01.03.24 CEC Agenda PacketPage 1 of 2
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Welcome to the Prosper Community Engagement Committee (CEC) meeting.
Addressing the Community Engagement Committee (CEC):
Those wishing to address the Community Engagement Committee must complete the Public
Comment Form located on the Town website or in the meeting room.
Please submit this form to the Board Chair or a staff person recording the minutes for the
Board/Commission prior to the meeting. When called upon, please state your name and address
for the record.
In compliance with the Texas Open Meetings Act, the Town Council/Board/ Commission may not
deliberate or vote on any matter that does not appear on the agenda. The
Council/Board/Commission, however, may provide statements of fact regarding the topic, request
the topic be included as part of a future meeting, and/or refer the topic to Town staff for further
assistance.
Citizens and other visitors attending Community Engagement Committee (CEC) meetings shall
observe the same rules of propriety, decorum, and good conduct applicable to members of the
Committee. Any person making personal, impertinent, profane or slanderous remarks or who
becomes boisterous while addressing the Committee or while attending the meeting shall be
removed from the room, if so directed by the Mayor or presiding officer, and the person shall be
barred from further audience before the Committee during that session of the meeting. Disruption
of a public meeting could constitute a violation of Section 42.05 of the Texas Penal Code.
1. Call to Order / Roll Call.
2. Consider and act upon the minutes of the December 6, 2023, Community Engagement
Committee (CEC) meeting.
3. Comments from the Public.
4. Project Proposal-PHS Senior James Kim (JK)
5. Brainstorming Ideas for Life in Prosper (BK)
a. Take the Engagement to the People/Interactive Map
b. Road Show/Town Hall
c. Serve Prosper (AB)
6. Subcommittee Updates:
a. MYAC Subcommittee (SC)
7. Discuss and receive any updates regarding:
AGENDA
Community Engagement Committee (CEC)
Prosper Town Hall, Executive Conference Room
250 W. First Street, Prosper, Texas
Wednesday, January 03, 2024
6:00 PM
Page 2 of 2
a. Community Map (BK)
b. Social Media Graphics (KW)
8. Discuss and consider “Top 3” & Save the Date (BK)
9. Request for future agenda items.
10. Adjourn.
CERTIFICATION
I, the undersigned authority, do hereby certify that this Notice of Meeting was posted at Prosper
Town Hall, located at 250 W. First Street, Prosper, Texas 75078, a place convenient and readily
accessible to the general public at all times, and said Notice was posted by 5:00 p.m., on
Friday, December 29, 2023, and remained so posted at least 72 hours before said meeting was
convened.
_______________________________ _________________________
Michelle Lewis Sirianni, Town Secretary Date Notice Removed
Pursuant to Section 551.071 of the Texas Government Code, the Town Council reserves the right to consult
in closed session with its attorney and to receive legal advice regarding any item listed on this agenda.
NOTICE
Pursuant to Town of Prosper Ordinance No. 13-63, all speakers other than Town of Prosper staff are limited
to three (3) minutes per person, per item, which may be extended for an additional two (2) minutes with
approval of a majority vote of the Town Council.
NOTICE OF ASSISTANCE AT PUBLIC MEETINGS: The Prosper Town Council meetings are wheelchair
accessible. For special services or assistance, please contact the Town Secretary’s Office at (972) 569-
1011 at least 48 hours prior to the meeting time.
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1. Call to Order / Roll Call.
This meeting was called to order at 6:02 p.m.
Committee Members Present:
Brent Kirby, Chair
Kristin Meier, Vice Chair
Chris Wardlaw
Andy Franco
Kimberly Smith
Stacy Cate
Jai Muthu
Committee Members Absent:
Kari Willis
Gretchen Darby
Arsenio Aaron
Councilmembers Present:
Marcus Ray
Amy Bartley
Councilmembers Absent:
Jeff Hodges
Staff Members Present:
Devon Jett, Community Engagement Coordinator
2. Consider and act upon the minutes of the November 1, 2023, Community
Engagement Committee (CEC) meeting.
Andy Franco made a motion and Kimberly Smith seconded the motion to approve the
minutes from the November 1, 2023 CEC meeting. The motion was approved
unanimously.
3. Comments from the Public.
No one from the public was present.
4. Discuss January CEC meeting date. (BK)
The committee discussed whether the January 3rd CEC meeting date would need to be
adjusted and concluded it would remain unchanged.
5. Brainstorming Ideas for Life in Prosper (BK)
Before their brainstorming session, Brent Kirby provided an overview of CEC's
accomplishments in 2023. Following this, the committee built upon these achievements,
discussing strategies to enhance resident engagement. They agreed to develop 2-3
concepts to refine during their monthly meetings. Brent shared an encounter with the
Town's customer service while resolving a neighborhood issue. This prompted him to
MINUTES
Community Engagement Committee
Prosper Town Hall, Executive Conference Room
250 W. First Street, Prosper, Texas
Wednesday, December 6, 2023
Page 2 of 3
urge the committee to explore ways to extend this level of service to all residents,
fostering a deeper connection between the Town and its residents. The committee
focused on ways to proactively engage residents rather than solely relying on events
and programs. They outlined two key ideas, the first being a Road Show/Town Hall
where Town officials partner with neighborhoods during their events to provide education
and awareness. This type of event would be used to educate residents about Town
Services and features, resembling a Town Hall 101 approach. The second idea involved
a location-based notification system, potentially through an app, informing residents
about upcoming developments. They envisioned it as a tool to inform and excite
residents about coming projects like parks and businesses. Residents would be able to
scan a QR code located at the site of the construction or park and discover what new
projects were in progress, addressing a common resident query about upcoming
developments.
a. Serve Prosper Event (AB)
Amy Bartley provided an overview of the former "Serve Prosper" volunteer event that
used to take place in the area. In the past, this initiative involved residents collaborating
with non-profit organizations and code enforcement to identify and address service
projects for those in need. Participating residents would gather, receive their
assignments, and dedicate a day to volunteering, assisting their neighbors and the wider
community. Tasks ranged from cleaning up litter to painting building exteriors and more.
The committee explored the idea of resurrecting this event, considering the involvement
of churches or other groups for support. Amy will be following up with the local non-
profits and the code enforcement team and will provide the CEC with an update in 2024,
6. Subcommittee Updates:
a. MYAC Subcommittee (SC)
Two members of the MYAC Subcommittee provided an update on the progress of the
MYAC applicant selection. They indicated that they had narrowed down the choices to
13 students and presented an overview of the criteria guiding their selection process.
Their criteria included assessing the quality of responses to questions, the presence of
thoughtful ideas, the extent to which students understood the town's existing events and
developments, creativity, and the presentation of their video application. The committee
decided to eliminate the teacher recommendation form as it did not contribute to the
decision-making process. The subcommittee will wait for the next steps once staff has
reviewed the applications with Mayor Bristol next week. Additionally, suggestions for
incoming MYAC members included participating in council and CEC meetings as
potential activities.
7. Feedback on Special Events (BK)
a. Veterans Day 5K/Fun Run
The committee reviewed the Veterans Day 5k and fun run event held on November 11th.
Suggestions included outfitting veterans in distinct-colored shirts for easy identification
among participants and organizing post-race activities such as music or food to
encourage them to stay longer.
b. Prosper Christmas Festival
The committee gave a lot of positive feedback regarding the Prosper Christmas Festival
held on December 2 and enjoyed many of the festival elements, including the newly
added drone show, the substantial number of attendees, the yellow shirts worn by Parks
staff, and the diverse vendor offerings. Regarding suggestions for any improvements,
the committee gave the following recommendations:
Page 3 of 3
• More parking
• Additional Shuttle on the west side of town
• Drone show to be higher so the view closer to the Christmas tree isn’t obstructed
• Barricade Christmas tree closer to lighting time so that children/patrons aren’t
disturbing electrical wires
• More food trucks
• Spread out the food trucks from First to Broadway
• Locate the attractions for younger children to a different area
• Provide a QR code of the map for those that missed the handout
• Santa moved to the beginning of the parade so he won’t be late for photos
• Don’t limit the number of booths
• Spillover to Broadway to accommodate more booths
8. Discuss and receive any updates regarding:
a. Community Map (BK)
This item was not discussed.
b. Social Media Graphics (KW)
This item was not discussed.
9. Discuss and consider CEC “Top 3” & Save the Date (BK)
1. Police vacation watch
2. Smart 9-1-1
3. Water Usage (winter averaging)
4. Solid Waste Transition
10. Request for future agenda items.
1. Serve Prosper-continue discussion
2. Road Show/Town Hall
3. Take the engagement to the residents.
11. Adjourn.
Kristin Meier made the motion and Kimberly Smith seconded the motion to adjourn the
meeting. The motion was approved unanimously. The meeting adjourned at 7:42 p.m.
on Wednesday, December 6, 2023.
These minutes were approved on January 3, 2024
APPROVED
________________________
Brent Kirby, Vice Chair
ATTESTED
________________________
Devon Jett, Community Engagement Coordinator
TOWN OF PROSPER
SNAPSHOT 475
65 68
210,443 223,850
15,030 20,300
1,236 48,321 695,857
Communications Report
November 2023
TOWN OF PROSPER FACEBOOK
Impressions: The number of times content was displayed to someone's feed.
Reach: The number of people who see the content.
VIEW TOP POST
Engagements: The number of times someone interacted with the content (likes, shares, comments, link clicks, etc.)
POSTS
POSTS
ENGAGEMENTS
IMPRESSIONS
COMBINED ACCOUNTS
VIEW NOVEMBER 2023 COMBINED ACCOUNTS REPORT
NEW FOLLOWERS
FOLLOWERS
ENGAGEMENTS IMPRESSIONS
1 9 ,1 8 0
GAINED 277 NEW
FACEBOOK FOLLOWERS
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
21 28
16,390 12,449
170,546 164,483
PROSPER POLICE FACEBOOK
PROSPER FIRE RESCUE FACEBOOK
POSTS
ENGAGEMENTS
IMPRESSIONS
FOLLOWERS
FOLLOWERS
1 9 ,2 5 9
1 0,600
GAINED 259 NEW
FACEBOOK FOLLOWERS
GAINED 58 NEW
FACEBOOK FOLLOWERS
VIEW TOP POST
VIEW TOP POST
26 22
1,773 3,749
41,026 58,081
POSTS
ENGAGEMENTS
IMPRESSIONS
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PROSPER PARKS & RECREATION FACEBOOK
PROSPER COMMUNITY LIBRARY FACEBOOK
FOLLOWERS
FOLLOWERS
7 ,6 1 4
4,9 81
GAINED 15 NEW
FACEBOOK FOLLOWERS
GAINED 62 NEW
FACEBOOK FOLLOWERS
VIEW TOP POST
VIEW TOP POST
2,860 3,044
66,000 58,081
56 44
POSTS
ENGAGEMENTS
IMPRESSIONS
46 28
704 2,228
19,252 41,813
POSTS
ENGAGEMENTS
IMPRESSIONS
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
PREVIOUS COMPARISON PERIOD
44 81 5 2 1 ,0 2 1X
TOWN OF PROSPER
PROSPER POLICE
PROSPER FIRE RECSUE
COMMUNITY LIBRARY
TWEETS
TWEETS
TWEETS
TWEETS
ENGAGEMENTS
ENGAGEMENTS
ENGAGEMENTS
ENGAGEMENTS
IMPRESSIONS
IMPRESSIONS
IMPRESSIONS
IMPRESSIONS
15
10
1
2 ,3 9 8
5 7
0
2 1 ,6 4 5
3 ,9 3 8
47
INSTAGRAM
4,853
6,616
2,190
70
FOLLOWERS
VIEW TOP POST
VIEW TOP POST
VIEW TOP POST
VIEW TOP POST
4,812 Comparison Period
6,443 Comparison Period
2,182 Comparison Period
67 Comparison Period
FOLLOWERS
FOLLOWERS
FOLLOWERS
7,053
1,670
112 92,887
32
1,865
4,281 62
FOLLOWERS
FOLLOWERS
IMPRESSIONS
IMPRESSIONS
POSTS
POSTS
ENGAGEMENTS
ENGAGEMENTS
NANCY LIEBERMAN CHARITIES DREAM COURT™MATCHING COLOR DAY
44.2k PEOPLE REACHED 678 PEOPLE REACHED
433 LIKES 19 LIKES
8 COMMENTS 0 COMMENTS
TOWN OF PROSPER COMMUNITY LIBRARY
NEXTDOOR
LINKEDIN
14,830 8,382 5851 11
2,4891,972 11 18,538 3,027
MEMBERS
FOLLOWERS
CLAIMED HOUSEHOLDS
POSTS
IMPRESSIONS
IMPRESSIONS
POSTS
ENGAGEMENTS POST CLICKS
TOWN OF PROSPER VIDEOS MAYOR'S MINUTE
E-NEWS
4 2
NEW VIDEOS NEW VIDEOS
RESIDENT UPDATE
EMPLOYEE EDITION
PRINT AND DIGITAL PUBLICATIONS 2 PARKS ACTIVITY CALENDAR LIBRARY CALENDAR|
HOA MONTHLY NEWSLETTER
THE LANDSCAPE
AVERAGE
OPEN RATE
AVERAGE
OPEN RATE
AVERAGE
OPEN RATE
AVERAGE
OPEN RATE
AVERAGE
CLICK RATE
AVERAGE
CLICK RATE
AVERAGE
CLICK RATE
AVERAGE
CLICK RATE
NEWSLETTERS
SENT
NEWSLETTERS
SENT
NEWSLETTERS
SENT
NEWSLETTERS
SENT
65 %
69 %
59 %
71 %
2%
3%
9%
5%
4
1
1
1
4,174
478
131
1,593
CONTACTS
CONTACTS
CONTACTS
CONTACTS
Raymond Community Park Project Phase 1
Prosper Dream Court Honoring Makayla Noble
Prosper Veterans Day 5k and Fun Run
Chief Shaw's Safety Tips Episode 4: Turkey Frying Safety
ENGAGEMENTS 42
IMPRESSIONS 1,256
VIEWS
MAYOR'S MINUTE - 11/14/2023
MAYOR'S MINUTE - 11/28/2023
531
The "Prosper Mayor's Minute" is a concise
update provided by the mayor of Prosper,
offering important information and
updates about the Town's affairs.
GRAPHIC DESIGN
65%
WEBSITE UPDATES
10%
SOCIAL MEDIA
10%
NEWS RELEASE
10%
OTHER
5%
SPRINKLER EVALUATION
55.9%
ROADS & SIDEWALKS
16.2%
PROPERTY MAINTENANCE
13.2%
OTHER
5.9%
TRASH & RECYCLING
4.4%
TOWN SERVICES
4.4%
COMMUNICATION HELP TICKETS
CHATBOT TOP TOPICS
MYPROSPER MOBILE APP
20 COMMUNICATION HELP TICKETS WERE
SUBMITTED FOR NOVEMBER 2023
TOPIC NUMBER OF MENTIONS
These are the top monthly topics that website
viewers request information on. These questions
are assessed and updated weekly to help viewers
find information with ease.
70% is the standard resolution rate for questions answered correctly.
TRASH 16
LIBRARY 10
PERMIT 10
SERVICE REQUESTS
SERVICE REQUESTS & APP DOWNLOADS
TOTAL REQUESTS
CLOSED REQUESTS
OPEN REQUESTS
NEW APP DOWNLOADS
TOTAL APP DOWNLOADS
6 5
3
1 38
5 1 2 5
6 8
79.3% Res o lution Rate
MEDIA COVERAGE
PRESS RELEASES
TOP COVERAGE
Prosper Police Release Information Following November 26 Gas Station Incident
Town of Prosper and Nancy Lieberman Charities Partner to Unveil Dream Court November 4
Annual Prosper Christmas Festival Set to Take Place December 2 at Prosper Town Hall
Prosper to Hold Veterans Day 5K and Fun Run on November 11 at Frontier Park
3.68K
4
MEDIA MENTIONS CAMPARISON2.04K
Prosper media coverage for October 28 - November 3, 2023
Prosper media coverage for November 4 - November 10, 2023
Prosper media coverage for November 11 - 17, 2023
Prosper media coverage for November 18-22, 2023
Prosper Media Coverage for November 25 - December 1, 2023
COMMUNITY ENGAGEMENT
COMMUNITY ENGAGEMENT
WEBSITE PERFORMANCE Disclaimer: The data presented on this website reflects the latest information obtained from
Google Analytics 4 (GA4). Please be aware that the statistics and analytics provided are based on
GA4 data and may vary from previous versions or alternative analytics platforms.
MOST VISITED PAGES USER BREAKDOWN
5 6
COMMUNITY ROOM MEETINGSNancy Lieberman Charities Dream Court™ - November 4
Prosper Arbor Day Celebration - November 4
Prosper Veterans Day 5k and Fun Run - November 11
HOA President Meeting - November 9
Sensory Santa Photos! - November 27
Town of Prosper – A Place Where Everyone Matters
Town of Prosper – Trash and Recycling
Library
Trash & Recycling – Town of Prosper
Prosper Christmas Festival
Building Inspections
Town of Prosper - Search
Utility Billing - Pay My Bill
Employment
Staff Directory
Blocked for elections Nov. 1 - Nov. 10
Steepchase Lake Estates HOA
Girl Scout 187 Meeting
Renolds Middle School Tour
Highland Meadows HOA Meeting
North Dallas RC Club
26,878 3M 0S 45.31%80,596
91.93%
10.12%
57.9%
42.1%USERS
OF NEW USERS
RETURNING USERS
OF USERS ACCESS OUR WEBSITE
USING A DESKTOP
OF USERS ACCESS OUR WEBSITE
USING A MOBILE DEVICE
AVG. SESSION DURATION BOUNCE RATE PAGEVIEWS
COMPARISON
PERIOD 23,702
COMPARISON
PERIOD 3.02S
COMPARISON
PERIOD 47.75
COMPARISON
PERIOD 100,166