper Freedom Fest Returns September 7 Featuring Coffey Anderson | Tickets Now Available
Prosper Media Coverage for August 3 - 9, 2024.
Prosper Media Coverage for August 10-16, 2024.
Prosper Media Coverage for August 17-23, 2024.
Prosper Media Coverage for August 24 - August 30, 2024.
MOST VISITED PAGES USER BREAKDOWN
Downtown Advisory Committee Meeting - August 5
CEC Meeting - August 7
HOA Presidents Meeting - August 8
407 Rec Center Anniversary Event - August 8
Board and Commission Meet and Greet - August 13
Downtown Advisory Committee Meeting - August 19
Board and Commission Interviews - August 22
Budget Town Hall - August 29
Town of Prosper – A Place Where Everyone Matters
North Dallas RC Club
Prosper Historical Society
Burn Boot Camp Team Meeting
Lakes of LaCima HOA
Girl Scouts SU187 Leaders Mtg.
Greenspoint HOA
104,301
COMMUNITY ENGAGEMENT
COMMUNITY ENGAGEMENT 68
COMMUNITY ROOM MEETINGS
Library
Trash & Recycling – Town of Prosper
Prosper Freedom Fest
Utility Customer Service
Employment
Prosper Police
Building Inspections
Utility Customer Service - Pay My Bill
MYAC44.0
56.0%
PAGE VIEWS
OF USERS ACCESS OUR WEBSITE
USING A DESKTOP
OF USERS ACCESS OUR WEBSITE
USING A MOBILE DEVICE
COMPARISON PERIOD 101,550
COMPARISON PERIOD 38.1%
COMPARISON PERIOD 61.5%