07.10.24 CEC Agenda PacketPage 1 of 2
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Welcome to the Prosper Community Engagement Committee (CEC) meeting.
Addressing the Community Engagement Committee (CEC):
Those wishing to address the Community Engagement Committee must complete the Public
Comment Form located on the Town website or in the meeting room.
Please submit this form to the Board Chair or a staff person recording the minutes for the
Board/Commission prior to the meeting. When called upon, please state your name and address
for the record.
In compliance with the Texas Open Meetings Act, the Town Council/Board/ Commission may not
deliberate or vote on any matter that does not appear on the agenda. The
Council/Board/Commission, however, may provide statements of fact regarding the topic, request
the topic be included as part of a future meeting, and/or refer the topic to Town staff for further
assistance.
Citizens and other visitors attending Community Engagement Committee (CEC) meetings shall
observe the same rules of propriety, decorum, and good conduct applicable to members of the
Committee. Any person making personal, impertinent, profane or slanderous remarks or who
becomes boisterous while addressing the Committee or while attending the meeting shall be
removed from the room, if so directed by the Mayor or presiding officer, and the person shall be
barred from further audience before the Committee during that session of the meeting. Disruption
of a public meeting could constitute a violation of Section 42.05 of the Texas Penal Code.
1. Call to Order / Roll Call.
2. Consider and act upon the minutes of the June 5, 2024, Community Engagement
Committee (CEC) meeting.
3. Comments from the Public.
4. Brainstorming Ideas for Life in Prosper (BK)
a. Discuss 2024-2025 MYAC Application Process
b. Facilitated brainstorming discussion on:
1. strategies for soliciting involvement and feedback from residents
2. better informing residents about Town services and development projects
5. Discussion on the Downtown Historical Marker Project. (RB)
6. Discussion and Feedback on Town Events (BK)
a. Recent events
AGENDA
Community Engagement Committee (CEC)
Prosper Town Hall, Executive Conference Room
250 W. First Street, Prosper, Texas
Wednesday, July 10, 2024
6:00 PM
Page 2 of 2
• Pride in the Sky
b. Upcoming Events
• Freedom Fest
• Celebrate Prosper
7. Discuss and receive updates regarding:
a. Community Engagement Activities
8. Discuss and consider “Now You Know Prosper” Top 3. (BK)
9. Discuss and consider “CEC Top 3” & Save the Date items. (BK)
10. Requests for future agenda items.
11. Adjourn.
CERTIFICATION
I, the undersigned authority, do hereby certify that this Notice of Meeting was posted at Prosper
Town Hall, located at 250 W. First Street, Prosper, Texas 75078, a place convenient and readily
accessible to the general public at all times, and said Notice was posted by 5:00 p.m., on
Friday, July 5, 2024 and remained so posted at least 72 hours before said meeting was
convened.
_______________________________ _________________________
Michelle Lewis Sirianni, Town Secretary Date Notice Removed
Pursuant to Section 551.071 of the Texas Government Code, the Town Council reserves the right to consult
in closed session with its attorney and to receive legal advice regarding any item listed on this agenda.
NOTICE
Pursuant to Town of Prosper Ordinance No. 13-63, all speakers other than Town of Prosper staff are limited
to three (3) minutes per person, per item, which may be extended for an additional two (2) minutes with
approval of a majority vote of the Town Council.
NOTICE OF ASSISTANCE AT PUBLIC MEETINGS: The Prosper Town Council meetings are wheelchair
accessible. For special services or assistance, please contact the Town Secretary’s Office at (972) 569-
1011 at least 48 hours prior to the meeting time.
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1. Call to Order / Roll Call.
The meeting was called to order at 6:02 p.m.
Committee Members Present:
Brent Kirby, Chair
Stacy Cate
Chris Wardlaw
Kimberly Smith
Andy Franco
Committee Members Absent:
Kristin Meier
Kari Willis
Gretchen Darby
Jai Muthu
Councilmembers Present:
Marcus Ray
Staff Members Present:
Robyn Battle, Executive Director
Dan Baker, Parks & Recreation Director
2. Consider and act upon the minutes of the May 1, 2024, Community Engagement
Committee (CEC) meeting.
Chris Wardlaw made a motion and Andy Franco seconded the motion to approve the
May 1, 2024, CEC meeting minutes. The motion was approved unanimously.
3. Comments from the Public.
There were no comments from the public.
The Committee skipped to Item 5b on the agenda.
5. Discussion and feedback on Town Events. (BK)
b. Upcoming Events
• Celebrate Prosper
• New Resident Mixer
Mr. Baker presented proposed changes to the Celebrate Prosper event. Based on CEC
feedback at a previous meeting, staff is proposing to include a New Resident component
to the Celebrate Prosper event, and eliminate the New Resident Mixer as a stand-alone
event going forward. Combining the events will provide an opportunity to further
enhance the existing Celebrate Prosper event while still providing a special experience
for residents that are new to the community. Enhancements to the Celebrate Prosper
event include booking well-know artists to play live music and opening up the event to
MINUTES
Community Engagement Committee
Prosper Town Hall, Executive Conference Room
250 W. First Street, Prosper, Texas
Wednesday, June 5, 2024
Page 2 of 3
vendors and exhibitors. Non-profit organizations will still be invited to attend. The
upgraded event will a new resident check-in tent where they can meet Town staff and
officials, learn about Town services and programs, meet Town officials, and receive
special promotional items. Due to the size and scale of the event, it may become
necessary to discontinue giving away free food in order to make the event profitable for
food trucks. The Town Council could still give away a free item such as popcorn or ice
cream. Special accommodations will again be made for families of children with special
needs. Future enhancements to the event may include a barbecue cook-off, battle-of-
the-bands and art show.
The Committee concurred with staff’s recommendations to include a New Resident
component to the Celebrate Prosper event which would include informative displays,
banners, and signage throughout the event space. They also were in favor of booking
more well-known bands. They liked the idea of a battle-of-the-bands, art show, and
barbecue competition as future enhancements. The Committee favored opening up the
event to a limited number of curated vendors appropriate for the event. They agreed
with staff’s proposal to discontinue giving away free hot dogs, hamburgers, and
barbecue sandwiches and replace with a smaller item like popcorn or ice cream, so the
food truck vendors would be more profitable. The Committee suggested that staff
consider a drone show at the end of the event.
5. Discussion and feedback on Town Events. (BK)
a. Recent Events
• Moonlight Movie
• National Day of Prayer
• Memorial Day Event
• Chrome & Coffee
The Committee had few comments. A suggestion was made to use a LED screen on
artificial turf for the movie. The Town should also utilize the JROTC for other events, in
addition to the Memorial Day event. Staff may need to curate the types of cars at the
Chrome and Coffee event. Holding the event early in the day is a good idea.
4. Brainstorming Ideas for Life in Prosper. (BK)
a. Discuss MYAC Leadership Council appointment.
The Committee continued the discussion from the previous meeting on carrying forward
a few members from the previous MYAC for 2024-2025 to provide some consistency on
the Council and also to give the students who are interested an opportunity to serve for
another year.
The Committee would like to discuss a process for selecting a few students to return for
the following school year. This item will be discussed further at the July meeting.
6. Discuss and receive any updates regarding:
a. Community Engagement Activities
Ms. Battle provided an overview of the Community Engagement activites that have
occurred in the past month, including the completion of the 2024 Citizens Academy and
the graduation of the 2024 Mayor’s Youth Advisory Council. An HOA Presidents
Meeting was held on May 30. Guest speakers were Police Chief Doug Kowalski who
talked about the use of technology in fighting crime, and Hulon Webb, Director of
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Engineering Services provided a demonstration of the Town’s Capital Improvement
Dashboard on Smartsheet. The Town hosted an art show in partnership with the Visual
Arts of Prosper during the week of May 13-17.
7. Discuss and consider “Now You Know Prosper” Top 3. (BK)
The Committee provided several suggestions last month. They suggested adding a
video about the Mayor’s Youth Advisory Council once the application period begins.
8. Discuss and consider “CEC Top 3” & Save the Date. (BK)
The Committee recommended the following for the CEC Top 3 this month:
• Board and Commission Applications - open on July 1
• Pride in the Sky – July 1
• Parks & Recreation Summer Programs
• Library Summer Programs
9. Requests for future agenda items.
• MYAC application process for 2024-2025
• Facilitated brainstorming discussion on:
1. strategies for soliciting involvement and feedback from residents
2. better informing residents about Town services and development projects
Following the brainstorming session, the CEC will discuss strategies for measuring
success at future meetings.
Ms. Battle shared the following announcements:
CEC members are invited to participate in a photo shoot in July as part of a joint
Town/PEDC marketing campaign to promote Downtown Prosper. The Downtown
Advisory Committee (DTAC) has asked the CEC to help with the Downtown Historical
Markers Project. The members will also be invited to participate in a design charrette to
help design monumentation and signage in Downtown Prosper. The new Community
Engagement Coordinator is scheduled to start work on July 1.
10. Adjourn.
The meeting was adjourned at 8:06 p.m. on June 5, 2024.
These minutes were approved on July 10, 2024.
APPROVED
________________________
Brent Kirby, Chair
ATTESTED
________________________
Todd Rice, Communications Manager
TOWN OF PROSPER
SNAPSHOT 515
76 77
396,135 250,930
19,373 19,373
1,498 65,458 1,237,134
864,45647,8171,240447
Communications Report
May 2024
TOWN OF PROSPER FACEBOOK
Impressions: The number of times content was displayed to someone's feed.
Reach: The number of people who see the content.
VIEW TOP POST
Engagements: The number of times someone interacted with the content (likes, shares, comments, link clicks, etc.)
POSTS
POSTS
ENGAGEMENTS
IMPRESSIONS
COMBINED ACCOUNTS
VIEW MAY 2024 COMBINED SOCIAL ACCOUNTS REPORT
NEW FOLLOWERS
FOLLOWERS
ENGAGEMENTS IMPRESSIONS
20,406
GAINED 236 NEW
FACEBOOK FOLLOWERS
PREVIOUS COMPARISON PERIODPREVIOUS COMPARISON PERIODPREVIOUS COMPARISON PERIODPREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
33 25
30,782 7,685
533,190 168,932
PROSPER POLICE FACEBOOK
PROSPER FIRE RESCUE FACEBOOK
POSTS
ENGAGEMENTS
IMPRESSIONS
FOLLOWERS
FOLLOWERS
20,731
11,252
GAINED 461 NEW
FACEBOOK FOLLOWERS
GAINED 246 NEW
FACEBOOK FOLLOWERS
VIEW TOP POST
33 27
5 4,217
82,787 69,601
POSTS
ENGAGEMENTS
IMPRESSIONS
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
VIEW TOP POST
PROSPER PARKS & RECREATION FACEBOOK
PROSPER COMMUNITY LIBRARY FACEBOOK
FOLLOWERS
FOLLOWERS
8,155
5,154
GAINED 24 NEW
FACEBOOK FOLLOWERS
GAINED 68 NEW
FACEBOOK FOLLOWERS
VIEW TOP POST
VIEW TOP POST
1,360 1,401
69,348 48,663
61 46
POSTS
ENGAGEMENTS
IMPRESSIONS
31 37
788 984
23,138 25,232
POSTS
ENGAGEMENTS
IMPRESSIONS
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
49 551 17,980
X
TOWN OF PROSPER
PROSPER POLICE
PROSPER FIRE RESCUE
TWEETS
TWEETS
TWEETS
ENGAGEMENTS
ENGAGEMENTS
ENGAGEMENTS
IMPRESSIONS
IMPRESSIONS
IMPRESSIONS
26
32
279
825
20,298
12,475
INSTAGRAM
5,008
6,866
2,369
FOLLOWERS
VIEW TOP POST
VIEW TOP POST
VIEW TOP POST
4,992 Comparison Period
6,822 Comparison Period
2,270 Comparison Period
FOLLOWERS
FOLLOWERS
8,174
1,854
111 75,215
33
1,716
7,265 145
FOLLOWERS
FOLLOWERS
IMPRESSIONS
IMPRESSIONS
POSTS
POSTS
ENGAGEMENTS
ENGAGEMENTS
MAY THE 4TH BE WITH YOU PROSPER!CREATIVE MURAL INSTALLATION
7.4k PEOPLE REACHED 31 PEOPLE REACHED
206 LIKES
66 SHARES
26 LIKES
14 COMMENTS
3 COMMENTS
TOWN OF PROSPER COMMUNITY LIBRARY
NEXTDOOR
LINKEDIN
15,945 8,982 12,939 11
2,6932,465 11 19,597 3,168
MEMBERS
FOLLOWERS
CLAIMED HOUSEHOLDS
POSTS
IMPRESSIONS
IMPRESSIONS
POSTS
ENGAGEMENTS POST CLICKS
TOWN OF PROSPER VIDEOS MAYOR'S MINUTE
E-NEWS
7 1
May the 4th Be With You From Prosper PD
Happy Public Works Week!
International Firefighters Day
Progress in Prosper: Legacy, Teel and DNT Phase 4A
National Peace Officer Memorial Ceremony!
Take a Tour with the Members of the MYAC and Explore the
Prosper Community Library!
NEW VIDEOS
RESIDENT UPDATE
EMPLOYEE EDITION
PRINT AND DIGITAL PUBLICATIONS 2 PARKS ACTIVITY CALENDAR LIBRARY CALENDAR|
HOA MONTHLY NEWSLETTER
THE LANDSCAPE
AVERAGE
OPEN RATE
AVERAGE
OPEN RATE
AVERAGE
OPEN RATE
AVERAGE
OPEN RATE
AVERAGE
CLICK RATE
AVERAGE
CLICK RATE
AVERAGE
CLICK RATE
AVERAGE
CLICK RATE
NEWSLETTERS
SENT
NEWSLETTERS
SENT
NEWSLETTERS
SENT
NEWSLETTERS
SENT
61%
60%
62%
71%
4%
1%
13%
8%
4
1
1
1
4,377
414
147
1,749
CONTACTS
CONTACTS
CONTACTS
CONTACTS
ENGAGEMENTS 36
IMPRESSIONS 1,012
VIEWS
MAYOR'S MINUTE - 5/28/2024
438
The "Prosper Mayor's Minute" is a concise
update provided by the mayor of Prosper,
offering important information and
updates about the Town's affairs.
GRAPHIC DESIGN
53.8%
WEBSITE UPDATES
23.1%
SOCIAL MEDIA
11.5%
OTHER
11.5%PROPERTY MAINTENANCE
27.4%
ROADS & SIDEWALKS
27.4%SPRINKLER EVALUATION
17.7%
Storm Damage
15.5%
Parks
6.6%
COMMUNICATION HELP TICKETS
CHATBOT TOP TOPICS
MYPROSPER MOBILE APP
27 COMMUNICATION HELP TICKETS WERE
SUBMITTED FOR MARCH 2024
TOPIC NUMBER OF MENTIONS
These are the top monthly topics that website
viewers request information on. These questions
are assessed and updated weekly to help viewers
find information with ease.
70% is the standard resolution rate for questions answered correctly.
Trash 58
Library 14
Noise 12
Concerns 12
SERVICE REQUESTS
SERVICE REQUESTS & APP DOWNLOADS
TOTAL REQUESTS
CLOSED REQUESTS
OPEN REQUESTS
NEW APP DOWNLOADS
TOTAL APP DOWNLOADS
131
8
205
6,822
139
68.6% Resolution Rate
MEDIA COVERAGE
PRESS RELEASES
TOP COVERAGE
2.48K
2
MEDIA MENTIONS CAMPARISON1.54K
Prosper Media Coverage for May 3 - May 9, 2024
Prosper Media Weekly Coverage for May 4 - May 10, 2024
Prosper Media Coverage for May 11 - May 17, 2024
Prosper media coverage for the week of May 18 - 24, 2024
Prosper media coverage for May 25 - May 31, 2024
Prosper Police Department Launch New Publicly Accessible Community Crime Map Crime Data
The Prosper Community is Invited to Join us for a Special Memorial Day Ceremony
MOST VISITED PAGES USER BREAKDOWN
Community Engagement Committee (CEC) Meeting - May 1
National Day of Prayer - May 2
Moonlight Movie - May 4
Spring Clean Up - April 8
Citizens Academy, Session 10 – May 9
Citizens Academy Reception - May 14
Memorial Day Ceremony - May 27
MYAC Reception - May 28
HOA Presidents Meeting - May 30
Town of Prosper – A Place Where Everyone Matters
Blocked for Elections - May 1 - May 6
Whitley Place HOA
PASO Soccer
Blocked for Elections - May 14 - May 28
Greenspoint Prosper HOA
118,045
COMMUNITY ENGAGEMENT
COMMUNITY ENGAGEMENT 59
COMMUNITY ROOM MEETINGS
Library
Trash & Recycling – Town of Prosper
Live Railroad Camera Feeds
Town of Prosper - Search
Community Crime Map
Employment
Utility Customer Service - Pay My Bill
Building Inspections
Field Conditions
59.6%
40.4%
PAGE VIEWS
OF USERS ACCESS OUR WEBSITE
USING A DESKTOP
OF USERS ACCESS OUR WEBSITE
USING A MOBILE DEVICE
COMPARISON PERIOD 108,793
COMPARISON PERIOD 56.9%
COMPARISON PERIOD 43.1%